Elga Matos

Have the lifetime warranty they advertise everywhere. Just had the turbo fail around 116k miles brought it in under what I thought was warranty work, just for them to try and quote me a price to fix it. Just had the turbo fail around 116k miles brought it in under what I thought was warranty work, just for them to try and quote me a price to fix it. After arguing/going back and fourth, from what I understand they quit paying on my aftermarket warranty. They ended up having a Toyota technician replace my turbo ( supposedly new ) got my car back went on a 2000 mile round trip to discover what I thought was one of the turbo lines leaking fresh oil. I reached out to them about this issue and got ignored a few times before they finally brought my car in again. The new diagnosis was the rear main seal went out and I needed a new engine which was quoted to me for around 5500 before I had to re-argue the point the car was under lifetime power train warranty, after a week of hearing nothing I reached back out to be told they were putting a ( used )engine with new gaskets and turbo seals. Yes turbo seals.. why? If they were apparently just redone. I also asked if the rear main seal went out and the amount of oil I was witnessing, wouldn't it have gotten on my clutch, they confirmed the mechanic cleaned it off really well... 😑 further more I have a boost leak/not steady idle now and just found a big paint chip where they removed my hood for engine replacement. ( definitely wasn't there before ) they also didn't use mechanic paper mats and I have leather/aftermarket stitched floor mats that they got all dingy and tore the leather in one area. I usually don't write reviews, but in this case. I had to make an exception. More

by KINNEG9 Verified Customer Verified Customer

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The finance department is a lying xxxxxxx would never recommend this place to anyone, I’ve told everyone I know to avoid it. recommend this place to anyone, I’ve told everyone I know to avoid it. More

by kalfano1 Verified Customer Verified Customer

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John is awesome. He is honest and reliable whenever I have any questions he always provides answers and remedies. GREAT JOB JOHN He is honest and reliable whenever I have any questions he always provides answers and remedies. GREAT JOB JOHN More

by shondasm74 Verified Customer Verified Customer

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Great experience at Toyota of Tampa Bay! Eddie was helpful, did not pressure me, and got me a great deal! Eddie was helpful, did not pressure me, and got me a great deal! More

by Naofal da Silva Verified Customer Verified Customer

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Toyota Tampa Bay is the best at what they accomplish. Jarod Thorman first choice.word Jarod Thorman first choice.word More

by Lee509 Verified Customer Verified Customer

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Wonderful place for service and purchase of a new vehicle. Great people help as needed. vehicle. Great people help as needed. More

by Lee509 Verified Customer Verified Customer

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Austin is the best. ..knowledgeable, courteous, honest. He keeps me informed of services present and future and points out all risks. They completed the oil change quickl ..knowledgeable, courteous, honest. He keeps me informed of services present and future and points out all risks. They completed the oil change quickly while also performing a thorough check on my vehicle. More

by ANEWLAND Verified Customer Verified Customer

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Muy buena atención lo recomiendo un 100 son muy atentos y serviciales y siempre resuelvo serviciales y siempre resuelvo More

by IDANYRUIZ 83 Verified Customer Verified Customer

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I have to admit that purchasing from this dealership was a pleasant experience. Everyone was very helpful, and I didn't feel pressured to make a purchase. a pleasant experience. Everyone was very helpful, and I didn't feel pressured to make a purchase. More

by dahop01 Verified Customer Verified Customer

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Austin Carr is an excellent service representative at Toyota of Tampa Bay. He cares about customer satifaction. Toyota of Tampa Bay. He cares about customer satifaction. More

by HAWKE.V Verified Customer Verified Customer

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