Jason Saephanh | Page 3
Express Maintenance Advisor
Maita Toyota of Sacramento
2500 Auburn Blvd
Sacramento, CA 95821
Specialties & Trainings
TOYOTA EXPRESS ADVISOR
286 Reviews
Write a Review286 Reviews of Jason Saephanh
March 10, 2023
My service representative Jason was very knowledgeable, I appreciated his help, he was very patient in explaining what was completed on my previous maintenance appointment, and what would be completed at t I appreciated his help, he was very patient in explaining what was completed on my previous maintenance appointment, and what would be completed at the current maintenance appointment. Would be happy to work with him again. More
February 22, 2023
I think that maita Toyota is a good dealership, but I also think that as a customer a call back of when your car is ready for pick up could be better in calling back the customer. also think that as a customer a call back of when your car is ready for pick up could be better in calling back the customer. More
January 17, 2023
Service has deteriorated since COVID. It once was excellent!!! Uber is unsatisfactory to satisfactory the one time I used it. Your service is adequate. I have been coming to Maita sin It once was excellent!!! Uber is unsatisfactory to satisfactory the one time I used it. Your service is adequate. I have been coming to Maita since 1996. More
January 09, 2023
My 4Runner has 17500 and the 4Hi, 4LO, 2H shifter knob was rattling so it should be covered under the 25k warranty. The techs said it had looked like the cap on the knob had been pried and glued. I have was rattling so it should be covered under the 25k warranty. The techs said it had looked like the cap on the knob had been pried and glued. I have only taken my car to Maita for service other than my original purchase from Downtown Toyota in Oakland (Maita did not have this trim in the color I wanted when I purchased). They had my car for half the day and wanted to charge $105 for a part that was $60. The knob just screws on and off the shifter and should be, at most, a 5 min job. I will take my car elsewhere for service. More
January 03, 2023
The review is based on service. . I had an appointment @8:45am.. I purchased a product from your company based on the recommendation from the service person a couple months ago.. I s . I had an appointment @8:45am.. I purchased a product from your company based on the recommendation from the service person a couple months ago.. I spent more than $400 on a maintenance package.. the windshield wiper I purchased based on the recommendation from your service people.. they installed a DEFECTIVE WINDSHIELD WIPER .. it’s the rainy season currently.. they replaced it free .. but they made me wait an hour for it to be installed.. anyone with experience knows it DOES NOT TAKE an hour to install ONE windshield wiper.. More
December 26, 2022
Great service and the asean employees are very helpful and honest. Satisfied with the service. and honest. Satisfied with the service. More
Other Employees Tagged: Mike Latham, Junko Case, Lee Reloza, Val Valadez, Dwayne Reyes, Angel Cruz