Hector Serrato
Hector Serrato at Porsche Atlanta Perimeter
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Hector Serrato

Porsche Inventory Specialist

Porsche Atlanta Perimeter

4006 Carver Drive
Atlanta, GA 30360

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14 Reviews

Hector was born in Bogota, Colombia and came to the US in 2002. He joined the Jim Ellis Buick Mall of Georgia family in 2010 and became a Porsche parts team member in 2016. He has been married to his wife, Yelenne, for 12 years and they have raised 2 wonderful daughters, Morgan and Mikayla. Hector is an all-sports enthusiast but his passion is NASCAR and soccer. One of his favorite teams is the German team, Bayern Munich. He enjoys dancing, hiking, the beach and spending quality time traveling with his family.

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14 Reviews

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14 Reviews of Hector Serrato

March 08, 2024

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Employee Rating

Sergey was exceptional . Will always return For service he was kind and attentive with the out most respect. More

by APLATOMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 13, 2024

Porsche Atlanta Perimeter responded

Glad to hear Sergey could be of assistance to your road journey! Knowing you can trust us at PAP to get you back on the road means the world! Happy driving!

December 15, 2022

Dealership Rating
Employee Rating

More than 30 days have passed and the outstanding We Owe items have not been delivered. More

by LHAMBERLIN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Dec 21, 2022

Porsche Atlanta Perimeter responded

Sorry to hear about this mishap! I know a lot of things have been hard to get in the automotive world recently, but I also know there isn't any reason we can't effectively communicate with you. Please reach out to us and our Parts department would be glad to help clear up this issue! Hope your driving has still been happy but we hope to help make it happier soon!

Dec 27, 2022

LHAMBERLIN responded

Left a message at your office. I know it’s the holidays, please return my call when you can.

December 05, 2021

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Employee Rating

The best buying experience i have ever had. Thank you Porsche Atlanta Perimeter. If your wanting a Porsche new or used you need to go see them. More

by tonyrussano1967@comcast.net
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Dec 13, 2021

Porsche Atlanta Perimeter responded

Thank you so much for sharing your experience with our team! We sincerely appreciate your kind comments and perfect rating, and we're thrilled to welcome you to the Porsche family. Congratulations, and thank you for choosing Porsche Atlanta Perimeter.

July 25, 2021

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Employee Rating

The employees and service rep was great! I was disappointed in the fact that the dealership didn’t have a loaner I could use during m6 service. More

by ldaniels4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Tommy Walter , Spencer Cottingham, Carol Duster

November 30, 2020

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Employee Rating

I have visited to fix a flat tire issue. It was identified as a Tire failure, with no nails or Road hazard. Michelin gives a 55,000 miles guarantee for the tire and the tire was originally purchase More

by SATYAKAMABABU
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

April 24, 2020

Dealership Rating
Employee Rating

The entire staff is amazing!!! Thank you Brian and Spencer!!! A true asset to the Porsche family! From start to finish and more these men & women were the most accommodating & professional as well as More

by RaquelRobertsXO
Recommend Dealer
Yes

Other Employees Tagged: Penny Holland, Brian Westbrook , Tony Betancourt, Spencer Cottingham, Zack Van Nus

Apr 27, 2020

Porsche Atlanta Perimeter responded

Your comments keep us motivated and working hard for all our guests, Raquelrobertsxo! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

January 18, 2020

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Employee Rating

Great Job! Arrived early and was greeted with great customer service. Able to find good refreshments and sitting arrangements. Was pleased that we did not have to wait long. More

by LOW2364
Recommend Dealer
Yes

Other Employees Tagged: Darrell Cox, Johnathan Kahn , Tony Betancourt, Pete Culver, NA

Jan 21, 2020

Porsche Atlanta Perimeter responded

Low2364, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Porsche Atlanta Perimeter as your first choice for service!

December 30, 2019

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Employee Rating

Great service, Tyler was a class act, he was very patient and new exactly how to get me in and out of the dealership with little waisted time. A+ service. More

by JAMONBB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Chad Pierce , Tyler Heinzelmann

Jan 02, 2020

Porsche Atlanta Perimeter responded

Jamonbb, thank you for writing this fantastic review and giving our dealership such a high star rating! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

August 07, 2019

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Employee Rating

New tires Traveling from Florida to Ohio I had a blow out. The service was the most professional you could ask for. Thank you all for the fast service that had More

by JMO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 08, 2019

Porsche Atlanta Perimeter responded

Thanks for highlighting some of our staff who provided you with such a positive experience, Jmo! Thanks again for your business! Take care!

June 21, 2019

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Employee Rating

Last minute service Had a check engine light on my new 718, late midweek. Drove straight to service, was fit in after work. Saved me a ton of time, thanks Porsche Perime More

by Dgcarothers@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Laura marie

Jun 24, 2019

Porsche Atlanta Perimeter responded

Thanks for highlighting some of our staff who provided you with such a positive experience, Dcarothers! Thank you so much for choosing Porsche Atlanta Perimeter as your first choice for service!

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