John Redden
John Redden at BMW of Westlake

John Redden | Page 8

BMW Client Advisor

BMW of Westlake

24690 Sperry Dr
Westlake, OH 44145

Contact Me
5.0
144 Reviews

Dealership Experience

10 yrs, 4 mos

Industry Experience

46 yrs, 5 mos

5.0

144 Reviews

Write a Review

144 Reviews of John Redden

May 20, 2021

Dealership Rating
Employee Rating

Great service once again from John Redden. This is my third vehicle that I have leased with John, and his service will keep me coming back. More

by MJS
Recommend Dealer
Yes

Other Employees Tagged: Robert Strecker

May 20, 2021

BMW of Westlake responded

Thanks for the awesome review about John and BMW of Westlake!

May 05, 2021

Dealership Rating
Employee Rating

Great service from John. He was able to order my car and have it come in exactly when I wanted. Very professional throughout the process. More

by RSEVERA33
Recommend Dealer
Yes
May 06, 2021

BMW of Westlake responded

Thanks for the awesome review about John and BMW of Westlake!

April 25, 2021

Dealership Rating
Employee Rating

Just purchased a 2021 BMW 340i xdrive which I love. Dealt with John Redden and Dirk Steffen. Both were very professional and informative. Received a good deal on the car. This is the third BMW I have purchas More

by mribovich
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dirk Steffen

Apr 26, 2021

BMW of Westlake responded

Thanks for the fantastic review about John, Dirk and BMW of Westlake!

April 06, 2021

Dealership Rating
Employee Rating

My 1st BMW and I am in love! BMW Westlake made my purchase such a smooth and quick process. Great customer service and price. Thank you :) More

by becavv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Niedzwiecki, Ian Filo

Apr 06, 2021

BMW of Westlake responded

Thanks for the great review and welcome to the BMW family!

February 24, 2021

Dealership Rating

My car smells bad after the service. I don’t know if it’s the chemical coating that was installed - or something weird after the car was washed. If it’s the chemicals, I should have been informed that was a More

by LUKEEC
Recommend Dealer
No

Other Employees Tagged: Jared Jeschelnig

Feb 24, 2021

BMW of Westlake responded

Hello. Your Client Advisor here at BMW of Westlake left your voicemail. However, we understand your frustration. We can say that anytime you have the BMW Paint protection, Fabric Protection, Leather/Vinyl Protection and/or Exterior Protection there will be a smell from the BMW ALLSURFACE products used to protect your vehicle and that smell will typically dissipate within a few days. We apologize this wasn't communicated clearly at the time of purchase. Please call your Advisor back with more questions and concerns. Thanks.

February 18, 2021

Dealership Rating
Employee Rating

there wasn't any pressure to make any decision. our sales rep was very informative and knew the model well. we went there just to test drive the model we were after because the dealer that is just 15 min awa More

by jetmikus
Friendliness
Price
Recommend Dealer
Yes
Mar 26, 2021

BMW of Westlake responded

Jetmikus, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Westlake.

February 01, 2021

Dealership Rating
Employee Rating

One of my best car buying experiences ever. Feel like we received a great deal and John explained everything thouroghly and handled the entire transaction professionally. More

by dgg2610
Recommend Dealer
Yes

Other Employees Tagged: Mike Niedzwiecki

Mar 26, 2021

BMW of Westlake responded

Dgg2610, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Westlake.

January 31, 2021

Dealership Rating
Employee Rating

Clean and friendly welcome, solid communication from John Redden and I ended up with a good deal on buying my first used BWM 750 car. More

by devlinriley
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Niedzwiecki , Justin Niedzwiecki, Fred Palmer

Mar 26, 2021

BMW of Westlake responded

Devlinriley, thank you for your kind words and this wonderful review!

December 24, 2020

Dealership Rating
Employee Rating

They had the deal I was looking for but their customer service wasn’t the best. My wife and I felt as though we were looked down upon. I was promised a clean detailed car upon delivery but it was delivere More

by MIKEYCSCC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Fred Palmer

Jan 07, 2021

BMW of Westlake responded

Hello Mike, Thank you for your review. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. We were unable to release the car right away as arrangements at the time of purchase we still being made. We delivered the car to the Columbus area so you would not have to return to the dealership, driving to Columbus the car would not be as clean as it was when it left the dealership. Please feel free to reach out to management directly with further comments.

December 03, 2020

Dealership Rating
Employee Rating

It was a pleasure to work with such a knowledgeable and friendly team. John Redden answered all of our questions and worked diligently to locate the X3 I was interested in. Harry Walker did a great job wit More

by ljacobs412
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Harry Walker

Dec 03, 2020

BMW of Westlake responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that John and Harry met your expectations. Thank you again for choosing BMW of Westlake, we look forward to having you as one of our valued customers for many more years to come!

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