Jeff Rizzi | Page 2

This dealership is very clean and the staff that work there is very friendly. they had me in out in the time they told me. there is very friendly. they had me in out in the time they told me. More

by AQUILLAHARRIS Verified Customer Verified Customer

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They always forget to do something that is required to do. First time rotated the tires and didn't recalibrate the sensors in them. So know my front tire is low but it's the back that hadt the nail it wit do. First time rotated the tires and didn't recalibrate the sensors in them. So know my front tire is low but it's the back that hadt the nail it with the low pressure. Second time they changed oil and didn't reset oil life. And third thing schedule an appointment on the app list what we are brining it in for. So when we get there they tell us that they don't have time to do that work. So I need to come a different day. They should have given us a heads up for that knowing we are coming in for work. More

by SIMPLYHEATAIR Verified Customer Verified Customer

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I make an appointment everything and I still end up having to wait 5 hrs for an oil change. I scheduled one for 8:30am and that still didn't matter. I was told they don't go by appointments so why does having to wait 5 hrs for an oil change. I scheduled one for 8:30am and that still didn't matter. I was told they don't go by appointments so why does it allow me to do it on my cheve app.? More

by chrystal4183 Verified Customer Verified Customer

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The service for my vehicle was excellent! !! And especially the courtesy wash afterwards. Of course they'll ask you first. !! And especially the courtesy wash afterwards. Of course they'll ask you first. More

by tashama26 Verified Customer Verified Customer

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Great service, i received my vehicle with a quick turnaround. The service advisor was easy to communicate with. turnaround. The service advisor was easy to communicate with. More

by mtmi6939 Verified Customer Verified Customer

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Fantastic service and really professional and pleased with the staff on all there efforts and knowledge with the staff on all there efforts and knowledge More

by AABKARIAN Verified Customer Verified Customer

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Except for warranty issues, I will not be returning to this Cadillac dealership. I made an appointment and took my Escalade in for a routine maintenance service (oil change, lube, tire rotation). Despit this Cadillac dealership. I made an appointment and took my Escalade in for a routine maintenance service (oil change, lube, tire rotation). Despite having an appointment, I was told it would be 3 hours. They offered no shuttle service so I could return to my office nor to pay for any Uber. It turned out that they took over 4 hours to complete the service. When I inquired why it took so long, I was told they were short on mechanics. Had I known all of this beforehand, I would have made arrangements for a ride. Also, staff wasn't very friendly. I've purchased 3 high-end vehicles from this dealership and expected better service than that. Very dissappointed. More

by TDOMINICK0 Verified Customer Verified Customer

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The service department is great. Always pleasant. Easy to get appointments. Very friendly. On time. 5 of of 5! Always pleasant. Easy to get appointments. Very friendly. On time. 5 of of 5! More

by jeff@langloiscompany.com Verified Customer Verified Customer

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Went in for normal service. Car was done when promised. Washed and detailed. Looked brand new again. Service man, Rigo, was amazing. Won’t go anywhere else. Car was done when promised. Washed and detailed. Looked brand new again. Service man, Rigo, was amazing. Won’t go anywhere else. More

by KELZBENZ Verified Customer Verified Customer

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Jackie was amazing. i would definitely bring my car back for service. She was very professional and great communicator with what was wrong with my car. thanks again for i would definitely bring my car back for service. She was very professional and great communicator with what was wrong with my car. thanks again for the great service. More

by STORREZ Verified Customer Verified Customer

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