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Ian Filo
110 Reviews
Hey, I'm Ian and I'm a Product Genius at BMW of Westlake. I really enjoy connecting with customers and making the delivery process of their new cars fun and exciting. I am an alumni of the Cleveland Institute of Art and I love to work out and watch/collect movies in my down time. My favorite superhero is Wolverine and my favorite movie franchise is Lord of the Rings.
Read more110 Reviews
Write a ReviewDealership Experience
5 yrs, 8 mos
Industry Experience
5 yrs, 8 mos
110 Reviews of Ian Filo
October 05, 2021
Easy to do business with and communicated well throughout the process. Make sure to ask questions as they will be able to answer all questions prior to purchase. the process. Make sure to ask questions as they will be able to answer all questions prior to purchase. More
by AT
Verified CustomerOther Employees Tagged: Jerry Mancini, Jared Jeschelnig
Helpful 
October 05, 2021
This is the 3rd or 4th car I’ve leased from this dealership. They are always courteous, responsive and easy to do business with. My salesperson, Ken was fast, friendly and efficient. When I picked u dealership. They are always courteous, responsive and easy to do business with. My salesperson, Ken was fast, friendly and efficient. When I picked up my car, Ian demonstrated all of the bells and whistles. He did an excellent job. More
by afrangos
Other Employees Tagged: Ken Delk, Jared Jeschelnig
September 25, 2021
Great service I purchased a a new car and received in 4 weeks it is awesome. weeks it is awesome. More
by SGILL1
Other Employees Tagged: John Caruso, Ken Delk, Jerry Mancini, Adam Moon, Nez Faraj, Jimmy Laumer, Kelly Cavanagh , Greg Kasmer, Rob Nazarczuk
September 20, 2021
This is the second new BMW I have bought from BMW of Westlake. (M550i & X5-M50i) These are unusual times (Covid-19 pandemic and worldwide chip shortages) to be buying a new SUV, but Nez made it easy a Westlake. (M550i & X5-M50i) These are unusual times (Covid-19 pandemic and worldwide chip shortages) to be buying a new SUV, but Nez made it easy and the dealership has likely assured itself repeat business. More
by mike101344
Other Employees Tagged: Nez Faraj , Justin Niedzwiecki
September 11, 2021
We love working with Jerry! We appreciate how ready he is to help us find the right car to fit our needs and keep in touch throughout the process. He has earned our loyalty with this being my 3rd car purcha to help us find the right car to fit our needs and keep in touch throughout the process. He has earned our loyalty with this being my 3rd car purchase. Ian was a delight! He is an informative and thorough as he helped me set up my car to fit me needs. Mike in finance really wanted to connect with me as a person as we signed the paperwork. A completely wonderful experience! I love my car!! More
by Tbelle25
Other Employees Tagged: Jerry Mancini, Mike Niedzwiecki
September 10, 2021
Kelly did a nice job through the whole sales process and Ian tech support was excellent. Overall I was very satisfied with my experience at Westlake BMW Ian tech support was excellent. Overall I was very satisfied with my experience at Westlake BMW More
by DSUNKLE
Other Employees Tagged: Jared Jeschelnig, Kelly Cavanagh
September 01, 2021
My salesperson, Jerry Mancini met us in the lot. He is a true professional and friendly! Jerry won us over and made our first buying experience with BMW a pleasure. true professional and friendly! Jerry won us over and made our first buying experience with BMW a pleasure. More
by timann58
Other Employees Tagged: Jerry Mancini, Mike Niedzwiecki
August 31, 2021
Overall great buying experience I have purchased several cars from this dealership they never disappoint me and are very reliable, I would recommend this dealership to everyone. cars from this dealership they never disappoint me and are very reliable, I would recommend this dealership to everyone. More
by mgdg1
Other Employees Tagged: Jerry Mancini, Mike Niedzwiecki , Cassie Thadeus
August 27, 2021
No pressure and no hassle buying! First dealership where I’ve ever experienced this. John Caruso was a very professional and friendly salesman. Ian went over all the features thoroughly and showed me how t I’ve ever experienced this. John Caruso was a very professional and friendly salesman. Ian went over all the features thoroughly and showed me how to use them. Mike in Finance was very friendly too. I never felt any pressure to purchase any vehicle extra protection packages. Simple and easy. More
by Dave G.
Other Employees Tagged: John Caruso, Mike Niedzwiecki
August 24, 2021
Good experience leading my car. Kelly did a nice job during sales process and was very responsive. Ian was outstanding on tech support. Overall nice dealership. Did nothing t get any price break which w during sales process and was very responsive. Ian was outstanding on tech support. Overall nice dealership. Did nothing t get any price break which was disappointing More
by DSUNKLE
Other Employees Tagged: John Caruso, Mike Niedzwiecki, Kelly Cavanagh
