I have been working at Klaben for 26 years. I have been Master Certified for over 14 years, and have been ranked in the Top 10 for the Pittsburgh Region for over 9 years. I enjoy giving customers the best possible service experience they can have and value the many lasting relationships that have developed over the years. 330-673-3139 ext 218
Read moreDealership Experience
30 yrs, 3 mos
Industry Experience
30 yrs, 3 mos
Specialties & Trainings
Master Certified Service Advisor
1,057 Reviews
Write a Review1057 Reviews of Joe French
June 26, 2021
People are what make a business a success. From top to bottom the best service department I have ever experienced. Will not be going anywhere else. bottom the best service department I have ever experienced. Will not be going anywhere else. More
Other Employees Tagged: Mike Brandvold, Mona Crooks, Kim Wolfram, Carl Bujorian, Tom Alcorn, Sean Bradford , Mario Palomba, Brandon Pritchett, Tyler Schultz
June 16, 2021
We have been Klaben customers for many years. Rich Klaben runs an excellent dealership and has the highest quality of professional employees working in the dealership. We have purchased many new vehicles fro runs an excellent dealership and has the highest quality of professional employees working in the dealership. We have purchased many new vehicles from Rich and will continue to do so in the future. We work with Dave Mott in Sales and Mike Brandvold in the Service Department and both are excellent. This is the first time we have had a reason to work with the Klaben Bodyshop and to work with Steve Workman. Steve is a very knowledgeable professional and an absolute pleasure to work with, just as we have found in all cases with all employees, at Klaben. Needless to say we will continue to be Klaben customers exclusively for all of our vehicle purchases and service needs. We highly recommend Klaben to all. More
Other Employees Tagged: Mike Brandvold, Mona Crooks, Richard Klaben, Tom Alcorn, Christine Klaben , Dave Mott, Steve Workman
May 20, 2021
Everyone at Klaben is always so wonderful! Anytime there is an issue they make sure to make it right! I enjoy working with the Klaben staff. Thank you for all you do! I appreciate you! is an issue they make sure to make it right! I enjoy working with the Klaben staff. Thank you for all you do! I appreciate you! More
Other Employees Tagged: Nick Johnson
May 08, 2021
Klaben Ford throughDave Mott’s excellent work h,as provided us with a 2031 Explorer. Sale, orientation and follow up have been great. Thanks Dave provided us with a 2031 Explorer. Sale, orientation and follow up have been great. Thanks Dave More
Other Employees Tagged: Jennifer Bowen
May 06, 2021
Great service , the best , I've always liked Klaben , there service department and dealership , they care about your car and your safety, and your concerns about your car/truck there service department and dealership , they care about your car and your safety, and your concerns about your car/truck More
Other Employees Tagged: Tim Sterling
April 30, 2021
Everyone was very friendly and helpful. The waiting area was clean and comfortable. Joe explained that the service should take two hours and they were finished in just under 90 minutes. It's a bit of a driv was clean and comfortable. Joe explained that the service should take two hours and they were finished in just under 90 minutes. It's a bit of a drive for me, but worth it. More
Other Employees Tagged: Mona Crooks
April 29, 2021
Joe and the rest of the service team do a top notch job from scheduling through entire service and payment process. They always make you aware of anything that needs work and what the options are. from scheduling through entire service and payment process. They always make you aware of anything that needs work and what the options are. More
April 22, 2021
Excellent Service. Joe French does a great job! Convenient scheduling and process. They always communicate what is going on and if there will be a delay. Always easy to get in at a convenient time. Convenient scheduling and process. They always communicate what is going on and if there will be a delay. Always easy to get in at a convenient time. More
April 17, 2021
Very professional & courteous. They greet you & get started right away on checking over your vehicle & begin processing your service needs. They keep you informed on the status of your vehicle & make s started right away on checking over your vehicle & begin processing your service needs. They keep you informed on the status of your vehicle & make special arrangements if your service can't be completed that day. More
Other Employees Tagged: Tom Alcorn , Louis Polos
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