Doug MacAdam
Doug MacAdam at Smythe Volvo Cars

Doug MacAdam | Page 17

Service Advisor

Smythe Volvo Cars

40 River Road
Summit, NJ 07901

Contact Me
4.9
533 Reviews

I have over forty years of service here at Smythe Volvo. The complete level of comfort in knowing all the employees and customers very well is definitely the best part about working here. My favorite Volvo is the Cross Country Wagon. It's an AWD utility vehicle but still more like a car than a truck. It also has a good track record mechanically, performs and handles well. When I'm away from work, spending time with my family is my number one priority, especially with my two grandsons.

Dealership Experience

42 yrs, 8 mos

Industry Experience

42 yrs, 8 mos

4.9

533 Reviews

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533 Reviews of Doug MacAdam

February 28, 2024

Dealership Rating
Employee Rating

Courteous, knowledgeable, kind, helpful, clear explanations, good listeners, respectful, would definitely come back here again and strongly recommend to friends! More

by Mark
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Apr 05, 2024

Smythe Volvo Cars responded

Great review! We appreciate these kind words about our team. We are fortunate to have customers like you.

February 10, 2024

Dealership Rating
Employee Rating

Tod Colbeth was WONDERFUL . He and the Volvo staff paid special attention to specific concerns and requests...he coordinated my Lyft to and from (car was there within 2 minutes! More

by Grandma
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Feb 19, 2024

Smythe Volvo Cars responded

What a wonderful review of Todd, our service department and our business. Thank you for sharing these kind words.

December 03, 2023

Dealership Rating
Employee Rating

Excellent no pressure service from Steven, Henry and Don. All around pleasurable purchasing experience. Thank you! More

by cconning
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Regina Krauza, Mark Terry, Henry Zhu, Steven Riecker , Don Cheong-A-Shack

Dec 10, 2023

Smythe Volvo Cars responded

It is our pleasure. Thank you for taking the time out of your day to share your experience. We appreciate your business.

September 30, 2023

Dealership Rating
Employee Rating

I brought my car in for service and Doug made the entire process quick and easy. He was also very knowledgeable and answered any and all questions I had. More

by brock.mak321
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Recommend Dealer
Yes
Oct 08, 2023

Smythe Volvo Cars responded

Doug is a true professional and has been at Smythe Volvo for a long time. He’s a strong member and leader of our service team. We appreciate you taking the time to post this review.

August 29, 2023

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Smyth is truly a wonderful dealership! The cars are great but all the workers are so easy to deal with More

by anitawolfe
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Sep 04, 2023

Smythe Volvo Cars responded

We are fortunate to have customers like you. Thank you for taking the time to post these kind words.

August 28, 2023

Dealership Rating
Employee Rating

This dealership is professional and accommodating. Michael Santucci was helpful in facilitating a lease but out and trade in. Douglas from the service department was also very helpful More

by Nick
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tricia LaGrace, Michael Santucci

Sep 04, 2023

Smythe Volvo Cars responded

Thank you for taking the time to share these words about Mike in sales and Doug in service.

August 28, 2023

Dealership Rating
Employee Rating

My car is a 2002 V70 (vintage! 🤭) so issues come up. My check engine light came on about two weeks ago and when I brought the car in, Doug was able to get the part (which was not More

by clzeman119
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Sep 04, 2023

Smythe Volvo Cars responded

Doug is a true professional and through the many years he’s been with us, he’s delivered consistently excellent service. Thank you for taking the time to share your experience of Doug and our service department.

August 04, 2023

Dealership Rating
Employee Rating

I am currently driving my third Volvo, all purchased from Smythe. I have taken all three cars to Smythe Service Department and trust all their Service Managers to honestly represent what is wrong with my ca More

by clzeman119
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Dina Thomson

Aug 05, 2023

Smythe Volvo Cars responded

Thank you for taking the time to leave this fantastic review about Dina and Doug in our service department. It is greatly appreciated and rewarding for us to read. Thank you for your years of loyalty. We appreciate your business.

August 01, 2023

Dealership Rating
Employee Rating

Easiest most professional transaction. Was going to use a broker but the smythe family dealership beat the price significantly with personal service. Was in and out in 40 minutes including More

by Michael.herbertesq
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom Coward, Kyle Jackson

Aug 05, 2023

Smythe Volvo Cars responded

This is a fantastic review and thank you for taking the time to post. We appreciate your business and look forward to seeing you in the service drive at your first scheduled maintenance.

July 27, 2023

Dealership Rating
Employee Rating

Todd is one of the many great people at Symthe Volvo Cars. We have been Symthe customers for over a decade and their dedication to providing customers excellent service continues. Many thanks. More

by Linda Anderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 08, 2023

Smythe Volvo Cars responded

Thank you for this review of our service department. It is rewarding to see you mention and select each member of our team in your review. We appreciate your business.

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