Keith Mujica

Very pleasant experience! I love my Big Star family! They are amazing people. Everyday the same treatment. I love my Big Star family! They are amazing people. Everyday the same treatment. More

by JENNRYAN720 Verified Customer Verified Customer

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Had excellent experience with Mark Mauricio. He was very helpful moving things swiftly forward for my online purchase. Not only did he make it pretty easy, he also added at the end a little surp He was very helpful moving things swiftly forward for my online purchase. Not only did he make it pretty easy, he also added at the end a little surprise to the whole deal, free Cadillac Escalade “All weather mats”. He also helped successfully, to expedite the shipping. When I received the truck it was very clean and polished, just like a brand new truck. THANK YOU, MARK!!! THANK YOU, BIG STAR CADILLAC!!! More

by Arg36970 Verified Customer Verified Customer

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Superior customer service for online buyers. Couldn’t ask for a better dealership to buy from! They went out of their way to expedite the online sale and deliver the Escalade as soon as possi Couldn’t ask for a better dealership to buy from! They went out of their way to expedite the online sale and deliver the Escalade as soon as possible. Had the best experience with Mark selling me the car, he updated me every day with the status quo and even expedited the shipping for me. The car was in excellent condition and shiny like a 10 karat diamond at the time of delivery, Wish I would live closer and could use them for all services needed. I highly recommend Big Star Cadillac! More

by Arg36970 Verified Customer Verified Customer

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Cris was great. Like David, cris was able to get me out of a bad situation, upfront with my options, wasn’t pushy and moved this process quick! Like David, cris was able to get me out of a bad situation, upfront with my options, wasn’t pushy and moved this process quick! More

by christopher_patina Verified Customer Verified Customer

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Website deceptive Sales manipulate Financing dishonest Non responsiveness Vehicle Servicing takes hours even if they ask you to come in. Worst car buying experience ever and the GM doesn't e dishonest Non responsiveness Vehicle Servicing takes hours even if they ask you to come in. Worst car buying experience ever and the GM doesn't even care. More

by ryork-westbrook Verified Customer Verified Customer

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Very nice people but I 100% recommend Blanca she was AMAZING get with her for any of your car needs she really did everything in her power to get me my dream car!! AMAZING get with her for any of your car needs she really did everything in her power to get me my dream car!! More

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“Excellent service! !!!!! Blanca was the best!!!! An exciting and caring person all in one!!! She was a great, great, great person that made my buying experience smooth, !!!!! Blanca was the best!!!! An exciting and caring person all in one!!! She was a great, great, great person that made my buying experience smooth, fun, and completely stress-free. She truly went above and beyond to make sure I got exactly what I wanted and understood every step of the process. If you’re looking for someone who genuinely cares and makes you feel confident about your purchase, Blanca is the one to see! I can’t thank her enough for turning what can be a stressful process into such a positive and exciting experience.” More

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I’m so grateful to have worked with George. He was very informative and made the process of leasing a vehicle so smooth. He was very informative and made the process of leasing a vehicle so smooth. More

by monique_hillery Verified Customer Verified Customer

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Victor was a great Sales man and not pushy and had lots of patience with us. Albert was awesome also and took care of some things for us of patience with us. Albert was awesome also and took care of some things for us More

by SSHERBROOK80 Verified Customer Verified Customer

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Dealership (Finance) changed the terms of the auto loan without telling me. Never received any follow-up call except from the dealers receptionist asking if I’ve received a follow-up call from my sales pe without telling me. Never received any follow-up call except from the dealers receptionist asking if I’ve received a follow-up call from my sales person, Charles Jackson. Aside from the deal I thought I was getting, the vehicle is making a loud whining noise after having it only a few weeks. I just assumed I’m stuck with it now. More

by ftr316 Verified Customer Verified Customer

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