Isatou Jahateh
Isatou Jahateh at Toyota Direct

Isatou Jahateh

Service Advisor

Toyota Direct

4248 Morse Rd
Columbus, OH 43230

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4.5
111 Reviews
4.5

111 Reviews

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111 Reviews of Isatou Jahateh

January 08, 2026

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Employee Rating

Toyota Direct and Isatou provide the best service experience. They treat you like family and always exceed expectations. More

by jjrodock
Service Price Transparency
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Recommend Dealer
Yes

January 02, 2026

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When getting service you are treated like family and servicing is always super speedy. Would recommend to any friends and family. More

by cbird
Recommend Dealer
Yes

December 27, 2025

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It was good service , not so long time, good customer service I was satisfied Thank you More

by jeanmcesar24
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Recommend Dealer
Yes

December 25, 2025

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Toyota Direct always provides fast and efficent service. The shop is clean and the waiting area well stocked with drinks and snacks. More

by marshallkaren29
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Recommend Dealer
Yes

Other Employees Tagged: Mindy Hill , Jason Culver

December 19, 2025

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Responsive and accommodating; typically have attentive customer service but this last visit did not receive the same level of service and responsiveness from the attendant More

by mabramo20
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Recommend Dealer
Yes

Other Employees Tagged: Jeremy Rodock

December 18, 2025

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TD is ok. The service and atmosphere has decline over the last couple of years. Two hours for an oil change, when I was early for the appointment is disappoi More

by pgbeyazit
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Recommend Dealer
No

Other Employees Tagged: Mindy Hill

December 15, 2025

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Toyota Direct does the work I requested and does not try to insist on extra repairs that are not necessary. More

by RonKrigbaum
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Recommend Dealer
Yes

Other Employees Tagged: Maggie Arnold

December 12, 2025

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Isatou was wonderfully helpful and very professional . She went above and beyond to make sure I was well taken care of. She even recommended that I buy wipers because mine were worn out. Wait time was ex More

by mariatoutrawally01
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Recommend Dealer
Yes

December 09, 2025

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They always treat me like family. They are the best dealer in town. Simply the best. More

by jjrodock
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 30, 2025

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Employee Rating

Isatou Jahateh is an amazing professional service representative Behalf of Toyota direct she always made high quality service. I would like to say Thank you Toyota Direct for your great service. More

by henockakelil
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Recommend Dealer
Yes

Other Employees Tagged: Maggie Arnold, Chris Grossman

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