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Jennifer Perez
Jennifer Perez at Elder Ford of Tampa

Jennifer Perez

Service Advisor

Elder Ford of Tampa

9560 N Florida Ave
Tampa, FL 33612

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4.8
367 Reviews

Dealership Experience

5 yrs, 7 mos

Industry Experience

5 yrs, 2 mos

Languages Spoken

English English

4.8

367 Reviews

Write a Review

367 Reviews of Jennifer Perez

February 09, 2026

Dealership Rating
Employee Rating

Quick lane is the best. they do the job, have reaccommodation and do what is asked for quick in and out. if there is something that is bigger they can arrange with across th More

by Jamesclaycomb3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Johany Trespalacios, Daniel Alicea, Pete Mancini

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February 09, 2026

Dealership Rating
Employee Rating

Always gets me the answers I need and SUPER friendly! Jennifer is the best!! Amazing! More

by NICHOLENEWMAN31
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Perez

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January 31, 2026

Dealership Rating
Employee Rating

My family has purchased four vehicles from this dealership and had them maintained there also and all of the experiences have been awesome. More

by maxmiller1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Sills, Robo Rivera, Geoffrey Patterson, Cheyenne Lightfoot, Gino Benghazi , Eli

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Feb 04, 2026

Elder Ford of Tampa responded

Hello, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

January 25, 2026

Dealership Rating
Employee Rating

Jennifer and Giovanny are the best advisors at this dealership. If your car is damaged or has any issues, they always help and truly care about their customers. Highly recommended. More

by Jenniferpaolabernaltorres
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Johany Trespalacios

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Jan 26, 2026

Elder Ford of Tampa responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 16, 2026

Dealership Rating
Employee Rating

Sales and service great. Finance experience poor. Kyle Klous-5 Star. Two other finance folks, poor. More

by CHEFBABYJASON
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Perez

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Jan 18, 2026

Elder Ford of Tampa responded

Hi, we strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

January 09, 2026

Dealership Rating
Employee Rating

Daniel Arias was wonderful, he explained everything and got my car in an out before the scheduled time. He is an asset to this organization !! Great work Ford !!! More

by SONIA.ULLOA4240
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Johany Trespalacios, Daniel Alicea, Nicole Dobbs, Daniel Arias

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Jan 10, 2026

Elder Ford of Tampa responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

December 31, 2025

Dealership Rating
Employee Rating

Efficient and respectful of my time. Efficient and respectful of my time. Addressed issues, came up with a plan, and kept me updated. More

by dhunt8020
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Perez

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Jan 03, 2026

Elder Ford of Tampa responded

Hello, thank you for leaving such a great review and high star rating. If there is anything else we can do to assist you, please let us know! Take care!

December 29, 2025

Dealership Rating
Employee Rating

Very professional staff in both sales and service. Had a few kinks with finance but worked it out. More

by SILVERMANJASON1111
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ali Syed, Kyle Clos, Jenny Gonzalez Amilvia, Jacob Rojas

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Jan 01, 2026

Elder Ford of Tampa responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

November 20, 2025

Dealership Rating
Employee Rating

Everyone is always professional and friendly. I drive 45 minutes to this dealership because they are fantastic:) More

by VICTORIA.REALESTATEPRO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Johany Trespalacios, Nicole Dobbs, Andrew Gentile, Tyler Scott, Peter Nieves, James Decaro, Michael Tafur, Pete Mancini, Michael Loar

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Nov 22, 2025

Elder Ford of Tampa responded

Hi Victoria, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 11, 2025

Dealership Rating
Employee Rating

Always Great Service at Elder Ford professional, and timely please keep up the Great work. More

by ME2DELL
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Johany Trespalacios, Daniel Alicea

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Nov 14, 2025

Elder Ford of Tampa responded

Hi, thank you for leaving such a great review and high star rating. Thank you so much for choosing Elder Ford of Tampa as your first choice for service!

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