John Trehey | Page 5

Great Service. Nice people to do business with. Impressed with the dealership appearance and their flexibility to make sure the buying experience was stress free and organized with the dealership appearance and their flexibility to make sure the buying experience was stress free and organized More

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Sales and service are very helpful. Enjoyed working with both. Very courteous and responsive to to my needs. They worked with me to give me the best price for the car I was purchasing. both. Very courteous and responsive to to my needs. They worked with me to give me the best price for the car I was purchasing. More

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Good price, fast process. They had the car I wanted, and I was able to trade in my old car and take home the new car with ease. I was able to trade in my old car and take home the new car with ease. More

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I have purchased two cars from Currie Motors of Frankfort since we moved in and have used their Service Department since 1998. I have found the work at Currie Motors to be top notch and trust them to take ca since we moved in and have used their Service Department since 1998. I have found the work at Currie Motors to be top notch and trust them to take care of my cars. Recently I purchased a 2021 Mustang Mach E which is a BEV and I was somewhat concerned about service on the vehicle since it is all electric. I had to get a piece of software updated (it wasn't going to be OTA) and their technician uploaded the new software to take care of the problem I had. I don't have to worry since I know their mechanics are EV certified and my recent visit proved that. I want to give a shout out to Judy in service who has helped me the past 3 or 4 months purchase accessories for my Mach E using Rewards Points. Also to John Trehey who was my Service Advisor for my Mach E. John offered to take me home (which I did) and called me when the car was ready. I found the work was done in a timely manner and the new software took care of most of the problem the Phone As A Key program has. It also helped with the Bluetooth pairing of the phone. I can't honestly recommend their Sales Department but if you need your Ford worked on, Currie Motors of Frankfort Service Department is where you should go. Roberto Alfaro is top notch at overseeing the operation of the Service Department and always checks with the customer by e-mail when your car is serviced at Currie. Dr. Michael Barrows More

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The absolute WORST dealership I have EVER done business with! Our original salesman was new and young so we primarily dealt with managers...they are huge time wasters and then when it comes to servicing t with! Our original salesman was new and young so we primarily dealt with managers...they are huge time wasters and then when it comes to servicing the few MINOR issues before delivery, the service department wasted our time also. Purchased a dealer demo car "it has a recall so we can not deliver until recall is done" Ok, so we gave it 2 weeks for the part to come in and get installed. In the meantime, can you please change the oil (we purchased at 4500 miles so it's gonna be due soon) and can you please shampoo the seat with the spilled milk stain and repair the weather strip that's flopping by the back door, "Sure! We can do all of that for you while we are waiting for part for the recall" We were called that it was ready for pick up and that they did all the requests the salesman asked for... went to pick up car the next day and the only thing they did was the recall...it wasn't even washed and prepped for a normal car sale!! Made ANOTHER appointment to get the remaining items worked on (since they were promised as part of the sale) plus an addition service since the light above license plate was damaged from recall repair... went back for those things and they still could not complete due to now needing to order a part....part comes in, we make appointment and was told no more than 2 hours to repair so no need to get loaner car. I go in for the 2 hour repair and am told that it will take at least 4 hours to repair but we don't have any loaners to give you!!!! I am so done with this place at this point. 5 trips to dealer, 8+ hours total for sale and now can't get the service completed! I WILL NEVER do business with Currie again! More

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Service writers very rude and unprofessional Lack of communication between parts and service. Will have my car serviced at another Ford facility. One where they care for their customers. Service directo communication between parts and service. Will have my car serviced at another Ford facility. One where they care for their customers. Service director and parts mgr are professional but the service writers blew it. More

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Every time I go in for service, all of the employees are courteous and helpful. If you are going to have your service work done at a dealer, make it Currie Ford courteous and helpful. If you are going to have your service work done at a dealer, make it Currie Ford More

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John was really great to work with and very helpful considering the situation I was in with my car. I would highly recommend getting your vehicle serviced through him! considering the situation I was in with my car. I would highly recommend getting your vehicle serviced through him! More

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Best service I’ve ever gotten at any dealership, hands down. Everyone is very friendly and extremely helpful! They’ll take good care of you! down. Everyone is very friendly and extremely helpful! They’ll take good care of you! More

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Came in The Works. Fast friendly service . Greeted quickly. Service ordered quickly written up. Service was less than anticipated. Service technician remembered me by name . quickly. Service ordered quickly written up. Service was less than anticipated. Service technician remembered me by name . More

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