360 Reviews
Write a Review360 Reviews of John Cordell
August 26, 2020
Phenomenal service, makes the customer feel like a king. Christian is extremely professional, honest, and truly cares about you as a customer, as if he is servicing his own family member. Christian is extremely professional, honest, and truly cares about you as a customer, as if he is servicing his own family member. More
Other Employees Tagged: Christian Gufreda
July 08, 2020
I bought a CPO 2019 X3. This is the 7th BMW my wife and I have owned. I will never buy another brand moving forward. This is the 4th or 5th we have bought from Westlake. John has always been patient as I am have owned. I will never buy another brand moving forward. This is the 4th or 5th we have bought from Westlake. John has always been patient as I am usually all over the place and never have really sure which model I want to buy. The dealership is clean and they are taking this covid scare seriously. The tech gurus are fantastic. Service dept is good too. More
Other Employees Tagged: John Caruso, Mike Niedzwiecki
May 20, 2020
Very professional, very clean helped me get into what I wanted. Nezar Faraj was great help with me went over everything I needed to know about the car. I would definitely recommend bmw of westlake. This is wanted. Nezar Faraj was great help with me went over everything I needed to know about the car. I would definitely recommend bmw of westlake. This is my 3rd car from them. More
Other Employees Tagged: Robert Strecker, Adam Moon, Mike Niedzwiecki, Brittaney Quick, Jared Jeschelnig, Nez Faraj , Steve David, Fred Palmer, Jim Strunk
May 07, 2020
Valet Service That was a great experience. A driver came to my house in a loaner car and took my car in for Service then brought it back. Amazing. Easy service ever That was a great experience. A driver came to my house in a loaner car and took my car in for Service then brought it back. Amazing. Easy service ever. Thanks More
Other Employees Tagged: Brittaney Quick, Jeff Hughes , Christian Gufreda, Nate Lieb, Jim Strunk, Cassie Thadeus, Carl Whelpley
May 06, 2020
Excellence Personified My wife and I just had our first experience buying a BMW and the Westlake crew (especially Jerry Mancini) was amazing! From promptly responding to ou My wife and I just had our first experience buying a BMW and the Westlake crew (especially Jerry Mancini) was amazing! From promptly responding to our online query, to taking the time to walk us through the vehicle profile and purchase options, Jerry and Westlake BMW made us feel comfortable and valued from start to finish. Thanks so much for making this such an easy vehicle purchase!!! More
Other Employees Tagged: Jerry Mancini, Mike Niedzwiecki
April 01, 2020
Always great service. We appreciate that the staff is always helpful and professional. Keep up the great work and we look forward to seeing you next time. always helpful and professional. Keep up the great work and we look forward to seeing you next time. More
Other Employees Tagged: Carl Whelpley
March 14, 2020
I feel that I am now a valued member of the BMW of Westlake family. My recent car buying transaction was so simple, returned my old car keys for the new one! Jimmy Laumer treated me with care and resp Westlake family. My recent car buying transaction was so simple, returned my old car keys for the new one! Jimmy Laumer treated me with care and respect. He was patient and understanding. I could not have asked for anyone better! Thank you. More
Other Employees Tagged: Jimmy Laumer , Jim Strunk
December 31, 2019
Great lease experience I took my current lease vehicle in for service on 12/27 and I spoke with Nez about ending my lease early while I waited for the service to be complete I took my current lease vehicle in for service on 12/27 and I spoke with Nez about ending my lease early while I waited for the service to be completed. Nez and the team found me a new lease vehicle during that time and I was able to pick up it up on 12/30. 5 star service all the way around! More
Other Employees Tagged: Mike Niedzwiecki, Brittaney Quick, Nez Faraj , Fred Palmer, Jim Strunk
November 06, 2019
Excellent Buying Experience Excellent service across the board. Knowledgeable, prompt and friendly staff. Nez made the buying process painless and seamless. Would recommend an Excellent service across the board. Knowledgeable, prompt and friendly staff. Nez made the buying process painless and seamless. Would recommend any of the staff to anyone looking for, servicing, or repairing a BMW. More
Other Employees Tagged: Tom Tunnell, Robert Strecker, Adam Moon, Dirk Steffen, Mike Niedzwiecki, Brittaney Quick, Nez Faraj , Brent McKenzie, Fred Palmer
October 14, 2019
Service for new M4 Tom in parts and the whole service staff got a lot of things in for me on very short notice and have been incredibly accommodating. Tom in parts and the whole service staff got a lot of things in for me on very short notice and have been incredibly accommodating. More
Other Employees Tagged: Tom Tunnell , Christian Gufreda, Cassie Thadeus

