John Pitts
John Pitts at Subaru of Jacksonville

John Pitts

Love Encore Delivery Specialist

Subaru of Jacksonville

1717 St. Johns Bluff Road
Jacksonville, FL 32246

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5.0
351 Reviews

John has been with Subaru of Jacksonville since May of 2017. John's is known for his outstanding customer service and willingness to always help. When he isn't working, he enjoys spending time with his wife and daughter, painting, and volunteering.

Dealership Experience

8 yrs, 6 mos

Industry Experience

28 yrs, 6 mos

Languages Spoken

English English

5.0

351 Reviews

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351 Reviews of John Pitts

September 25, 2025

Dealership Rating
Employee Rating

After buying various cars over the past 50 years, I can honestly say that this is the most professional, informed, respectful, friendly, courteous dealership I have ever dealt with! AJ Miller and Jerry Jo More

by orvmar52
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Sep 25, 2025

Subaru of Jacksonville responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 25, 2025

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John is very knowledgeable and patient! He took the time to explain and make sure that we were comfortable with the controls and settings on our new car. He even took time to explain what t More

by art_lauzon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Ogden, Devin Fuchs

Sep 25, 2025

Subaru of Jacksonville responded

We're so happy to read about your experience with John and our team. Thank you for being part of our SOJAX family and congrats on your new Subaru!

September 23, 2025

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The service department does a great job overall, gives good estimates of how long a job should take, keeps you informed and gets it done right. The employees are personable and communicate well. More

by gjeilers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 24, 2025

Subaru of Jacksonville responded

Thanks for sharing your thoughts about your experience with Subaru of Jacksonville. We appreciate your business and hope to see you again soon!

September 06, 2025

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Employee Rating

It was a huge help to go through all the systems with a subject matter expert. Much appreciated. More

by KGlover
Purchase Time
Recommend Dealer
Yes
Sep 08, 2025

Subaru of Jacksonville responded

We are happy you enjoyed the delivery experience! There are a lot of systems and buttons, it definitely helps to learn about them. We appreciate you being part of our SOJAX family!

August 27, 2025

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After entering the dealership we met with Kimberly Schneid. We felt very comfortable talking to her. It seamed like we were talking to an old friend. She asked what type of vehicle we wanted to look a More

by Harnage50
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kimberly Schneid, AJ Miller , John Pitts

Aug 28, 2025

Subaru of Jacksonville responded

Congrats on your new Crosstrek Sport and welcome to our SOJAX family! We appreciate you giving us the opportunity to earn your business. We look forward to seeing you again!

August 27, 2025

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Employee Rating

Another fantastic experience from Subaru of Jacksonville. The experienced sales and finance staff were outstanding. More

by mack
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jerry Johnson, Ovidio Cirtina

Aug 28, 2025

Subaru of Jacksonville responded

Thank you for being part of our SOJAX family! We hope you're loving your new Subaru!

August 23, 2025

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Michael is an outstanding salesman. He listens carefully, he remembers, knowledgeable about his product, always polite, he follows through without needing to be asked, and is a nice per More

by jsolove
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Aug 25, 2025

Subaru of Jacksonville responded

We are so happy to read you enjoyed your experience with Michael! Thank you for being part of our SOJAX family!

August 16, 2025

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We came in today still in our test driving phase and left with the perfect car, largely due to the great experience Andrew, Mark, and everyone at the dealership provided us. Even folks not involved in our pr More

by andrewmarr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Ogden , Andrew Bowman

Aug 18, 2025

Subaru of Jacksonville responded

Thanks for the awesome review and for being part of our SOJAX family! We hope you're loving your new Subaru!

August 15, 2025

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Employee Rating

John was extremely helpful. Took the time to explain all functions of the car. A big plus having him explain and duplicate info when needed. Thank you John More

by Msgaglione
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 18, 2025

Subaru of Jacksonville responded

We're so glad you enjoyed your Love Encore Delivery with John! Please don't hesitate to give us a call if you need anything else.

August 10, 2025

Dealership Rating
Employee Rating

I was clear when I spoke with the GM, Daniel, that I was simply at the dealership to research the Subaru Forester Hybrid. I requested a sales consultant who didn't employ "high-pressure" sales tactics, as I More

by agutel
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: AJ Miller, Tony Signorile

Aug 11, 2025

Subaru of Jacksonville responded

We can't thank you enough for sharing your experience! We're so happy you enjoyed our team and you allowed us the opportunity to earn your business. Welcome to the Subaru and our SOJAX family. We are here for whatever you need!

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