I have over forty years of service here at Smythe Volvo. The complete level of comfort in knowing all the employees and customers very well is definitely the best part about working here. My favorite Volvo is the Cross Country Wagon. It's an AWD utility vehicle but still more like a car than a truck. It also has a good track record mechanically, performs and handles well. When I'm away from work, spending time with my family is my number one priority, especially with my two grandsons.
Read moreDealership Experience
42 yrs, 8 mos
Industry Experience
42 yrs, 8 mos
533 Reviews
Write a Review533 Reviews of Doug MacAdam
February 28, 2024
Courteous, knowledgeable, kind, helpful, clear explanations, good listeners, respectful, would definitely come back here again and strongly recommend to friends! explanations, good listeners, respectful, would definitely come back here again and strongly recommend to friends! More
Other Employees Tagged: Kevin Flanagan, Sean Flanagan, Tom Coward, Scott Jackson, Larry Pius , Abood Katib, Alex Piriz
February 10, 2024
Tod Colbeth was WONDERFUL . He and the Volvo staff paid special attention to specific concerns and requests...he coordinated my Lyft to and from (car was there within 2 minutes! He and the Volvo staff paid special attention to specific concerns and requests...he coordinated my Lyft to and from (car was there within 2 minutes!). Such a pleasure! They even drove my car from the parking spot to the service line as I was a little scared. Thank you from a nervous grandma! Truly a professional team 👍 More
Other Employees Tagged: Tom Coward, Tina Dewald, Regina Krauza, Mark Terry, David Ferrence, Billy Shannon , Todd Colbeth, Dina Thomson
December 03, 2023
Excellent no pressure service from Steven, Henry and Don. All around pleasurable purchasing experience. Thank you! All around pleasurable purchasing experience. Thank you! More
Other Employees Tagged: Regina Krauza, Mark Terry, Henry Zhu, Steven Riecker , Don Cheong-A-Shack
August 29, 2023
Smyth is truly a wonderful dealership! The cars are great but all the workers are so easy to deal with The cars are great but all the workers are so easy to deal with More
Other Employees Tagged: Kevin Flanagan, Tom Coward, Tina Dewald, Regina Krauza, Mark Terry, David Ferrence, Billy Shannon , Todd Colbeth, Dina Thomson
August 28, 2023
This dealership is professional and accommodating. Michael Santucci was helpful in facilitating a lease but out and trade in. Douglas from the service department was also very helpful Michael Santucci was helpful in facilitating a lease but out and trade in. Douglas from the service department was also very helpful More
Other Employees Tagged: Tricia LaGrace, Michael Santucci
August 28, 2023
My car is a 2002 V70 (vintage! 🤭) so issues come up. My check engine light came on about two weeks ago and when I brought the car in, Doug was able to get the part (which was not 🤭) so issues come up. My check engine light came on about two weeks ago and when I brought the car in, Doug was able to get the part (which was not in stock) and have the necessary repair done quicker than I had ever anticipated. It is reassuring to know that I can count on Doug and the whole Smythe Service Department team to assist with service issues as they arise! More
August 04, 2023
I am currently driving my third Volvo, all purchased from Smythe. I have taken all three cars to Smythe Service Department and trust all their Service Managers to honestly represent what is wrong with my ca Smythe. I have taken all three cars to Smythe Service Department and trust all their Service Managers to honestly represent what is wrong with my car. My last service both Dina and Doug were extremely helpful in getting my car repaired (I brought it in on an emergency basis) and back to me faster than I thought possible. I was even provided with a loaner car last minute! The Smythe Service Department (including managers and technicians) are the best! I was also in recently because of a tire problem. The parts department made sure they had the tire I would need and i waited while they inspected the tire they was losing air (it had a nail in it) and they replaced the tire quickly. More
Other Employees Tagged: Dina Thomson
August 01, 2023
Easiest most professional transaction. Was going to use a broker but the smythe family dealership beat the price significantly with personal service. Was in and out in 40 minutes including Was going to use a broker but the smythe family dealership beat the price significantly with personal service. Was in and out in 40 minutes including complete instructions on new car apps, paperwork, and transfer of plates. It is like concierge car buying! Best experience in years. More
Other Employees Tagged: Tom Coward, Kyle Jackson
July 27, 2023
Todd is one of the many great people at Symthe Volvo Cars. We have been Symthe customers for over a decade and their dedication to providing customers excellent service continues. Many thanks. Cars. We have been Symthe customers for over a decade and their dedication to providing customers excellent service continues. Many thanks. More
Other Employees Tagged: Tom Coward, Tina Dewald, Regina Krauza, Mark Terry, David Ferrence, Billy Shannon , Todd Colbeth, Dina Thomson
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