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Harold Love

Overview Reviews (22) Inventory (332)

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Harold Love

Sales Manager

Joe Machens Capital City Ford

807 Southwest Blvd
Jefferson City, MO 65109

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4.5

22 Reviews

Overview Reviews (22) Inventory (332)

Dealership Experience

2 yrs, 9 mos

Industry Experience

18 yrs, 9 mos

4.5

22 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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22 Reviews of Harold Love

March 20, 2026

Dealership Rating

Employee Rating

Had the vehicles ready I wanted to look at and we worked out a deal on a new Ford Ranger. out a deal on a new Ford Ranger. More

by Hotzjj21

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Harold Love

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Mar 20, 2026 -

Joe Machens Capital City Ford responded

We’re glad we had the Ford Rangers ready for you and that settling on your new Ranger was smooth. Congratulations on your new Ford Ranger. Please let us know if there’s anything else we can do for you.

March 07, 2026

Dealership Rating

Employee Rating

Very knowledgeable and helpful throughout the entire process of my vehicle purchase. Answered all my questions. process of my vehicle purchase. Answered all my questions. More

by robybarra1328

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Christian Connite, Josh Jones

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Mar 07, 2026 -

Joe Machens Capital City Ford responded

It’s great to hear our team provided expertise and guidance during your purchase. It was a pleasure to answer all your questions as you picked up your used GMC Sierra 1500. Enjoy the drive and reach out if anything else comes up.

February 14, 2026

Dealership Rating

Employee Rating

Professional, willing to take their time to show and explain any questions you may ask or want to know about a vehicle or different promotion they may have.. explain any questions you may ask or want to know about a vehicle or different promotion they may have.. More

by sheriffcrane419

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Christian Connite, Eric Ahart

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Feb 16, 2026 -

Joe Machens Capital City Ford responded

Thank you, Sheriff Crane! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Joe Machens Capital City Ford.

February 14, 2026

Dealership Rating

Employee Rating

Excellent service and very helpful Quick and very easy to deal with. No pressure and efficient. deal with. No pressure and efficient. More

by maj_19_78

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Harold Love

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Feb 14, 2026 -

Joe Machens Capital City Ford responded

Thank you for sharing your feedback. We’re glad that Harold and our team provided quick and efficient service without pressure and made everything easy. Congratulations on your Ford Explorer purchase and feel free to reach out whenever we can assist you again.

February 06, 2026

Dealership Rating

Employee Rating

Joe and Harold helped me find the vehicle that would work for me. They were easy to work. I found the vehicle I wanted and the buying process was awesome. for me. They were easy to work. I found the vehicle I wanted and the buying process was awesome. More

by klempkea

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Joe Herx, Christian Connite

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Feb 06, 2026 -

Joe Machens Capital City Ford responded

Thank you for sharing your experience. We’re glad Joe and Harold made the buying process straightforward and helped you find the perfect vehicle. We hope you continue to enjoy it.

February 05, 2026

Dealership Rating

Employee Rating

The process from start to finish was easy and straightforward. Would definitely think about purchasing from them again. straightforward. Would definitely think about purchasing from them again. More

by IVEYSON

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Christian Connite, Tom Helms

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Feb 05, 2026 -

Joe Machens Capital City Ford responded

We’re pleased to hear that purchasing your new Ford F-150 was smooth and straightforward. Thank you for sharing your experience. Whenever you’re ready to shop again or have a question, our team is here to assist.

February 02, 2026

Dealership Rating

Employee Rating

Because I'm a girl. ..... You keep telling me there is nothing wrong with my car, keep charging me for a diagnostic test and still fix nothing. My cheap $20 reader brings ..... You keep telling me there is nothing wrong with my car, keep charging me for a diagnostic test and still fix nothing. My cheap $20 reader brings up a code but yours supposedly don't. And how does an engine light turn off that's been on for 2 weeks....you all cleared the code, that's how.... It was not "doctor syndrome" like you said, cars don't do that! I was told I wouldn't be charged for 2nd diagnostic test because it was the same issue....here I am $450 & 2 test later. More

by SkyeBlue

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Tom Stegeman, Douglas Keeler, Kevin Osborne, Adam Rodriguez, Michael Bateman, Ryen Hatfield, Eric Ahart, Mike Nowicki, Bryan Wyatt

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Feb 03, 2026 -

Joe Machens Capital City Ford responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can do to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Adam Rodriguez Service Manager arodriguez@machens.com

Feb 06, 2026 -

Joe Machens Capital City Ford responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can do to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you, and we will reach out. GSM - Harold Love hlove@machens.com

January 23, 2026

Dealership Rating

Employee Rating

Very easy to work with. Would deal with them again. Absolutely, for sure. Any day of the week. Would deal with them again. Absolutely, for sure. Any day of the week. More

by Antiquarium05

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Christian Connite, Michael Gross

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Jan 23, 2026 -

Joe Machens Capital City Ford responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

January 15, 2026

Dealership Rating

Employee Rating

Fast and easy great service recommend this dealership to anyone needing a vehicle. Thank you anyone needing a vehicle. Thank you More

by prestoncrowder2001

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Adam Waite

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Jan 15, 2026 -

Joe Machens Capital City Ford responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Joe Machens Capital City Ford!

January 11, 2026

Dealership Rating

Employee Rating

Definitely recommend going to Brad and Harold at Capitol City Ford if you are in need of a new vehicle! They were super easy to work with and will treat you right! City Ford if you are in need of a new vehicle! They were super easy to work with and will treat you right! More

by brettemasek

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Christian Connite, Brad O'Dowd

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Jan 11, 2026 -

Joe Machens Capital City Ford responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

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