Doug MacAdam
Doug MacAdam at Smythe Volvo Cars

Doug MacAdam | Page 17

Service Advisor

Smythe Volvo Cars

40 River Road
Summit, NJ 07901

Contact Me
4.9
527 Reviews

I have over forty years of service here at Smythe Volvo. The complete level of comfort in knowing all the employees and customers very well is definitely the best part about working here. My favorite Volvo is the Cross Country Wagon. It's an AWD utility vehicle but still more like a car than a truck. It also has a good track record mechanically, performs and handles well. When I'm away from work, spending time with my family is my number one priority, especially with my two grandsons.

Dealership Experience

42 yrs, 4 mos

Industry Experience

42 yrs, 4 mos

4.9

527 Reviews

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527 Reviews of Doug MacAdam

August 28, 2023

Dealership Rating
Employee Rating

My car is a 2002 V70 (vintage! 🤭) so issues come up. My check engine light came on about two weeks ago and when I brought the car in, Doug was able to get the part (which was not More

by clzeman119
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 04, 2023

Smythe Volvo Cars responded

Doug is a true professional and through the many years he’s been with us, he’s delivered consistently excellent service. Thank you for taking the time to share your experience of Doug and our service department.

August 04, 2023

Dealership Rating
Employee Rating

I am currently driving my third Volvo, all purchased from Smythe. I have taken all three cars to Smythe Service Department and trust all their Service Managers to honestly represent what is wrong with my ca More

by clzeman119
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dina Thomson

Aug 05, 2023

Smythe Volvo Cars responded

Thank you for taking the time to leave this fantastic review about Dina and Doug in our service department. It is greatly appreciated and rewarding for us to read. Thank you for your years of loyalty. We appreciate your business.

August 01, 2023

Dealership Rating
Employee Rating

Easiest most professional transaction. Was going to use a broker but the smythe family dealership beat the price significantly with personal service. Was in and out in 40 minutes including More

by Michael.herbertesq
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom Coward, Kyle Jackson

Aug 05, 2023

Smythe Volvo Cars responded

This is a fantastic review and thank you for taking the time to post. We appreciate your business and look forward to seeing you in the service drive at your first scheduled maintenance.

July 27, 2023

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Todd is one of the many great people at Symthe Volvo Cars. We have been Symthe customers for over a decade and their dedication to providing customers excellent service continues. Many thanks. More

by Linda Anderson
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Aug 08, 2023

Smythe Volvo Cars responded

Thank you for this review of our service department. It is rewarding to see you mention and select each member of our team in your review. We appreciate your business.

July 27, 2023

Dealership Rating
Employee Rating

Todd is one of the many great people at Symthe Volvo Cars. We have been Symthe customers for over a decade and their dedication to providing customers excellent service continues. Many thanks. More

by Linda Anderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 08, 2023

Smythe Volvo Cars responded

Thank you for this review of our service department. It is rewarding to see you mention and select each member of our team in your review. We appreciate your business.

July 26, 2023

Dealership Rating
Employee Rating

The team at Smythe Volvo is honest responsive and courteous. We just purchased out eight car in 20 years. Will neverngo anywhere else. More

by timothybarney
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Flanagan, Sean Flanagan, Tom Coward, Larry Pius , Max Bassi, Francine O'Donnell, Hugo Santo

Aug 08, 2023

Smythe Volvo Cars responded

Wow! Your eighth car in 20 years. We are fortunate to have such awesome customers. We appreciate your business.

July 21, 2023

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Employee Rating

Always professional service in all related aspects of car from buying the car to servicing More

by dkyritsis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 08, 2023

Smythe Volvo Cars responded

This is our goal and thank you for taking the time to post this review.

July 19, 2023

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Employee Rating

I recently had to make an unanticipated trip to Smythe because of a problem with my car. When I called Smythe I was told to come right over. Service Advisor Dina checked me in and, despite being last minu More

by clzeman119
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dina Thomson

Aug 08, 2023

Smythe Volvo Cars responded

What a great review! Dina and Doug treat our customers as if they are family. This is how we strive to treat all of our customers at Smythe Volvo. Thank you for taking the time to share your experience in such detail. It is rewarding for us. We appreciate your business.

July 06, 2023

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Employee Rating

Seldom do you walk into a car dealership ready to fork out a lot of money and feel good about the experience. But that’s happened to me and at Smythe Volvo in Summit NJ it’s happened four times in the pas More

by peterdkendall
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Flanagan, Abood Katib, Billy Shannon, Larry Pius , Anthony Monteiro

Jul 16, 2023

Smythe Volvo Cars responded

An absolutely fantastic review! This is one to pin up on the bulletin board. Thank you for taking your time to share your experience in such detail. We are fortunate to have loyal customers like you. Thank you for your years of business.

July 03, 2023

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Employee Rating

Excellent service and very professional throughout the sale process. If you are in the market for a Volvo, I would highly recommend Smythe Volvo. More

by EC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Abood Katib

Jul 16, 2023

Smythe Volvo Cars responded

Your recommendation is important to us, and greatly appreciated. Thank you for choosing Smythe Volvo.

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