Dealership Experience
16 yrs, 3 mos
Industry Experience
24 yrs, 4 mos
94 Reviews
Write a Review94 Reviews of John Carbone
March 31, 2020
We have bought vehicles from Toyota of Louisville for several years. We also have used their service department consistently. I’d say we are loyal customers. Glen Harder is an excellent salesperson and J several years. We also have used their service department consistently. I’d say we are loyal customers. Glen Harder is an excellent salesperson and John Carbone is a wonderful mechanic. More
Other Employees Tagged: Scott Manning, Glen Harder, Dean Sexton, Ashley Duvall
August 31, 2019
Terrific Customer Service! Toyota on Dixie has been serving my family for over a decade now! Manager Rick Darrell and Representative par excellente, Glen Harder provide wonderf Toyota on Dixie has been serving my family for over a decade now! Manager Rick Darrell and Representative par excellente, Glen Harder provide wonderful service! They are both professional & trustworthy. I recommend them to anyone in search of a new vehicle! More
Other Employees Tagged: Rick Donnell, Glen Harder, Bob Garr
August 31, 2019
Hassle Free! Glen and Dean were great to work with! Knowledgeable and friendly and took the time to help me set up features on my new car! Glen and Dean were great to work with! Knowledgeable and friendly and took the time to help me set up features on my new car! More
Other Employees Tagged: Glen Harder, Dean Sexton
May 30, 2019
Glen is Awesome Glen Harder was my dealer and I worked with him from the very beginning of looking for a car. Even though I live in Fort Wayne I will only come back t Glen Harder was my dealer and I worked with him from the very beginning of looking for a car. Even though I live in Fort Wayne I will only come back to Glen. More
Other Employees Tagged: Glen Harder, Lisa Fouts
April 04, 2019
The only place we will buy! Glen Harder at Toyota of Louisville is the most trustworthy, solid salesman in the city. We just bought our 5th car from him and TofL. Always a great Glen Harder at Toyota of Louisville is the most trustworthy, solid salesman in the city. We just bought our 5th car from him and TofL. Always a great experience. Staff is excellent from bottom to top. We've always gotten what we are looking for and been treated with respect and integrity. We've sent all our friends to Glen and will continue to do so in the future. In addition John Carbone has always taken care of our service needs and we plan for him to take care of our new Rav4 as well. More
Other Employees Tagged: Glen Harder
March 27, 2019
The ONLY Toyota to go to in Louisville, KY If it wasn't for the service department, specifically, John Carbone, I wouldn't continue driving 35 minutes one way. The staff anticipates my family n If it wasn't for the service department, specifically, John Carbone, I wouldn't continue driving 35 minutes one way. The staff anticipates my family needs and doesn't use high-pressure service nor sales. I managed to drive the same Sienna for nine years up to 348K miles. The common sense approach and understanding what I need as a mother of three, specifically not nickel and diming me with repairs and service, John always helped me prioritize what absolutely was necessary or can wait. As I turned in my 348K Sienna, Glen also anticipated my needs, because this mom really wanted an SUV, but the Highlander just wasn't going to fit the bill and he knew that. He lined up the vehicle for me, I didn't even have to look. Rick worked with my budget, ,especially taking in to consideration I've referred customers and will have three new drivers in the course of the next six years. No games, no pressure at Toyota of Louisville. If it wasn't for the service team, I wouldn't be a returning customer for vehicle maintenance. If it wasn't for the sales team, I'd be purchasing elsewhere. More
Other Employees Tagged: Rick Donnell, Glen Harder
January 12, 2019
Another Excellent buying experience We bought our first Toyota last year with Glen Harder and it was a such a smooth process that we knew exactly who to see this time. Unfortunately our We bought our first Toyota last year with Glen Harder and it was a such a smooth process that we knew exactly who to see this time. Unfortunately our family was faced with the decision to replace the Toyota we had just bought with Glen due to a car accident that totaled the vehicle. We contacted Glen and he was able to find the exact vehicle we had and get us another one on the lot immediately. The second process was just as smooth if not better than the first one considering we did not expect to be doing this again so soon. Glen and the staff at Toyota are tremendous and we will be back in the future for sure. More
Other Employees Tagged: Glen Harder, Bob Garr
December 27, 2018
Excellent! Above and beyond! I recently purchased a vehicle from Glen Harder, as I have been doing for over 2 decades now! He always goes above and beyond in meeting my needs a I recently purchased a vehicle from Glen Harder, as I have been doing for over 2 decades now! He always goes above and beyond in meeting my needs and expectations, and I completely rely on his honesty, knowledge and integrity. Glen is a fantastic salesman and also a genuinely kind and great person. I will definitely remain a repeat customer as I won't use anyone else. I highly recommend Glen and Toyota of Louisville! More
Other Employees Tagged: Glen Harder
December 26, 2018
Glen goes above and beyond Glen is an excellent salesman who genuinely cares about customers and their needs. As a repeat customer over the past 20 years, Glen has always steere Glen is an excellent salesman who genuinely cares about customers and their needs. As a repeat customer over the past 20 years, Glen has always steered me in the right direction, and helped me to find exactly what I need without trying to upsell me. Glen has many repeat customers, who like me, have become like family. He's always reachable, honest, knowledgeable, and hard-working. I no longer live in Kentucky, but still travel to Louisville when it's time to upgrade, because I won't buy from anyone else. More
Other Employees Tagged: Glen Harder
November 26, 2018
Great experience Glen Harder is not only a great salesman, but he is a great person. He made us feel comfortable and confident that we were making the right choice in Glen Harder is not only a great salesman, but he is a great person. He made us feel comfortable and confident that we were making the right choice in buying our Rav4. This is our second Rav4 my family has purchased in two years and we are very happy. We highly recommend Glen and Toyota of Louisville. More
Other Employees Tagged: Glen Harder