John Cordell
John Cordell at BMW of Westlake

John Cordell | Page 32

Service Director

BMW of Westlake

24690 Sperry Drive
Westlake, OH 44145

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4.8
360 Reviews
4.8

360 Reviews

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360 Reviews of John Cordell

August 26, 2020

Dealership Rating
Employee Rating

Phenomenal service, makes the customer feel like a king. Christian is extremely professional, honest, and truly cares about you as a customer, as if he is servicing his own family member. More

by TSYED1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christian Gufreda

Aug 26, 2020

BMW of Westlake responded

Hello, Thanks for sharing your thoughts about your experience working with Christian here at BMW of Westlake. We appreciate your business and hope to see you again soon!

July 08, 2020

Dealership Rating
Employee Rating

I bought a CPO 2019 X3. This is the 7th BMW my wife and I have owned. I will never buy another brand moving forward. This is the 4th or 5th we have bought from Westlake. John has always been patient as I am More

by Matt
Recommend Dealer
Yes

Other Employees Tagged: John Caruso, Mike Niedzwiecki

Jul 08, 2020

BMW of Westlake responded

Thank you for choosing BMW of Westlake, your feedback and rating mean a lot to us. We're glad that John was able to assist you with the purchase of your X3, and we hope to see you again!

May 20, 2020

Dealership Rating
Employee Rating

Very professional, very clean helped me get into what I wanted. Nezar Faraj was great help with me went over everything I needed to know about the car. I would definitely recommend bmw of westlake. This is More

by HEMDEE412
Recommend Dealer
Yes
May 21, 2020

BMW of Westlake responded

It's great to hear that Nez and the team were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing BMW of Westlake!

May 07, 2020

Dealership Rating

Valet Service That was a great experience. A driver came to my house in a loaner car and took my car in for Service then brought it back. Amazing. Easy service ever More

by The Faulkners
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brittaney Quick, Jeff Hughes , Christian Gufreda, Nate Lieb, Jim Strunk, Cassie Thadeus, Carl Whelpley

May 07, 2020

BMW of Westlake responded

Hi Faulkners, Thank you for choosing BMW of Westlake, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

May 06, 2020

Dealership Rating
Employee Rating

Excellence Personified My wife and I just had our first experience buying a BMW and the Westlake crew (especially Jerry Mancini) was amazing! From promptly responding to ou More

by JTsilimos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jerry Mancini, Mike Niedzwiecki

May 06, 2020

BMW of Westlake responded

Thank you for your business and for this review. We're happy to hear that Jerry was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 01, 2020

Dealership Rating
Employee Rating

Always great service. We appreciate that the staff is always helpful and professional. Keep up the great work and we look forward to seeing you next time. More

by MoonBMW.
Recommend Dealer
Yes

Other Employees Tagged: Carl Whelpley

Mar 26, 2021

BMW of Westlake responded

Moonbmw., we're glad you had such a wonderful experience with us!

March 14, 2020

Dealership Rating
Employee Rating

I feel that I am now a valued member of the BMW of Westlake family. My recent car buying transaction was so simple, returned my old car keys for the new one! Jimmy Laumer treated me with care and resp More

by ER
Recommend Dealer
Yes

Other Employees Tagged: Jimmy Laumer , Jim Strunk

December 31, 2019

Dealership Rating
Employee Rating

Great lease experience I took my current lease vehicle in for service on 12/27 and I spoke with Nez about ending my lease early while I waited for the service to be complete More

by timgingerich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Niedzwiecki, Brittaney Quick, Nez Faraj , Fred Palmer, Jim Strunk

November 06, 2019

Dealership Rating
Employee Rating

Excellent Buying Experience Excellent service across the board. Knowledgeable, prompt and friendly staff. Nez made the buying process painless and seamless. Would recommend an More

by P.j.cald
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 14, 2019

Dealership Rating
Employee Rating

Service for new M4 Tom in parts and the whole service staff got a lot of things in for me on very short notice and have been incredibly accommodating. More

by Radiohead79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Tunnell , Christian Gufreda, Cassie Thadeus

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