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David Truitt
250 Reviews
Dealership Experience
8 yrs
Industry Experience
19 yrs, 11 mos
Languages Spoken
English
250 Reviews of David Truitt
March 15, 2019
Savana 3500 Use this service Dept for all my repairs. Dad came into town from fla with fuel line leak They took him in and he got van back next day. Great servi Use this service Dept for all my repairs. Dad came into town from fla with fuel line leak They took him in and he got van back next day. Great service great people. More
by Popatop67
Verified CustomerOther Employees Tagged: Brad Gillespie, Porsha Cox
March 07, 2019
All a great place to get your vehicle serviced Been coming to this dealership service department a long time.. always done a good job..very friendly people and very knowledgeable..work always promi Been coming to this dealership service department a long time.. always done a good job..very friendly people and very knowledgeable..work always promised when they say .. More
by bklnewl
Other Employees Tagged: Frank Ward, Wade Howard, Bill Whitten, William Fanning, Phillip Towns, Keith Stone, Greg Smith
March 04, 2019
Awful Worst customer service! They had my husbands truck for several days and failed to tell him they wouldn’t be able to get to it to work on it. Meanwhile Worst customer service! They had my husbands truck for several days and failed to tell him they wouldn’t be able to get to it to work on it. Meanwhile he had to get a rental when that could have been avoided. We then had to take the truck back down to have it fixed and was kept for almost 2 months and at the end of all of this still had to pay for a rental bc they didn’t have the decency to call anyone. We bought my car from them 2 years ago and after this most recent experience we will never be back. More
by Brittinip34
Other Employees Tagged: Frank Ward, Charles Williams, Brad Gillespie, Steve MacDonald, William Fanning, Alyson Johns, Brooke Jennings, Porsha Cox
March 02, 2019
Fixed AC actuator Once again, I dealt with David and it was a fast, convenient, uneventful service. I'm very pleased once again. Cudos David for wonderful service Once again, I dealt with David and it was a fast, convenient, uneventful service. I'm very pleased once again. Cudos David for wonderful service More
by Dorothy J
February 28, 2019
Awesome Service The service was great. I recommend anyone to service with Master. The staff was friendly and professional. I will continue to service with Master. H The service was great. I recommend anyone to service with Master. The staff was friendly and professional. I will continue to service with Master. Happy Customer!! More
by Betsy1
February 28, 2019
Good service. I left my vehicle for service and it was taken care of in a timely manner. David Truitt explained some parts that needed to be replaced before the wo I left my vehicle for service and it was taken care of in a timely manner. David Truitt explained some parts that needed to be replaced before the work was done. That is a good practice. More
by M.GRIFFITH411
February 23, 2019
Eccellence! We were shown great service and great workmanship. We had our Granddaughter in hospital and were given a car to use while waiting for ours. We were shown great service and great workmanship. We had our Granddaughter in hospital and were given a car to use while waiting for ours. More
by Buickfamily
February 23, 2019
Airbag replacement Getting the appointment for airbag recall was not overly long. Dealt with a very cheerful young man named David. He got me in and out in a very reas Getting the appointment for airbag recall was not overly long. Dealt with a very cheerful young man named David. He got me in and out in a very reasonable amount of time. More
by Dorothy J
February 22, 2019
traction control issue Very nice to deal with David Truitt. Very helpful with this issue. They tried very hard to duplicate the issue many times with several folks trying. Very nice to deal with David Truitt. Very helpful with this issue. They tried very hard to duplicate the issue many times with several folks trying. More
by Beaglemom
February 20, 2019
Very helpful When I expressed doubt that my “new” car needed services as it had less than 2500 miles on it Mr. Truitt immediately said not to do it if I felt it wa When I expressed doubt that my “new” car needed services as it had less than 2500 miles on it Mr. Truitt immediately said not to do it if I felt it wasn’t needed. After a little discussion I had to laugh at myself as I remembered that it was my policy twice a year and doing that allowed me to drive my previous car for 18 years. I asked Mr. Truitt if he could help me figure out a couple of things that the service manual made to sense to me on. He was determined that I would not leave until all questions were answered. He got me the help I needed and I’m truly grateful to “Miss Sue” for her patience with me as she made sure all questions were answered. The only complaint I have so far is that service manual..... it makes no sense at all on certain functions of the car. All in all it was a pleasant experience. More
by mrschmidt51
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