Herb Mills III | Page 7

Amazing experience. As big and as busy this dealership is, they still provide the personalized touch. Also, no pressure sales which I very much appreciated. As big and as busy this dealership is, they still provide the personalized touch. Also, no pressure sales which I very much appreciated. More

by rockin_p Verified Customer Verified Customer

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Northside is a high class dealership. The people were extremely nice and polite. John was very attentive and helpful and educated about the vehicle. Thank you, Northside Lexus. The people were extremely nice and polite. John was very attentive and helpful and educated about the vehicle. Thank you, Northside Lexus. More

by paulamo_57 Verified Customer Verified Customer

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The dealership is fantastic! They are very attentive and answer any question that you have. They definitely make sure you feel confident in your purchase They are very attentive and answer any question that you have. They definitely make sure you feel confident in your purchase More

by KRMCBARNET17 Verified Customer Verified Customer

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Overall was ok. . however the process was rushed. I appreciate getting in and out quickly, but it was clear everyone was too busy to spend much time with us from the . however the process was rushed. I appreciate getting in and out quickly, but it was clear everyone was too busy to spend much time with us from the beginning all the way up to the time we drive off the lot. The tech setup in the end was extremely rushed as he indicated he only had 20 minutes which was unfortunate.. Josh was informative and to the point with information. As for the dealership as a whole, this is our first Lexus purchase and expected a bit more time rather than being rushed in and out. More

by lblasdell1 Verified Customer Verified Customer

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I very much appreciate working with Nathan Makrakis as I purchased my new GX. He was very very prompt in reaching out to me, responding to my emails, texts, and voice messages. He carefully explained situat purchased my new GX. He was very very prompt in reaching out to me, responding to my emails, texts, and voice messages. He carefully explained situations, carefully and completely answered my questions, worked to make a solid connection with me, asked his manager various questions to make sure he was giving me the proper information, etc. Nathan did not do a "hard sales press" on me and I very much appreciate that. He seems to be a good man, doing the best job he can for both his employer and his customer. I was very impressed with how he responded to me and worked with me. I believe that if/when I have concerns or questions or need help, Nathan will do what he can on my behalf. I have always appreciated the primary focus of Lexus on customer satisfaction and Nathan's work with me reflects well on himself and on Lexus. I am very glad to have worked with him. More

by K. Cherie Jones Verified Customer Verified Customer

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Don Ansley was our sales person. Great service. Even better than Sewell! We look forward to returning service visits. Don is a super guy who isn’t “woke”. So tired of these snowfla Great service. Even better than Sewell! We look forward to returning service visits. Don is a super guy who isn’t “woke”. So tired of these snowflakes. Love my ew Lexus rx350 luxury. More

by wv5b Verified Customer Verified Customer

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Ashley was a pleasure to work with and the utmost professional. She greeted with a smile and had appointments scheduled for us to make the car buying experience convenient. We would absolutely purcha professional. She greeted with a smile and had appointments scheduled for us to make the car buying experience convenient. We would absolutely purchase another car from Northside and Ashley. Marcus was also outstanding. The finance process was quick and Marcus had us on the road in no time. More

by ejohnson24 Verified Customer Verified Customer

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It took me almost two years to decide the vehicle I intended to purchased. After visiting several dealers, including another Lexus dealership in Houston, I immediately felt welcome and knew this would intended to purchased. After visiting several dealers, including another Lexus dealership in Houston, I immediately felt welcome and knew this would be my last stop. I received financing prior to my coming to the dealership, knowing that pressure sales are a turn-off for me. Nick was a perfect gentleman; kind, polite and showed Christian values. Being able to see and read the scriptures he displays on his desk during each my visit gave me a sense of peace, knowing that I wasn't dealing with a salesperson, but someone who actually cared about me. More

by OPALCLAY1 Verified Customer Verified Customer

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Herb our sales rep was great! He understood my needs and made the transaction go as seamless As can be. Herb from tech was also very thorough and explained all the features and se He understood my needs and made the transaction go as seamless As can be. Herb from tech was also very thorough and explained all the features and setting inside the vehicles. We set up the app. We are very pleased with our experience More

by GABRIELAM412 Verified Customer Verified Customer

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The service and friendly atmosphere were outstanding. I will recommend your dealership to my friends and family. I will recommend your dealership to my friends and family. More

by clay.cornett44 Verified Customer Verified Customer

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