Joe French
Joe French at Klaben Ford Lincoln

Joe French

Service Advisor

Klaben Ford Lincoln

1089 West Main Street
Kent, OH 44240

Contact Me
5.0
967 Reviews

I have been working at Klaben for 26 years. I have been Master Certified for over 14 years, and have been ranked in the Top 10 for the Pittsburgh Region for over 9 years. I enjoy giving customers the best possible service experience they can have and value the many lasting relationships that have developed over the years. 330-673-3139 ext 218

Dealership Experience

29 yrs, 8 mos

Industry Experience

29 yrs, 8 mos

Specialties & Trainings

Master Certified Service Advisor

5.0

967 Reviews

Write a Review

967 Reviews of Joe French

October 09, 2025

Dealership Rating
Employee Rating

The service at Klaben Ford is fantastic. They go above and beyond to make sure every customer is completely satisfied. I know when I drive into the service area, I'm going to have a wonderfu More

by MOON9777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 09, 2025

Dealership Rating
Employee Rating

Have been going to Klaben Ford for over 20 years. . Their service department is top notch and Joe French has always taken great care of me. More

by MOON9777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 08, 2025

Dealership Rating
Employee Rating

I did this survey twice already in the last five days thank you very much More

by mhoffa984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 08, 2025

Dealership Rating
Employee Rating

After checking with two different mechanics, I am glad I chose Klaben Ford because, even though the waiting list was long, they repaired my car's main problem at half the price I was given at the other car More

by Pedro Antonio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Bradford

October 08, 2025

Dealership Rating
Employee Rating

Joe was friendly, knowlegeable & efficient. I highly recommend this dealership & particularly Joe. As an aside, my son buys all his vehicles here. More

by drm-427
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mona Crooks, Rob Simon

October 06, 2025

Dealership Rating
Employee Rating

I brought a Nissan car to be repaired and spoke with Aiisea who had it checked out. It would take more than one day so she arranged for me to get a rental car. What a blessing that was since I live 40 More

by frenchpatricia196
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 06, 2025

Dealership Rating
Employee Rating

I have always dealt with Sarchione in Randolph. Since they were bought out by Ganley I will not go there again. Klaben came highly recommended by a friend of mine. More

by Rspicer4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gavin Fano

October 06, 2025

Dealership Rating
Employee Rating

Friendly ,convenient ,affordable and quick scheduling, knowledgeable staff and friendly environment with accommodations for customers More

by mhoffa984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 04, 2025

Dealership Rating
Employee Rating

Always a friendly encounter from your customer service representative! Always receive high quality maintenance and repair from the service technicians! More

by Dave80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 04, 2025

Dealership Rating
Employee Rating

Had an excellent experience! Bo took care of me and helped me get the car I wanted! Klaben never disappoints! More

by abattis8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Bowen, Bo Stewart

1
...

Dealership Inventory (220 Vehicles)

used 2023 Ford F-150 car, priced at $37,088
2023 Ford F-150
used
Antimatter Blue Metallic exterior
Automatic
Four-wheel Drive
used 2022 Honda CR-V car, priced at $28,088
2022 Honda CR-V
used
Lunar Silver Metallic exterior
CVT
All-wheel Drive
used 2022 Ford EcoSport car, priced at $18,888
2022 Ford EcoSport
used
Shadow Black exterior
Automatic
Four-wheel Drive
used 2018 Ford Focus car, priced at $13,888
2018 Ford Focus
used
Shadow Black exterior
Automatic
Front-wheel Drive
new 2025 Ford Mustang Mach-E car, priced at $60,505
2025 Ford Mustang Mach-E
new
Molten exterior
Automatic
All-wheel Drive
used 2022 Volkswagen Tiguan car, priced at $24,888
2022 Volkswagen Tiguan
used
Pure White exterior
Automatic
All-wheel Drive