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Javier Juarez
Javier Juarez at Mark Christopher Auto Center

Javier Juarez

Service Advisor

Mark Christopher Auto Center

2131 E Convention Center Way
Ontario, CA 91764

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4.7
38 Reviews
4.7

38 Reviews

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38 Reviews of Javier Juarez

September 22, 2025

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Employee Rating

Great customer service and fast on resolving all issues on the vehicle. I would definitely recommend GM. More

by edwardolopez99
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dino Picanzo, Nobu Damon, Jackie Klosky, Juan Fletes

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September 19, 2025

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Helpful, quick service, clean waiting area , helped make a future appointment with a different vehicle More

by YECATS3232
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Service Communication
Recommend Dealer
Yes
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Sep 19, 2025

Mark Christopher Auto Center responded

Thank you for your wonderful review! We’re thrilled to hear that you had a positive experience at Mark Christopher Auto Center. It’s great to know you found our service helpful and our waiting area clean. We look forward to assisting you with your future appointment for your different vehicle. Come see us again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 18, 2025

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It’s frustrating that my car was there for multiple days and the issue was “fixed” but now a week later it’s back for service for the same problem. More

by Dfannin729
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Workmanship
Service Time
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Recommend Dealer
No
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Sep 18, 2025

Mark Christopher Auto Center responded

Thank you for sharing your experience. I understand your concerns about your vehicle returning to service for the same issue after multiple days in the shop. At Mark Christopher Auto Center, we aim to provide thorough and lasting repairs, and your feedback highlights how important consistent results are for our customers. Feel free to connect with me directly if you’d like to go over this further. Your concerns are taken seriously. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 16, 2025

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Everything was done in a the time frame promised, all went well. Nice and professional More

by michellebeans
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Recommend Dealer
Yes
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Sep 16, 2025

Mark Christopher Auto Center responded

Thank you for your positive review, Michelle! I am glad to hear that everything was completed within the promised time frame and that you found our team at Mark Christopher Auto Center to be nice and professional. We look forward to serving you again in the future. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 11, 2025

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Javier was really good with helping me with everything I needed. He was courteous and efficient. I was in and out right away. Thank you, Javier! More

by avanz001
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Recommend Dealer
Yes
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Sep 12, 2025

Mark Christopher Auto Center responded

Thank you for your wonderful review! I'm so happy to hear that Javier provided you with excellent service. At Mark Christopher Auto Center, we strive to make every visit efficient and pleasant. We appreciate your feedback and look forward to seeing you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 07, 2025

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I had some minor issues with the work done on the headliner but, after multiple attempts, I can’t get anybody to respond about fixing it. There are enough other service centers around that I’ll be ta More

by MMIZE721
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Recommend Dealer
No
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Sep 08, 2025

Mark Christopher Auto Center responded

Thank you for sharing your experience with us. I understand your frustration with the communication regarding the headliner work at Mark Christopher Auto Center. Your feedback is important, and I appreciate you bringing this to our attention. Please consider reaching out to me directly to discuss your concerns, as we are committed to maintaining our high standards. We hope to have the opportunity to serve you better in the future. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 04, 2025

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Went in and had my oil change and tire rotation done in under 2 hours definitely better and faster then most other dealers More

by VIRGINIOR115
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Cesar Luna, Juan Fletes

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Sep 04, 2025

Mark Christopher Auto Center responded

Thank you for your fantastic review! We're thrilled to hear that you had a quick and efficient experience with your oil change and tire rotation at Mark Christopher Auto Center. We always strive to provide top-notch service to our customers. We look forward to seeing you again for your next service! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 31, 2025

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My service was very professional and the service advisor made my visit very pleasant as always More

by rickywoodard06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dino Picanzo, Chelsea Jose, Dario Gomez, Jackie Klosky, Tony Lopez, Leslie Fuentes, Avo Injian, Cesar Luna, Joe Lopez

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Aug 31, 2025

Mark Christopher Auto Center responded

Thank you for your kind words, Ricky! I'm thrilled to hear that your experience at Mark Christopher Auto Center was professional and pleasant. Our team strives to provide the best service possible, and it’s great to know we succeeded. We look forward to seeing you again for your next visit! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 30, 2025

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Thanks for finally getting to the issue and resolving it still there is an issue that needs attention with the driver’s assistance More

by KPERRY153
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 30, 2025

Mark Christopher Auto Center responded

Thank you for your feedback. I appreciate you bringing your concerns to our attention regarding the driver's assistance issue. At Mark Christopher Auto Center, we strive to ensure all aspects of your experience are satisfactory. Please feel free to reach out to us directly so we can address this matter further. We look forward to assisting you! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 23, 2025

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Employee Rating

Expected my truck to be there for a few days but Javier took care of me and received my truck the next day. Thank you! More

by JMOLINAJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 23, 2025

Mark Christopher Auto Center responded

Thank you for your kind words! I'm glad to hear that Javier was able to assist you and get your truck back to you so quickly at Mark Christopher Auto Center. Your satisfaction is our priority, and we appreciate your feedback. We look forward to seeing you again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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