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Ian Filo
142 Reviews
Hey, I'm Ian and I'm a Product Genius at BMW of Westlake. I really enjoy connecting with customers and making the delivery process of their new cars fun and exciting. I am an alumni of the Cleveland Institute of Art and I love to work out and watch/collect movies in my down time. My favorite superhero is Wolverine and my favorite movie franchise is Lord of the Rings.
Read more142 Reviews
Write a ReviewDealership Experience
7 yrs, 8 mos
Industry Experience
7 yrs, 8 mos
142 Reviews of Ian Filo
October 03, 2022
My third purchase from BMW Westlake - always seamless! Kelly was phenomenal in getting everything ready - couldn’t have been more pleased. Would highly recommend this dealership when looking for a BMW! Kelly was phenomenal in getting everything ready - couldn’t have been more pleased. Would highly recommend this dealership when looking for a BMW! More
by frankie181
Other Employees Tagged: Mike Niedzwiecki, Kelly Cavanagh
September 29, 2022
Ken Delk at BMW of Westlake, set the bar across the board for a perfect customer experience. From the moment I reached out with a brief inquiry about ordering a 2023 X5, Ken was responsive, extremely knowled for a perfect customer experience. From the moment I reached out with a brief inquiry about ordering a 2023 X5, Ken was responsive, extremely knowledgeable, not only about the vehicle itself, but in walking me through the entire process. It could not have been more seamless and he made the process very pleasant. His attention to detail and my satisfaction was unparalleled- going above and beyond in every aspect! I would recommend Ken and this dealership to anyone looking to purchase a BMW! More
by Jacquie1980
Other Employees Tagged: Ken Delk
September 26, 2022
Great experience through the buying process. It was a pleasure working with Ken in Sales. It was a pleasure working with Ken in Sales. More
by joseph.ciresi
Other Employees Tagged: Ken Delk, Mike Niedzwiecki
August 22, 2022
Love the new car. Everyone helpfull. Process quick and smooth. What’s not to like. Everyone helpfull. Process quick and smooth. What’s not to like. More
by Ray Z
Verified CustomerOther Employees Tagged: Robert Strecker, Jimmy Laumer
August 02, 2022
All is good with BMW of Westlake. Quick, efficient and courteous in sales and service. Quick, efficient and courteous in sales and service. More
by Ray Z
Other Employees Tagged: Mike Niedzwiecki, Brittaney Quick, Jimmy Laumer , Nate Lieb, Jim Strunk
July 17, 2022
With high inflation the dealership was able to offer us a great deal on a great new car! From the GM, to our salesman to the finance director. great deal on a great new car! From the GM, to our salesman to the finance director. More
by dkane22
Other Employees Tagged: John Caruso, Mike Niedzwiecki
June 11, 2022
This is my third vehicle purchase in 2 years and it was by far the best experience I’ve had. Everything was straight forward and the service and care they put into the car buying experience is second to no by far the best experience I’ve had. Everything was straight forward and the service and care they put into the car buying experience is second to none. More
by Burlingame2187
Other Employees Tagged: Adam Moon, Mike Niedzwiecki, Brittaney Quick, Jared Jeschelnig, Jeff Hughes, Kelly Cavanagh , Fred Palmer
May 20, 2022
The Westlake dealer was easy to work with making getting a new BMW an enjoyable experience. Salesman John Redden was extremely helpful and responsive to my needs. He should be commended. Also, Ian your BMW a new BMW an enjoyable experience. Salesman John Redden was extremely helpful and responsive to my needs. He should be commended. Also, Ian your BMW tech expert helped me with my tech questions. More
by Bob Demchak
Other Employees Tagged: John Redden, Jared Jeschelnig
May 20, 2022
John was great. He followed up and was knowledgeable about the car. He was honest about supply chain challenges. Ian explained everything and answered all my ques He followed up and was knowledgeable about the car. He was honest about supply chain challenges. Ian explained everything and answered all my questions. Great service! More
by bdgale
Other Employees Tagged: John Caruso
May 13, 2022
Was hoping for a better trade in price, wanted to negotiate more on the value negotiate more on the value More
by bubbiemar10
Other Employees Tagged: John Caruso, Mike Niedzwiecki
