Jessica Phillips
Jessica Phillips at Heiser Toyota
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Jessica Phillips | Page 2

General Manager

Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

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4.7
198 Reviews
4.7

198 Reviews

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198 Reviews of Jessica Phillips

December 29, 2023

Dealership Rating
Employee Rating

Seems like a good dealership. People are helpful. It takes longer to buy a vehicle than it should. More

by Boblawton14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jordan Christian

Dec 29, 2023

Heiser Toyota responded

We're sorry that you didn't have a 5-star experience, Bob. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

December 21, 2023

Dealership Rating
Employee Rating

I felt James and the sales manager did a great job coming back to the table with a great deal on our truck. More

by Toyota1968
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Hicks III, Kevin Garski , Aisha Fernando, Ben Jarvis

Dec 22, 2023

Heiser Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Heiser Toyota. Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

December 06, 2023

Dealership Rating
Employee Rating

Amanda Millonzi is the best car salesperson I have ever worked with. Her professionalism, straightforwardness, and communication through every step of the process was above and beyond. Amanda, you are AWES More

by hillk20
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jakub Kania , Amanda Millonzi

Dec 06, 2023

Heiser Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Amanda to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

December 04, 2023

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They were helpful friendly and efficient. I felt I was treated fairly and taken care of in a timely manner. More

by petetheshot
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 04, 2023

Heiser Toyota responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Heiser Toyota are glad to have you as a customer. Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

December 03, 2023

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Employee Rating

The transaction was quick and straightforward. The Tundra even with high miles was set up very well and was amazingly clean inside and out. Thanks to all the sales staff for a great experience. More

by RJF1966
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 04, 2023

Heiser Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

December 01, 2023

Dealership Rating
Employee Rating

Jordan was great as we worked through the purchasing process. We would recommend working with the team at Heiser as we plan to for our future car needs. More

by Mke_sjel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jakub Kania, Jordan Christian

Dec 01, 2023

Heiser Toyota responded

Thanks for your feedback on your recent visit to Heiser Toyota. It's great to hear that Jordan was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you enjoy your new vehicle! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

November 30, 2023

Dealership Rating
Employee Rating

Car available and ready. Overall good experience. Contract paperwork not provided in timely manner. All questions addressed. More

by sb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Roger Droukas, Chad Covert , Shardai Rody-Santiago

Dec 01, 2023

Heiser Toyota responded

Thank you so much for choosing Heiser Toyota! Congrats on your new purchase, and let us know if we can be of any more assistance! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

November 29, 2023

Dealership Rating
Employee Rating

I worked with James Hicks to order my new car and was very pleased with working with him. The dealership is very nice and all the people working there are very nice also, very happy with the new Corolla More

by mjw9er9er
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Nov 29, 2023

Heiser Toyota responded

We are very happy to hear that James provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

November 22, 2023

Dealership Rating
Employee Rating

Jordan was absolutely amazing. Not only was he patient with me and all of my questions but he also didn't try to push me into anything I didn't want. Respectful, professional, More

by geckobeig
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 24, 2023

Heiser Toyota responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Heiser Toyota! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

November 16, 2023

Dealership Rating
Employee Rating

Horrible service! Went in today to get a service done. I was in for less then 30 mins for which you guys failed to rotate my tires and probably didn’t even change my c More

by JC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Shahat Mohamed, Peter Miszewski

Nov 17, 2023

Heiser Toyota responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

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