David Truitt
David Truitt at Master Buick GMC

David Truitt | Page 12

Service Manager

Master Buick GMC

3710 Washington Rd
Augusta, GA 30907

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not yet
rated
250 Reviews

Dealership Experience

8 yrs

Industry Experience

19 yrs, 11 mos

Languages Spoken

English English

not yet
rated

250 Reviews

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250 Reviews of David Truitt

April 10, 2019

Dealership Rating
Employee Rating

Car service Amazing! Caring! Friendly! Made us feel as if we were customers for years and we were from Michigan! David and his staff were the best! More

by LAUREJPARL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Leonard Boone. Brooke. I never met technician who worked on my car but he was amazing as well

Apr 11, 2019

Master Buick GMC responded

Thanks for this great review! We can't tell you enough how much we appreciate David and the rest of the staff. They do a fantastic job and I'm very happy that they were there to take care of you! Thank you again and we always look forward to working with you again in the future! Best, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

April 07, 2019

Dealership Rating
Employee Rating

Quick and fair. AC wasn't working in my Yukon. They diagnosed it and repaired it by the next day. The price was fair for the work that was done andso far it's worki More

by TopSemperFi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 08, 2019

Master Buick GMC responded

Thanks for giving us the opportunity to service your vehicle needs. I am happy to hear that everything went well for you. Drive safely. Best regards, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

April 06, 2019

Dealership Rating
Employee Rating

Scheduled Appointments Pointless I scheduled an appointment for oil change and tire rotation. I showed up 10 minutes early. My vehicle wasn’t taken back til 15 minutes after my appoin More

by GMC2016Texas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Porsha Cox

Apr 08, 2019

Master Buick GMC responded

We're so sorry to hear about your wait in our service department. Here at Master Buick GMC, we like to ensure that each and every vehicle is given the utmost attention to detail. We hope that you'll still consider bringing your vehicle here in the future, and if you have any further concerns, please feel free to reach out to us at any time. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

April 01, 2019

Dealership Rating

Warranty oil change and tire rotation This is the most professional service department I have ever had the privilege to work with. Not only are the service writers good at what they do, th More

by jb1968ga
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 02, 2019

Master Buick GMC responded

At Master Buick GMC, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Be well, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

March 29, 2019

Dealership Rating
Employee Rating

Great service department! Always friendly staff and quality service. Brought Yukon in for routine service and they found a problem that I was not aware of that would have caus More

by GUNBYAPPR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 01, 2019

Master Buick GMC responded

Thank you for your outstanding rating of our service department. We appreciate the opportunity to service your vehicle needs and look forward to doing so in the future. Thanks for taking the time to write the review. It really matters to our dealership! Regards, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

March 26, 2019

Dealership Rating
Employee Rating

Best Customer Service Around So thankful for the awesome customer service provided by our salesman and service department. Very professional and super friendly. They worked me in More

by KQUICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gage Welch

Mar 26, 2019

Master Buick GMC responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future, take care! Best, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

March 25, 2019

Dealership Rating
Employee Rating

Excellent!!! A+ Everything excellent. From making the appointment, Master calling to remind you of the appointment, friendly customer service and excellent service d More

by Sam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Porsha Cox

Mar 26, 2019

Master Buick GMC responded

Sam, I’m glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for choosing Master Buick GMC for your vehicle needs. Warm regards, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

March 22, 2019

Dealership Rating
Employee Rating

Two Days In a Row - 2 Vehicles Thank you Master Buick GMC for great service on our vehicles. You are our go to place for vehicle maintenance/service when we are in the South for the More

by kacee24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: William Fanning

Mar 25, 2019

Master Buick GMC responded

Thank you for taking the time to leave us a great review! Anytime our customers let us know that they had a very pleasant experience brings us great joy. I am pleased to hear that David did a great job in assisting you. If there is anything else we can do for you please don't hesitate to contact us! Best regards, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

March 21, 2019

Dealership Rating
Employee Rating

Great I had a great experience working with David Truitt. He made sure that everything i needed got taken care of in a timely matter. I highly recommend him More

by Steventhomas872
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Phillip Towns

Mar 22, 2019

Master Buick GMC responded

Hi Steven! Thank you for this great review! David is truly an exceptional employee and we appreciate him for giving you a great experience. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

March 21, 2019

Dealership Rating
Employee Rating

Great people! Great service and quality products! Bought a number of trucks from Master GMC. I appreciate the no nonsense approach in the negotiation process. Straight forward, patient and professiona More

by gsullivan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 22, 2019

Master Buick GMC responded

Congratulations on your recent purchase! We really appreciate your wonderful feedback and your continued business with us! I’ll definitely share your comments with our team. We look forward to working with you again down the road. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

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