Jerry Mancini

very happy that sales person could fix minor problem that service department could not fix service department could not fix More

by TNR31 Verified Customer Verified Customer

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First the people are great also place is nice and clean. Has a good selection. Has a good selection. More

by rayabdulwali Verified Customer Verified Customer

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Jerry was awesome. Low pressure and is a great guy. We had a great experience with Jerry and BMW Westlake and would recommend. I had one minor issue and they jumped Low pressure and is a great guy. We had a great experience with Jerry and BMW Westlake and would recommend. I had one minor issue and they jumped on it. We love the car. Loved the BMW experience. More

by DSAN411 Verified Customer Verified Customer

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The service center is respectful and works to reduce stress in all interactions. I’ve been treated well by this department so far. stress in all interactions. I’ve been treated well by this department so far. More

by KRISTINMEYERS81 Verified Customer Verified Customer

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Good to deal with. Some negotiations required but that’s not surprising. Sales guy was very good! Some negotiations required but that’s not surprising. Sales guy was very good! More

by IRSHAD Verified Customer Verified Customer

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Jerry and all the staff of BMW of Westlake were fantastic. The whole process was a breeze! It was one of the best car buying experiences we have had. fantastic. The whole process was a breeze! It was one of the best car buying experiences we have had. More

by SMETZGER77 Verified Customer Verified Customer

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Jerry was amazingly patient and kind. A great guy for sure! You are blessed to have him. A great guy for sure! You are blessed to have him. More

by CAROLLISTONMEZZO Verified Customer Verified Customer

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Exceeded my expectations. I live in Texas and located the specific car I was looking for through a web search. My initial and subsequent communications were with Jerry Mancini I live in Texas and located the specific car I was looking for through a web search. My initial and subsequent communications were with Jerry Mancini both on the phone and through emails. The entire purchasing process was flawless. Jerry kept me updated daily. I flew out to the dealership and the car was all prepped and ready for me. I had such great personal service from everyone I came in contact with. Jerry, Mike in finance, Robert the New Car Manager and Dirk the Genius (he really is when it comes to BMW’s) that I wish I lived close to this dealership just to continue the great experience I had. For my next BMW I’m going to call on Westlake. It’s 1,500 miles from me but the people really make the difference and it’s worth the trip. Well maybe when it’s a little warmer. More

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The car wasn’t prepared to present… the outside cleanse was terrible…. Not sure I would go back to this dealership was terrible…. Not sure I would go back to this dealership More

by mokeehan Verified Customer Verified Customer

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I had an outstanding experience working with Jerry Mancini at the dealership. From the moment I walked in, he made the entire process seamless and quick. Jerry was incredibly knowledgeable, and patien Mancini at the dealership. From the moment I walked in, he made the entire process seamless and quick. Jerry was incredibly knowledgeable, and patient. The vehicle I purchased was in pristine condition, and I couldn’t be happier with my choice. The entire buying process was smooth and efficient, and I left feeling completely satisfied with my purchase. Highly recommend Jerry and the dealership for anyone in the market for a new car! More

by ETHAN.BAHL Verified Customer Verified Customer

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