I have nearly forty years of service here at Smythe Volvo. The complete level of comfort in knowing all the employees and customers very well is definitely the best part about working here. My favorite Volvo is the Cross Country Wagon. It's an AWD utility vehicle but still more like a car than a truck. It also has a good track record mechanically, performs and handles well. When I'm away from work, spending time with my family is my number one priority, especially with my two grandsons.
Read moreDealership Experience
40 yrs, 2 mos
Industry Experience
40 yrs, 2 mos
378 Reviews
Write a Review378 Reviews of Doug MacAdam
November 21, 2018
Outstanding Service I hit a pot hole and my tire was destroyed. After being towed to Smythe Volvo, the service advisor, Doug MacAdam (who was very busy at the time) told I hit a pot hole and my tire was destroyed. After being towed to Smythe Volvo, the service advisor, Doug MacAdam (who was very busy at the time) told me that he would take care of me shortly. I had tire insurance which I bought when I purchased my car and it requires filling out forms in some detail. Doug took care of the whole process despite being very busy. He took it upon himself to solve MY problem. I experienced what I would describe as World Class Service at Smythe Volvo because of Doug MacAdam. More
November 08, 2018
Doug MacAdam -- Wonderful job -- as usual Today the Smythe Volvo service team led by Doug Macadam did a wonderful job of scheduling, servicing and cleaning my car today. My car was taken, ser Today the Smythe Volvo service team led by Doug Macadam did a wonderful job of scheduling, servicing and cleaning my car today. My car was taken, serviced and returned on time at the promised price. While waiting, the sales team lead by Kevin Flanagan reviewed my current lease and found a more favorable lease option. As usual, the Smythe Volvo did a wonderful job as usual. More
Other Employees Tagged: Kevin Flanagan, Tom Coward , Kevin Bergeron
October 08, 2018
Always excellent! We have been driving at least one Volvo (sometimes two) since the 1980’s and have been dealing with Smythe for over 30 years and have never been disap We have been driving at least one Volvo (sometimes two) since the 1980’s and have been dealing with Smythe for over 30 years and have never been disappointed. Everyone has always been super professional and friendly. Over the years, we have dealt with the new car team, the used car team, and, of course, the service department. All have been extraordinary! More
Other Employees Tagged: Kevin Flanagan, Tom Coward , Kevin Bergeron, Eric Kulawczyk, Rob Steiman
October 06, 2018
Always great service Always great service!! Had my car fixed very quickly and for a good price. They even washed it for me. Always fast and good service. Always great service!! Had my car fixed very quickly and for a good price. They even washed it for me. Always fast and good service. More
October 02, 2018
Believe!30 YEARS of VOLVOS! HI-I can hardly believe that I have been a customer of Smythe Volvo 30+ years---I feel so fortunate that they are here in Summit!They not have one of HI-I can hardly believe that I have been a customer of Smythe Volvo 30+ years---I feel so fortunate that they are here in Summit!They not have one of the BEST and SAFEST cars made but the best staff and service!!We are so fortunate that they are here in the Summit/Chatham area---HERE'S to SMYTHE VOLVO--Nancy B Harmon More
Other Employees Tagged: Kevin Flanagan, Sean Flanagan, Tom Coward, Tina Dewald, Regina Krauza, Dina Thomson , Dennis Jeffers, Tony Plesh
September 08, 2018
Great Leasing Experience This is my second Volvo and, ironically, my second vehicle for which I contracted directly or through the owner / President of Smythe. My lease was pr This is my second Volvo and, ironically, my second vehicle for which I contracted directly or through the owner / President of Smythe. My lease was precipitated by mechanical issues with my previous vehicle. Smythe hooked me up with a new 2018 V60, and I’m very pleased. When leasing a car is this easy, it’s Volvo for life. Excellent sales and service support were provided by Ashley Butfiloski and Doug MacAdam. More
Other Employees Tagged: Kevin Flanagan , Ashley Butfiloski
July 23, 2018
Service representative was outstanding, knowledgeable and helpful. Service was done on time and complete. We were in for 100,000 mile service. We will be bac representative was outstanding, knowledgeable and helpful. Service was done on time and complete. We were in for 100,000 mile service. We will be back again. More
June 30, 2018
Great job by Doug. Doug at Smythe Volvo saved me, I had a broken A/C during a heat wave. I came into the dealership with no appointment and explained I was going on a fa Doug at Smythe Volvo saved me, I had a broken A/C during a heat wave. I came into the dealership with no appointment and explained I was going on a family trip the next day.Doug made time for my car and somehow got the A/C fixed! Amazing Service! More
Other Employees Tagged: Sean Flanagan, Tom Coward, Tina Dewald, Regina Krauza, Dina Thomson , Dennis Jeffers, Tony Plesh, Anthony Tapia, Michael Watson
June 28, 2018
10,000 Mile Service Just took my 2017 XC60 in for the 10,000 Mile Service. Covered under the warranty including a free interior and exterior car wash. Drove the 2018 XC Just took my 2017 XC60 in for the 10,000 Mile Service. Covered under the warranty including a free interior and exterior car wash. Drove the 2018 XC60 which is a new platform and is great with many new features. Doug went out of his way to get into work a 1/2 hour early so I could get to work on time. Greatly appreciated. More
Other Employees Tagged: Tom Coward
June 13, 2018
10 cars later I am on my tenth car from Smyth Volvo and will buy more!!!!!!!!!!!!!!! At one point we had 2 Volvo at the same time. WOW I am on my tenth car from Smyth Volvo and will buy more!!!!!!!!!!!!!!! At one point we had 2 Volvo at the same time. WOW More
Other Employees Tagged: Kevin Flanagan, Regina Krauza , Ashley Butfiloski, Andres