John Cordell
John Cordell at BMW of Westlake

John Cordell | Page 5

Service Director

BMW of Westlake

24690 Sperry Drive
Westlake, OH 44145

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4.8
358 Reviews
4.8

358 Reviews

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358 Reviews of John Cordell

September 25, 2025

Dealership Rating
Employee Rating

All Issues Resolved and I am Very Pleased with the results. Kevin and John are respectful and understanding!! More

by NICKSTALDER
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin C Wagner

Sep 28, 2025

BMW of Westlake responded

Nick, we really appreciate your feedback!

September 20, 2025

Dealership Rating
Employee Rating

The whole group is very helpful and attentive any time I go there. The sales people are there to assist but are not overbearing and give you space More

by KVMJAME
Service Price Transparency
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Recommend Dealer
Yes
Sep 23, 2025

BMW of Westlake responded

Please let us know if there is anything else we can do for you; we are more than happy to help!

September 15, 2025

Dealership Rating
Employee Rating

Absolute trash. All the way up the leadership board. They will find any way possible to avoid honoring your warranty. The only way to solve the problem is to AVOID T More

by Chad Gerzeny
Service Price Transparency
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Service Time
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Recommend Dealer
No

September 06, 2025

Dealership Rating
Employee Rating

BMW Westlake are very easy to deal with and give great service and always respectful More

by ASNOWDEN0
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brittaney Quick, Cory McConville, Mathew Povroznik , Andrew Shaw

Sep 12, 2025

BMW of Westlake responded

Please don't hesitate to reach out if there's anything additional we can do for you.

September 02, 2025

Dealership Rating
Employee Rating

Whenever my car needs service, I know that all of the service staff will do everything they can to get the work done quickly and at a reasonable cost. More

by borysepakush
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brittaney Quick, Cory McConville, Mathew Povroznik , Andrew Shaw

September 02, 2025

Dealership Rating
Employee Rating

The team was extremely helpful with my issue and made it a seamless experience for me. Top notch service and extremely professional More

by mike.mottola
Service Price Transparency
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Recommend Dealer
Yes

August 29, 2025

Dealership Rating
Employee Rating

It’s really a pleasure to take my car to BMW! So organized and efficient in their service! More

by regome33
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Brittaney Quick, Cory McConville, Mathew Povroznik , Andrew Shaw

Sep 04, 2025

BMW of Westlake responded

If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 25, 2025

Dealership Rating
Employee Rating

Service was great. Running well and looks brand new. Great detail work. Matt and Kevin were extremely helpful, professional, and kind. More

by X1ROCKS
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Mathew Povroznik , Kevin

August 06, 2025

Dealership Rating
Employee Rating

The service was efficient and courteous. My BMW Is now running very well. It is always a pleasure to deal with Cory. I only wish the diagnostic charge were not so high, since it was recom More

by WHANSEN1
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cory McConville

Aug 07, 2025

BMW of Westlake responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

August 05, 2025

Dealership Rating
Employee Rating

Never have car returned when promised. Do not offer loaner vehicle as agreed upon when purchased More

by MURRAYEMAYNARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Cory McConville

Aug 07, 2025

BMW of Westlake responded

Thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one.

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