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Kathy Hensley
20 Reviews
Kathy was born in Augusta and went to High School at Augusta Prep. She graduated from Agnes Scott with a BA in Psychology. During College, she worked as Customer Service Manager and New Car Delivery Manager for a Dealership in Decatur, GA. After college, she worked as a Salesperson for a Car Dealership in Atlanta, then worked Managing Apartment Communities until she began a family. She moved back to Augusta to be close to family and started back with the family business in August of 2010. She has worked as a Customer Service Agent in Service, Business Development Manager, and Website Development and Marketing since coming back in to the Business.
Read moreDealership Experience
15 yrs, 9 mos
Industry Experience
25 yrs, 9 mos
20 Reviews of Kathy Hensley
February 15, 2019
Southern service at it's finest Went in to have two keys cut and two keyfobs programmed, friendly courtious service with a fair price. Have every intention of going back. They have s Went in to have two keys cut and two keyfobs programmed, friendly courtious service with a fair price. Have every intention of going back. They have some other items I've ordered from Earl in parts that are just what I wanted for my Yukon slt 4+4 More
by Jesusis number 1
Verified CustomerOther Employees Tagged: Frank Ward, Brad Gillespie, Katie Stewart Schafer
January 22, 2019
Great people and quality work Always the best people to deal with. Friendly and attentive to all our needs. Always willing to help. Thanks so very much and keep up the good work. Always the best people to deal with. Friendly and attentive to all our needs. Always willing to help. Thanks so very much and keep up the good work. More
by HeatherW
Other Employees Tagged: Al Kemp, Wade Hooker
January 19, 2019
Great Experience with some Really Nice People I had a Great experience shopping and buying my new 2019 Canyon. Gene was wonderful to work with. The entire process was Great! I will make an eff I had a Great experience shopping and buying my new 2019 Canyon. Gene was wonderful to work with. The entire process was Great! I will make an effort to send future clients to Master's. More
by Kenneth,1958
Other Employees Tagged: Eddie Overby, Gene Baxley, Keith Stone , Jeff in finance
January 03, 2019
Easy and Painless! Dealership & personnel were so easy to work with. I was in a crunch and had made a deposit on another vehicle at a different dealership and needed ans Dealership & personnel were so easy to work with. I was in a crunch and had made a deposit on another vehicle at a different dealership and needed answers quick. They responded quickly and I was able to get the truck of my dreams instead of just “settling” on the other truck! More
by J.Simpson
Other Employees Tagged: Wade Hooker, Mary PIleggi, Keith Stone
December 31, 2018
Friendly. Dependable. Professional. When your car is at Master they keep you informed as to its progress. They give you an accurate estimate of the cost and when the parts will be in an When your car is at Master they keep you informed as to its progress. They give you an accurate estimate of the cost and when the parts will be in and when your car will be returned to you. The folks at Master keep track of your parts that have a lifetime warranty. Master’s prices are competitive and their workmanship is very professional. More
by Adman
Other Employees Tagged: Will Schafer, Frank Ward, Nicole Rowell, David Truitt, Phillip Towns
December 15, 2018
Great Sales team at Master Buick GMC Augusta, GA! Purchased two 2019 GMC Terrain vehicles from this dealership. It was a pleasure to do business with this sales team. Sue Oertle, new car consultant is Purchased two 2019 GMC Terrain vehicles from this dealership. It was a pleasure to do business with this sales team. Sue Oertle, new car consultant is to be commended for her outstanding customer service, knowledge of the vehicles and expertise. I am completely satisfied and will definitely recommend this dealership to all my family, friends and followers for future vehicle purchases. The service department is an excellent place to take your vehicle for service. More
by Retailtherapist
Other Employees Tagged: Eddie Overby, Sue Oertle, Charles Williams, Bernard Hughes , Aaron, Nate and Tim in car detail department.
November 12, 2018
Excellent Service Department I appreciate the time that the service department takes to thoroughly make the proper diagnoses, explain their recommendations and then follow-up thei I appreciate the time that the service department takes to thoroughly make the proper diagnoses, explain their recommendations and then follow-up their work to be sure that they have completed the job properly and efficiently. I have always taken my GMC to the dealership to be serviced, but since moving to the Augusta area I have had exceptional experiences with the local GMC service department. I don't know much about servicing cars and don't have family locally to give their input, but Mr. David treated my car not only like it was his, but more importantly like it was his daughter's car. I will continue bringing my car back here for any service or maintenance because I know I will be safe in my vehicle on the road and I know I will get an honest evaluation. Thank you for being my new "home" GMC dealership! More
by mdefoor
Other Employees Tagged: David Truitt, William Fanning
October 30, 2018
Great service! Very nice I all respects. Listen to your questions and problems. If problem not solved will work with you in future to resolve the matter. Very nice I all respects. Listen to your questions and problems. If problem not solved will work with you in future to resolve the matter. More
by Buick Enclave 2018
Other Employees Tagged: Bill Whitten, Charles Williams, Phillip Towns
October 23, 2018
Kathy and Bernard were Awesome! I ordered a AT4 Sierra from Bernard Hughes, the instant it came in, he contacted me, but actually before that Kathy Schafer Hensley contacted me as we I ordered a AT4 Sierra from Bernard Hughes, the instant it came in, he contacted me, but actually before that Kathy Schafer Hensley contacted me as well when Bernard was on vacation, and after I made the purchase, and bear in mind folks, these calls from Kathy were in the evening hours. I have never had this kind of experience anywhere accept at the GMC Dealership, then today Will Schafer emails me with a follow up. As a business owner myself, it says it about your company when these types of folks follow up. I would and have recommended them over and over and will continue to do so. Bernard also spent extra time with me today to show me the new accessories on the AT4 Sierra. Incredible service!! More
by CHRISL7
Other Employees Tagged: Will Schafer, Bernard Hughes, Keith Stone, Porsha Cox , Jeff McKee (Finance)
October 02, 2018
Great Service! Ms. Kathy and Mr. Charles Williams are great professionals and customer oriented service providers. Kathy's smiling and friendly personality can calm Ms. Kathy and Mr. Charles Williams are great professionals and customer oriented service providers. Kathy's smiling and friendly personality can calm down the most impatience, disagreeable and intolerant person anyone could ever dream of encountering - especially, on a very busy day of providing customer service. Both of them make a great team to serve others! Thanks, for the honor of experiencing such a great team at work - Master Buick! The Shuttle service is a blessing, as well! More
by UFAMTOBIE
Other Employees Tagged: Charles Williams , Mark Halupa
