Justin Cottone

Convenience. Technician explains thing that must be done and things that can be done and its up to me to accept or decline. Technician explains thing that must be done and things that can be done and its up to me to accept or decline. More

by radrey75 Verified Customer Verified Customer

Report | Print

Good, but wait was around 3 hrs and no follow up why so long await long await More

by IAMPEG2013 Verified Customer Verified Customer

Report | Print

Good People , Fast service , and “Providing great customer service is the most natural activity in the world. It’s fun to help others because it feels good.” — Kevin Stirtz customer service is the most natural activity in the world. It’s fun to help others because it feels good.” — Kevin Stirtz More

by huberthuff Verified Customer Verified Customer

Report | Print

sounded like justin was interested in actually looking at my tundra concerns, when he called to say he thinks its a common issue with the transmition. i asked him to drive it to make sure he was seeing my is my tundra concerns, when he called to say he thinks its a common issue with the transmition. i asked him to drive it to make sure he was seeing my issue. i left tundra for 2 weeks, he called and said it was ready he could do nothing. i came and picked up truck and when i got home the invoice shows he drove it a total of 7 miles! did it even leave the lot? i drove 2 trucks 74 miles 1 way for service twice and i don't think i was served very well at all. this truck never had an issue untill it had 3000 miles on it. i've been complaining since then. i probably spent 75 dollars in gas to come there for nothing ! no not happy chris hamlin More

by chriss.carb.shop Verified Customer Verified Customer

Report | Print

Made me feel very comfortable and was a pleasure to talk to and was very helpful to and was very helpful More

by bfsheetmetal425 Verified Customer Verified Customer

Report | Print

Quick efficient and hopefully just a precursor of my experiences with Toyota direct service!! Thank you for being so quick and efficient. And humorous, you made me laugh while I was there. experiences with Toyota direct service!! Thank you for being so quick and efficient. And humorous, you made me laugh while I was there. More

by ahoule7 Verified Customer Verified Customer

Report | Print

Justin was great. Very polite and helpful as was everyone who helped me. I would definitely recommend Toyota Direct to others. Thank you! Very polite and helpful as was everyone who helped me. I would definitely recommend Toyota Direct to others. Thank you! More

by rboydwbts Verified Customer Verified Customer

Report | Print

Great friendly knowledgeable service! Always a great experience! Thank you! Too many words required for this review though. That is ridiculous! Always a great experience! Thank you! Too many words required for this review though. That is ridiculous! More

by bimwili29 Verified Customer Verified Customer

Report | Print

I have always had a positive experience with Toyota Direct for probably 20 years and when it comes to cars and repairs I would not go anywhere else. We have bought several Siennas from Toyota Direct, Direct for probably 20 years and when it comes to cars and repairs I would not go anywhere else. We have bought several Siennas from Toyota Direct, our son a Tacoma and our grandson a Camary all from Perry Shing. Justin has taken care of our repair needs with fantastic knowledge and kindness. Toyota Direct is the BEST!! More

by jr7381 Verified Customer Verified Customer

Report | Print

I appreciated that TD took care of what I came in for (a recall repair) and didn't try to sell me other unnecessary services. Thanks! recall repair) and didn't try to sell me other unnecessary services. Thanks! More

by mikesz53 Verified Customer Verified Customer

Report | Print