
Juan Fletes
Service Advisor
Mark Christopher Auto Center
2131 E Convention Center Way
Ontario, CA 91764
18 Reviews
Write a Review18 Reviews of Juan Fletes
June 01, 2025
Very professional I would recommend them to everyone I know, I especially love th f car know, I especially love th f car More
Other Employees Tagged: Nobu Damon, Dario Gomez, Leslie Fuentes, Julie Escobar
May 31, 2025
Very fast and efficient. Never pushy always extremely considerate. Would highly recommend them to friends. Never pushy always extremely considerate. Would highly recommend them to friends. More
Other Employees Tagged: Chelsea Jose, Nobu Damon, Dario Gomez, Jackie Klosky, Leslie Fuentes, Avo Injian, Javier Juarez, Julie Escobar
May 08, 2025
Great service, solved problem and will be there next time. Love cadillac and the dealer service time. Love cadillac and the dealer service More
Other Employees Tagged: Nobu Damon, Dario Gomez, Leslie Fuentes, Julie Escobar
April 28, 2025
Juan is awesome. Always is. The service is frustrating. I came in for a screen issue. After the repair, a different screen issue showed up. Fought it back. After tha Always is. The service is frustrating. I came in for a screen issue. After the repair, a different screen issue showed up. Fought it back. After that repair, daily I get a message about some installation failed. On top of that, there is a constant clicking in my dash, sounds like it is behind the screen. More
April 24, 2025
Always going out of the way to help us. On point with explaining things and keeping us updated On point with explaining things and keeping us updated More
Other Employees Tagged: Jeff Rizzi
April 14, 2025
Greeted instantly on arrival. Friendly and courteous all the way through. Prompt call and response Friendly and courteous all the way through. Prompt call and response More
Other Employees Tagged: Chelsea Jose, Nobu Damon, Dario Gomez, Jackie Klosky, Leslie Fuentes, Avo Injian, Javier Juarez, Julie Escobar, Joe Lopez
April 13, 2025
The first rep was excellent. Friendly, fast, and helpful. However, he wasn't able to fix the issue so he sent my car to the back and said Juan Fletes would take care of it. Extre Friendly, fast, and helpful. However, he wasn't able to fix the issue so he sent my car to the back and said Juan Fletes would take care of it. Extremely underwhelming experience from Juan Fletes. I saw my car sitting behind the building in the lot for hours until I finally went inside to find who Juan was and ask about the progress. He said it just finished and that we would need to order a part. He said the part would arrive the next day and he would call me. The next day was 3 days ago and still no call. More
Other Employees Tagged: Eric Nosser
April 08, 2025
Chelsea let me know exactly what was wrong with the vehicle and she handled it awesomely with the things that needed to be done to it vehicle vehicle and she handled it awesomely with the things that needed to be done to it vehicle More
Other Employees Tagged: Chelsea Jose, Nobu Damon, Dario Gomez, Jackie Klosky, Leslie Fuentes, Avo Injian, Javier Juarez, Julie Escobar, Joe Lopez