John Beam | Page 2

John Beam was great to work with. Only negative thing about the process was waiting to see the Finance department to complete the transaction. Only negative thing about the process was waiting to see the Finance department to complete the transaction. More

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I have used BMW Store since 2005, they always go above and beyond with customer service, maintenance and the staff is always friendly, knowledgeable and make it a easy process. Thank you Lisa and beyond with customer service, maintenance and the staff is always friendly, knowledgeable and make it a easy process. Thank you Lisa More

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I purchased a pre-owned car remotely from California. There were a lot of ways this deal could have gone sideways but the team at The BMW Store kept everything on track. They are very professional and There were a lot of ways this deal could have gone sideways but the team at The BMW Store kept everything on track. They are very professional and delivered an exceptional purchase experience. Special recognition to John Beam for coordinating the process. More

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I enjoyed working with John Beam and the team there at BMW Place.. I drove from Nashville to buy the car. I was pleased with every part of the process from the test drive to the set up of the car to th BMW Place.. I drove from Nashville to buy the car. I was pleased with every part of the process from the test drive to the set up of the car to the finance department. All the employees I was privileged to work with had been there for 10-16 years which told me much about how they are cared for. Overall a great experience. Rich Smith More

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This is my third BMW and my third opportunity to work with Paul Kolleck. I met with Paul a few weeks ago, decided on the model, and just as he said the car was here ready to be delivered. Susan was v with Paul Kolleck. I met with Paul a few weeks ago, decided on the model, and just as he said the car was here ready to be delivered. Susan was very helpful explaining all the new features and helping me with my preferred settings. You have a great team there that makes the task of obtaining a car, often stressful, easy and comfortable. Since I am a converted BMW driver, I hope I will see and work with Paul and Susan when is time to upgrade in a couple of years. More

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Got what I wanted and they had it. The bmw place was clean and the staff was professional. The bmw place was clean and the staff was professional. More

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They listen they are courteous and the experience is hassle free. Overall the best car purchasing experience I have had. If your in the market to purchase a BMW see these people first. hassle free. Overall the best car purchasing experience I have had. If your in the market to purchase a BMW see these people first. More

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Service experience with the bmw store Cincinnati is always been excellent. Joe gettler was my service advisor he handled the service well. Like the way they do inspection and send it to customers with always been excellent. Joe gettler was my service advisor he handled the service well. Like the way they do inspection and send it to customers with a video link. Would surely recommend all my friends and family to buy there BMW from this store. Thanks Ak More

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Your entire staff was terrific. We ordered my car online with John Beam’s help. When we arrived to pick it up it was ready with a big red bow on top. Perfect & exactly what we ordered. Rick kept us updated with John Beam’s help. When we arrived to pick it up it was ready with a big red bow on top. Perfect & exactly what we ordered. Rick kept us updated on it’s making & arrival from Germany. The finance department was quick & easy. Lastly Susan Ward explained all the fabulous features. It is our second BMW purchase from The BMW Store of CN. I would highly recommend them to all. More

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We purchased two BMW’s this year working closely with John, Jemar, Susan and Amy. John was expert in explaining the models, features and year differences. John is incredibly responsive to phone calls John, Jemar, Susan and Amy. John was expert in explaining the models, features and year differences. John is incredibly responsive to phone calls, questions that inevitably arise when purchasing a car, and “low pressure” at decision time. We have full confidence and trust in John, and is a major reason why we chose The BMW Store. Post sale support from Jemar (Finance), Susan and Amy (BMW Geniuses) is excellent. Jemar does a great job at simplifying a tough process. Explanations to our many questions were very informative. Susan and Amy are truly genius in explaining different settings to enhance the overall driving experience. We learned a lot during the BMW Genius discussions! Many thanks to The BMW Store for a customer centric approach and awesome Driving Machines!! More

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