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Juan Fletes
Juan Fletes
Service Advisor
Mark Christopher Auto Center
2131 E Convention Center Way
Ontario, CA 91764
32 Reviews
32 Reviews
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32 Reviews of Juan Fletes
August 31, 2025
The service line was very long no advisor were avaliable to assist me. I was told that my AIR FILRER AND CABIN FILTER were good and did not need replacing. So i checked the air filter was at 19% i checked b to assist me. I was told that my AIR FILRER AND CABIN FILTER were good and did not need replacing. So i checked the air filter was at 19% i checked both filter ans rhey were dirty. I was very disappointed this is the second time i was not happy with the service i received. I will not return to this dealer for any kind of service. More
by armyof132@yahoo.com
Verified Customer
August 30, 2025
Juan was very knowledgeable to what needed to be done to fix my trucks issue. I was in a hurry and he made sure to expedite my service. He was also very friendly I had to no issues putting trust in his reco fix my trucks issue. I was in a hurry and he made sure to expedite my service. He was also very friendly I had to no issues putting trust in his recommendation More
by ALFONSOEGR
August 22, 2025
Javier was friendly and answered my questions. He did exactly as he said he would. Process with him was smooth He did exactly as he said he would. Process with him was smooth More
by FIVEUNGERGIRLS
Other Employees Tagged: Dino Picanzo, Nobu Damon, Dario Gomez, Leslie Fuentes, Javier Juarez, Julie Escobar
August 01, 2025
I am extremely disappointed that I’ve had to bring my truck in three separate times for the same radio issue. I was informed that the radio had been replaced with a brand-new unit, yet the problem has pe truck in three separate times for the same radio issue. I was informed that the radio had been replaced with a brand-new unit, yet the problem has persisted. I just picked up the vehicle last week, and the issue has already started again today. This is a brand-new 2025 model, and it should not be experiencing any problems of this nature. I would appreciate a prompt resolution to this matter. More
by 94angelica.flores
Other Employees Tagged: Nobu Damon, Dario Gomez, Jackie Klosky, Tony Lopez, Leslie Fuentes, Avo Injian, Javier Juarez, Julie Escobar, Joe Lopez
July 25, 2025
Dino Picanzo was very helpful and professional with assisting with an issue with my vehicle. When brought to his attention, he took the time to listen to my issue, set up a time to do a test drive, and assisting with an issue with my vehicle. When brought to his attention, he took the time to listen to my issue, set up a time to do a test drive, and went out of his way to assist with getting maintenance completed on my vehicle. I am very appreciative with the service received and look forward to making Mark Christopher my primary service provider going forward. More
by miss_ladyp25
Other Employees Tagged: Dino Picanzo
July 24, 2025
Always a great experience never a bad time one of the reasons I come here reasons I come here More
by PCACCATINO
Other Employees Tagged: Chelsea Jose, Dario Gomez, Jackie Klosky, Tony Lopez, Avo Injian, Javier Juarez, Cesar Luna, Joe Lopez
July 17, 2025
The tech looked over my new used car to make sure it was in decent condition in decent condition More
by PCACCATINO
Other Employees Tagged: Jeff Rizzi, Dino Picanzo, Jackie Klosky, Tony Lopez, Avo Injian, Cesar Luna
June 29, 2025
She was professional and caring They all are. Welcome aboard Chelsea. Stay Genuine and True Welcome aboard Chelsea. Stay Genuine and True More
by RICOSFEET
Other Employees Tagged: Chelsea Jose, Nobu Damon, Dario Gomez, Javier Juarez, Cesar Luna
