Dominic Vivo | Page 8

I dislike dealing with car salesman but I had a great experience with this dealership. Staff was very polite and friendly plus they answered all my questions without giving me the runaround. The manager experience with this dealership. Staff was very polite and friendly plus they answered all my questions without giving me the runaround. The manager was very professional and knowledgeable about the vehicle I wanted and gave me many options on how I can purchase vehicle. I would definitely recommend this dealership to my family and friends More

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Always a pleasure to see Tommy and Dominick in sales while in for service. Joe, Tony and Dino are great in Service. while in for service. Joe, Tony and Dino are great in Service. More

by kellyr073 Verified Customer Verified Customer

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I have always LOVED Sarant and all of it's EMPLOYEES and still do! This is the first time I am not rating the dealership a 5, and even that might be a little unfair. Cadillac seems to be getting out if the still do! This is the first time I am not rating the dealership a 5, and even that might be a little unfair. Cadillac seems to be getting out if the "Luxury Automobile" business, trying to jump on the EV craze before they're even ready. I feel I was strung along waiting for a vehicle, Lyriq, that still hasn't happened, leaving me to settle for a car that in my opinion doesn't live up to Cadillac standards, the CT5. Probably the last Caddy I will ever drive. PS Just like restaurants, you have to pay an "inconvenience fee" (not mentioned until AFTER the transaction) if you use your credit card, but unlike restaurants, leaving a bad taste in your mouth. More

by Joe C Verified Customer Verified Customer

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Dominic was absolutely amazing! !! I had the best experience at Sarant!! I will recommend Dominic to my friends and family! !! I had the best experience at Sarant!! I will recommend Dominic to my friends and family! More

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No high pressure sales tactics, no exorbitant 'market adjustment" fees, no games at all. First time I've ever bought a new vehicle in New York and not had some sort of buyer remorse. 5 stars, I never wan adjustment" fees, no games at all. First time I've ever bought a new vehicle in New York and not had some sort of buyer remorse. 5 stars, I never want to shop anywhere else again. More

by NCPD874 Verified Customer Verified Customer

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Antonio Centeno and his team make you feel like family and not just a customer. When you are ready to step up to luxury call the #1 Cadillac Dealer in the Tri-State area for quality and service and find and not just a customer. When you are ready to step up to luxury call the #1 Cadillac Dealer in the Tri-State area for quality and service and find out why Sarant is “The Cadillac” of Cadillac Dealers. More

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You can talk freely without any sales pressure. Dominic went out of his way to close the deal. He explained the features of the car and was very knowledgable of all the features Dominic went out of his way to close the deal. He explained the features of the car and was very knowledgable of all the features More

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Love the dealership and all the employees they’re they are all very nice ,respectable ,and always greet you with a smile, always a pleasure doing business with them are all very nice ,respectable ,and always greet you with a smile, always a pleasure doing business with them More

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Sarant Cadillac stood by their word. I ordered a 2022 Escalade in January vehicle was delivered end of August and I paid MSRP for it, that was the deal. In this current car market it is I ordered a 2022 Escalade in January vehicle was delivered end of August and I paid MSRP for it, that was the deal. In this current car market it is not an easy feat. During the process we had a hard time getting updates on when the vehicle would be ready and returned phone calls but once the car was in roue they paid a little more attention. Felt as though we were getting blown off a little. I understand the nostalgia behind the décor of the dealership but it needs to be brought into this century with a construction renovation. Didn't utilize the service department as I live in CT and the dealership is in Long Island. Vic in Finance department is an All-Star. Dominic who was our sales man felt as though were we bothering him with a monthly or by monthly call leading up to the delivery ended up being fine in the end at delivery. Still waiting for registration plates though. Hopefully those come soon. Id give 4.5 stars if I could. More

by LMASON3 Verified Customer Verified Customer

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Great dealership treat you like family wouldn’t go anywhere else very professional thanks Sarant anywhere else very professional thanks Sarant More

by Louie23073 Verified Customer Verified Customer

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