Dylan Abell
Dylan Abell at DCH Wappingers Falls Toyota

Dylan Abell | Page 25

Finance Manager

DCH Wappingers Falls Toyota

1349 Route 9
Wappingers Falls, NY 12590

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4.9
610 Reviews

Dealership Experience

8 yrs, 3 mos

Languages Spoken

English English

4.9

610 Reviews

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610 Reviews of Dylan Abell

September 14, 2024

Dealership Rating
Employee Rating

Overall personable and accommodating. Bought my second Toyota from them. As always at DCH never pushy and always friendly, from the sales team to the service team. Would highly recommend More

by KONNECTED6101
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 14, 2024

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We’re thrilled to hear you had a great experience buying your second Toyota with us. It's fantastic to know that our friendly, no-pressure approach made your visit enjoyable from start to finish. We appreciate your recommendation and look forward to serving you again in the future!

September 12, 2024

Dealership Rating
Employee Rating

You have to call a month in advance to get an appointment. Even if I want to get regular maintenance, I have to call at least 30 days in advance. Work quality is amazing, but GETTING a reasonable More

by AOGREGORY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Avi Avitan, Thomas Hackett

Sep 12, 2024

DCH Wappingers Falls Toyota responded

Thank you for your feedback. We’re glad to hear that you’re satisfied with the quality of our work, but we apologize for the inconvenience you’ve experienced with scheduling appointments. We understand that a long wait time can be frustrating, and we’re actively working on improving our appointment availability. Your feedback is valuable, and we appreciate your patience. If you have any immediate needs or concerns, please reach out to us directly, and we’ll do our best to assist you.

August 21, 2024

Dealership Rating
Employee Rating

I wanted a vehicle with no fuss, and I left with a vehicle without feeling distress or feeling unease or pressured about the purchase. Most of my time was spent waiting for my vehicle to get cleaned. More

by jla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 21, 2024

DCH Wappingers Falls Toyota responded

Thank you for sharing your experience! We’re delighted to hear that Michael and Dylan made your vehicle purchase smooth and stress-free. It’s great to know that you felt no pressure and had a positive experience with us. We appreciate your feedback and hope you enjoy your new vehicle! 🚗✨

August 19, 2024

Dealership Rating
Employee Rating

Keith was very helpful getting our catalytic converter etched. Thank you. Blah blah blah blah More

by BETHLAZZ30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mary Berenguer

Aug 19, 2024

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We’re glad to hear Keith was able to assist you with etching your catalytic converter. If you need any further help or have additional questions, feel free to reach out.

August 05, 2024

Dealership Rating
Employee Rating

Avi, he was amazing from start to finish. Being out of state they made it very easy for me to buy a car. More

by KEITHASONICHSEN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Avi Avitan

Aug 05, 2024

DCH Wappingers Falls Toyota responded

Thank you for your wonderful review! We're thrilled to hear that Avi provided exceptional service and made your out-of-state car purchase smooth and easy. If you need anything else or have any more questions, don't hesitate to reach out. Enjoy your new car!

August 04, 2024

Dealership Rating
Employee Rating

Everyone filled seamlessly after our original sales rep left the dealership. Dillon completed our transaction was friendly and thorough. More

by slsyska
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joseph Worthington , Scott

Aug 04, 2024

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We're glad to hear Dillon provided a smooth and friendly experience for you. If you need anything else or have more feedback, feel free to reach out. We appreciate your support and hope to see you again soon!

June 15, 2024

Dealership Rating
Employee Rating

Helpful in debugging the main issue with my Siena van Judy was most helpful with keeping me in loop More

by RAVIKUMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Avi Avitan

Jun 16, 2024

DCH Wappingers Falls Toyota responded

Thank you for sharing your experience! We're glad to hear that Judy was helpful in keeping you informed and assisting with the debugging of your Siena van's main issue. We appreciate your feedback and look forward to serving you again!

June 08, 2024

Dealership Rating
Employee Rating

Still haven’t received a spare key to my newly purchased truck. When will I receive it? More

by CARROLL12256
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 08, 2024

DCH Wappingers Falls Toyota responded

We sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

June 07, 2024

Dealership Rating
Employee Rating

Michael was very helpful from the start to the end of the whole process looking up the best alternatives when my original plan didn’t work, Dylan got right into getting me a finance fast and got me an even b More

by CSAVAGO3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Daryl Callahan, Michael Newsham

Jun 08, 2024

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We're thrilled to hear that Michael and Dylan provided exceptional service throughout the entire process. It's great to know that they helped find the best alternatives and secured a better rate than expected. We appreciate your loyalty and look forward to assisting you with your future Toyota purchases!

June 04, 2024

Dealership Rating
Employee Rating

The service was excellent. i would recommend this dealer to my family and friends.It was pleasant doing business. More

by FELPAG0
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joshua Johns

Jun 04, 2024

DCH Wappingers Falls Toyota responded

We're delighted to hear that your experience at DCH went smoothly! It's wonderful to know that everyone you interacted with was friendly, helpful, and knowledgeable. Thank you for your kind words, and please don't hesitate to reach out if you need anything else. We appreciate your business!

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