Gary Ralston
Gary Ralston at Zimmerman Honda

Gary Ralston | Page 2

Parts and Service Director

Zimmerman Honda

7030 44th Ave
Moline, IL 61265

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5.0
57 Reviews

Gary was born in Davenport,Iowa and currently resides in Moline,IL.with his wonderful wife,Dana.Gary has 2 great children,a daughter Lynn and son Craig.Gary graduated from Scott Community College in 1981 with a degree in Automotive Repair and has been in the automotive business ever since.Gary started with Zimmerman Honda in 1993 as their Service Manager and in 1995 was promoted to his current position as Parts and Service Director. Gary has been a member of the Scott Community College's advisory board for their automobile repair program since June of 2000.Gary believes in running the service department one way,treat everyone that contacts Zimmerman's service department like they are family.In his staff meetings he always states 1 simple but important phrase,"Treat all of our customers as if they are your father,mother,brother or sister and you will NOT have a problem earning their respect and business."These are not merely words,he truly believes that.Gary believes once you experienc

5.0

57 Reviews

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57 Reviews of Gary Ralston

January 03, 2024

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Your people have been doing a great job of getting the car that we needed More

by The Don Lester
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Luis Arango, AJ Castor, James Craig , Warren Nagel, Kyle Ruser

Dec 31, 2024

Zimmerman Honda responded

Thanks, we appreciate your business and taking time to leave us a review! Zimmerman Honda Management

May 28, 2023

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A pleasure to do business with. This is the 3rd car I have purchased from this dealer. Friendly and helpful employees. Great service department. More

by Taden
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Luis Arango, Ben Jones

January 09, 2023

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I had been a loyal customer of this dealership, but no longer. I had service performed on my vehicle. They recommended the work, but the work did not fix the problem. I had to pay for a part that did n More

by CYCLONESTEVE
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: AJ Castor

Jan 09, 2023

Zimmerman Honda responded

Thank you for reaching out Steve, we sincerely appreciate your past loyalty to Zimmerman's and hope to resolve this. We are researching you service history of your Acura RDX from Nov 2022 and will respond within 24 hours regarding this, in full detail of documented facts of what happened with accepted and declined services. You may always reach out to discuss with Gary Ralston our Service and Parts Director or our General Manager RC Rogers. Thanks and have a great day!

Jan 10, 2023

Zimmerman Honda responded

Steve, Thank you for taking our call yesterday from RC, our general manager. We will continue to work directly with you to address your concerns. Thank you for your continued business and in working with us to resolve this as well. Kind Regards, Zimmerman Honda Management

September 26, 2022

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If you want to buy a Honda or any used car, this is the place to get it. The staff is amazing and very knowledgeable. I will not buy another car from anywhere but Zimmerman. More

by Insurance Man
Customer Service
Friendliness
Price
Recommend Dealer
Yes

August 09, 2022

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This is our ninth purchase from Zimmerman in 35 years. That should speak for itself. More

by Jrsaltsman
Customer Service
Friendliness
Price
Recommend Dealer
Yes

July 26, 2022

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Marty did a fantastic job and met all my expectations. I was completely satisfied with the entire team. Thank you More

by Builderqc
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: AJ Castor, Marty Curry , Kyle Ruser

July 17, 2022

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The dealership is well maintained, and the lounge is comfortable. Everyone we talked with were very nice. Doug Pearsall was very knowledgeable about the CRV and helped us with the vehicle settings. More

by Steve
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Doug Pearsall, Audrie Wright , Kyle Ruser

July 10, 2022

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Honesty, integrity, and a “no nonsense sale” is what I desire! Facts- not “fluff”! I appreciate Marty because he doesn’t use pressure in his sales, he really wants the buyer happy! More

by cbroglak
Customer Service
Friendliness
Price
Recommend Dealer
Yes

June 30, 2022

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Marty always makes sure to put me in a quality vehicle at a reasonable price. I have purchased 5 vehicles from Honda Zimmerman over the past 16 years, the last three were because of Marty's great customer se More

by Yolanda G. Pugh
Customer Service
Friendliness
Price
Recommend Dealer
Yes

May 19, 2022

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I have purchased 3 Honda Accords via Aaron (a dark grey metallic EX-L 2.0T, a black sport and a black coupe). My mother purchased a Honda Civic via Aaron as well. He has ensured a detailed, efficient and c More

by MICHELLE
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: AJ Castor, Aaron Miguel

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