Jasmine Ingram | Page 2

Very difficult to work with. I purchased through the dealership all of the extended warranty’s and maintenance packages and still am told “sorry it doesn’t cover it” and have to I purchased through the dealership all of the extended warranty’s and maintenance packages and still am told “sorry it doesn’t cover it” and have to fight to get what I purchased covered. I even had a service rep hang up on me and I never raised my voice or used profanity. I almost stopped using this dealership and the only reason I still use them is Naycolle Wright (sales) I have purchased 8 cars from this dealership and still feel like I am always fighting to be given fair treatment. More

by DLW1396 Verified Customer Verified Customer

Print

Very poor no communication between technician and Owner your cookies and coffee are a shortfall of any employee to say hello or good morning. had the car for six days and never found out what was wrong! your cookies and coffee are a shortfall of any employee to say hello or good morning. had the car for six days and never found out what was wrong! More

by p.digrigoli Verified Customer Verified Customer

Print

⭐️⭐️⭐️⭐️⭐️ Amazing Service Beyond Expectations! I recently had maintenance done on my Mini Cooper at BMW of Sarasota, and I can’t say enough about the outstanding experience. They not only offer I recently had maintenance done on my Mini Cooper at BMW of Sarasota, and I can’t say enough about the outstanding experience. They not only offered me a great price on multiple repairs but went above and beyond in every way. They made sure I had a loaner car while mine was being worked on, and when I got a flat tire in the loaner, they took care of it right away, hassle-free! Emilio, Jasmine and Ken were incredible throughout the whole process. They kept me informed every step of the way and made me feel valued as a customer. It was truly service beyond what I'm used to. Thanks to them, I’ll be a loyal, returning customer. Highly recommend BMW of Sarasota for anyone who wants exceptional service and peace of mind with their vehicle! More

by AMELIA.MCG813 Verified Customer Verified Customer

Print

!! NOTHING BUT THE BEST !! Fast service , great staff and very knowledgeable about the cars and service . very prompt and responsive to questions. car was serviced and beautifully washed on time as prom and very knowledgeable about the cars and service . very prompt and responsive to questions. car was serviced and beautifully washed on time as promised. The support from this team is spectacular, i would buy or service my BMW anywhere else!! great people !! #1! More

by ERNESTO34 Verified Customer Verified Customer

Print

Good place to work for they really take care of u I’m really happy to do business for u I’m really happy to do business for u More

by chefreynoso2011 Verified Customer Verified Customer

Print

Naycole and Tammy were wonderful. A pleasure to meet and work with them. I want to thank them for their kindness and knowledge. . A pleasure to meet and work with them. I want to thank them for their kindness and knowledge. . More

by MMORELLI0 Verified Customer Verified Customer

Print

Quoted price increased by $4000 (not tax). Very unethical. I feel cheated. I will always tell people to not do business with BMW of Sarasota. Shame on you. Very unethical. I feel cheated. I will always tell people to not do business with BMW of Sarasota. Shame on you. More

by jtcarsten Verified Customer Verified Customer

Print

Appreciate the service and timely response. Sercice advisor also made sure I was comp'd a free wash. Sercice advisor also made sure I was comp'd a free wash. More

by allenyoung941 Verified Customer Verified Customer

Print

Maria was great she keep me informed about everything that was going on with my truck. I really do appreciate her. that was going on with my truck. I really do appreciate her. More

by MORELLIMARC.A Verified Customer Verified Customer

Print

BMW NORTH of Sarasota, Has one of the best service hubs I've ever seen. Friendly, Caring, and always make me feel welcome. hubs I've ever seen. Friendly, Caring, and always make me feel welcome. More

by TOUCHOFGRACE40 Verified Customer Verified Customer

Print