Javier Juarez

New vehicle was not working correctly. Started with a dead battery and continued into a failed AC condenser coil. They're making it right and sent me home in a brand new loaner vehicle, bu Started with a dead battery and continued into a failed AC condenser coil. They're making it right and sent me home in a brand new loaner vehicle, but it took two weeks in their shop on the repairs and then they noticed they damaged the door and had to send it to a body shop for more repairs. I am still driving a car that isn't mine for an undisclosed amount of time until mine is finished and delivered to me. I'm not knocking the dealership, but this has been one thing after another and is still not resolved. I haven't even been allowed to drive the car yet and I'm less than two weeks from having to make my first payment on it. More

by xrisetovotesirx Verified Customer Verified Customer

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New vehicle was not working correctly. Started with a dead battery and continued into a failed AC condenser coil. They're making it right and sent me home in a brand new loaner vehicle, bu Started with a dead battery and continued into a failed AC condenser coil. They're making it right and sent me home in a brand new loaner vehicle, but it took two weeks in their shop on the repairs and then they noticed they damaged the door and had to send it to a body shop for more repairs. I am still driving a car that isn't mine for an undisclosed amount of time until mine is finished and delivered to me. I'm not knocking the dealership, but this has been one thing after another and is still not resolved. I haven't even been allowed to drive the car yet and I'm less than two weeks from having to make my first payment on it. More

by xrisetovotesirx Verified Customer Verified Customer

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He was kind, informative, stayed in touch about my truck! Conveyed mechanics thoughts and finds Conveyed mechanics thoughts and finds More

by JEFFREITZ59 Verified Customer Verified Customer

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Great and excellent customer service when taking any of my GM vehicles from Chris and Dario at Cadillac, Javier in the Chevy side, Bob in parts and the rest of the Mark Christopher team that make service a my GM vehicles from Chris and Dario at Cadillac, Javier in the Chevy side, Bob in parts and the rest of the Mark Christopher team that make service and repair trips as painless as possible including Danielle in the loaner department. More

by JRodela06 Verified Customer Verified Customer

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Generally quick and professional, this time we sat there with an appointment for 3 hours for an oil change. It seemed like they forgot about us. with an appointment for 3 hours for an oil change. It seemed like they forgot about us. More

by CCROWE511 Verified Customer Verified Customer

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Very professional personal, good service good service good service good service good service good service good service good service good service good service More

by joseserrano1624 Verified Customer Verified Customer

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Staff was polite and facility was clean and spacious. I had a long wait for an oil change even though I had an appointment. I had a long wait for an oil change even though I had an appointment. More

by Doogie.ta Verified Customer Verified Customer

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Javier lied to me sober and over again when I really needed to know if my vehicle would’ve ready on time for Thanksgiving. needed to know if my vehicle would’ve ready on time for Thanksgiving. More

by cheeks12345 Verified Customer Verified Customer

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This service center has always been top-notch to me. The staff is wonderful and always take care of our vehicles quickly and perform the tasks well. The staff is wonderful and always take care of our vehicles quickly and perform the tasks well. More

by Millard Harris Verified Customer Verified Customer

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Great and fast service. All very helpful and professional Amazon 1st time experience all my questions where answered by Javier will continue going for my services All very helpful and professional Amazon 1st time experience all my questions where answered by Javier will continue going for my services More

by Maria Verified Customer Verified Customer

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