Joshua Fichter | Page 7

A Pleasant Experience I am a loyal Ford customer, and have been buying from a friend since 1973, however he passed away and I have been searching for someone that woul give I am a loyal Ford customer, and have been buying from a friend since 1973, however he passed away and I have been searching for someone that woul give me the Service I was accosted to. And boy .did I find it may Sam Pack 5 Star Ford with two very knowledgeable and competent sales people, Crystal Sanders and John Little. I gave John the information that I was looking for and he promptly took me to two vehicles that had the equipment that I was looking for. He took my information and searched the computer fo find any discounts that I was eligible for. Crystal had been in a meeting and when she arrived she started working on getting the truck I was interested in ready for me to take it home.Both members of the team were very efficient and caring in making buying a new F150 XLT a pleasant experience. I will definitely tell my friends to go to 5Star Ford when they are wanting to buy a new vehicle and ask for Crystal Sanders and John Little. More

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Quick, easy and best pricing This dealership has an extremely large selection of vehicles, informative salespersons and finance department. David H. spent a good amount of time e This dealership has an extremely large selection of vehicles, informative salespersons and finance department. David H. spent a good amount of time explaining their process and also showing me how to work everything in the truck I purchased. Tut was both funny and forthcoming during completion of the paperwork, taking great pains to show me everything he was doing on the computer and how the numbers crunched. Next time I need another Ford, I'll definitely be back. More

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Great Sales Staff This Purchase was our second from Rick Dike and 5 Star Ford. The staff made it a very easy and quick transaction for us. Rick was exceptional at kno This Purchase was our second from Rick Dike and 5 Star Ford. The staff made it a very easy and quick transaction for us. Rick was exceptional at knowing what we were looking for and helping us find it. Absolutely no high pressure which is why we love 5 Star Ford. Service dept, and finance person Mr Tut Edwards was wonderful. And Mr Lee Clanton spent so much time showing us how to operate everything on the truck before we left. Everyone is so friendly and helpful. The General manager Joshua Fichter even stopped by to meet us and make sure we were being taken care of. Very impressive. My wife and I are from Tyler Texas and you all are the reason we passed several Ford Dealerships and drove 2 hours to purchase our truck. We both say Thank you. We will be back. More

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Great new car buying experience Let me start off by saying that Joshua Fichter has to be the most involved General Manager I've ever seen. The way he takes care of his customers and Let me start off by saying that Joshua Fichter has to be the most involved General Manager I've ever seen. The way he takes care of his customers and employees displays true leadership and caring. Joshua went out of his way to make our experience the best we've ever had. David Hardick was hands down the best salesman we've ever had. David took the time to understand what we wanted and worked very hard to make sure we were happy. We will always use David in the future and will refer as many friends and family to him as we can. We have purchased many new Ford vehicles from all over the country. 5 Star Ford was absolutely the best dealership that we've worked with. No matter where we live, we will always come back to this dealership to make our purchases. 5 star Ford is now a member of our family. More

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Great purchasing experience We have been Ford customers for years. After moving to the DFW area a few years ago, we had trouble finding that friendly, family dealer that we were We have been Ford customers for years. After moving to the DFW area a few years ago, we had trouble finding that friendly, family dealer that we were looking for. We found the perfect fit for us at 5 Star ford on 3/17/18. We were greeted immediately by Hector Cojulun. We explained to Hector what we were looking for, and he patiently walked us through our decision process, including two test drives. We felt comfortable and relaxed to make our decision at our pace. After deciding on our new vehicle, we were professionally led through the finance options until we settled on one. We spent several hours with Hector, which was perfect. It allowed us to make informed decisions with no pressure. We were introduced to several people at 5 star who are instrumental in the after purchase experience. Everyone there was very gracious, polite, and welcoming. We can honestly say that we have found the dealership that we have been looking for during our seven years in the Metroplex. Thank you 5 Star Ford for making our latest vehicle experience a pleasant experience! More

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Straight forward business and an amazing experience! As first time buyers, we went to many dealerships to check out our options. Each dealership gave us the feeling that they were trying to take advantag As first time buyers, we went to many dealerships to check out our options. Each dealership gave us the feeling that they were trying to take advantage of our naivety. When we went to Five Star Ford, they were very honest and straight forward with us. They explained things in terms we understood and got us a great deal without the run-around. We truly felt like we were a part of their family and they cared that we got a good deal on a car we loved. We left feeling confident and excited. We will definitely be taking my business back to them! More

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Very good truck buying experience I recieved the the red carpet treatment from the make ready man who was in the lot ask if he could help me I ask for Joshua or. Rick he lead me to Ric I recieved the the red carpet treatment from the make ready man who was in the lot ask if he could help me I ask for Joshua or. Rick he lead me to Ricks office I had spoke to RICK on ph earlier he had several Clients and set up with Lee Clanton he checked inventory found what I requested did road test Made deal I was happy with went to F&I where Joe did the paperwork in less than two hours I was out the door window tint bed lined trailer brake controls installed picked up next morning Happy,Happy,Happy thanks Joshua RICK Lee Joe Christan Jimmy best car buying experience I ever had More

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Great car buying experience Five Star helped us get a new vehicle that was exactly what we wanted at a great price. The sales process was easy and they walked us through every s Five Star helped us get a new vehicle that was exactly what we wanted at a great price. The sales process was easy and they walked us through every step. We've worked with other Ford dealerships and the experience at Five Star was far superior. They are the only Ford dealer I would ever consider in the future. More

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Five Star Ford is THE place to buy a car! The entire staff at Five Star Ford is absolutely the best! I and my family have purchased cars here for over 15 years, and Alfred El-Darazi has sold u The entire staff at Five Star Ford is absolutely the best! I and my family have purchased cars here for over 15 years, and Alfred El-Darazi has sold us approximately 7 cars! I walk in and tell him what want and he says "What color and what paymenr?" I loved meeting Joe Vasquez in Finance too. They make you feel special and always welcome. Wouldn't deal anywhere else. More

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Great experience at Five Star Ford in North Richland Hills! I've leased my last 3 vehicles from Five Star Ford and have always had a great experience. They make it very easy and painless to turn in my previous I've leased my last 3 vehicles from Five Star Ford and have always had a great experience. They make it very easy and painless to turn in my previous vehicles. The staff is very professional, friendly, never pushy and spends a lot of time making sure I find the right vehicle to fit my needs. I will always go back to Five Star Ford for all my future vehicles! More

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