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Keith Mujica
226 Reviews
226 Reviews
Write a ReviewDealership Experience
7 yrs, 6 mos
Industry Experience
34 yrs, 5 mos
Languages Spoken
English
226 Reviews of Keith Mujica
October 28, 2025
I had never purchased a vehicle from another state, but found one that I wanted at Big Star. Cass worked with me, even answering my questions well after normal business hours, she took close-up pics of th found one that I wanted at Big Star. Cass worked with me, even answering my questions well after normal business hours, she took close-up pics of the areas that I wanted so that I felt perfectly safe buying a vehicle I had not seen. She worked with service to get a couple of minor issues resolved, and in short, was an absolute professional. I could not ask for better treatment. More
by craignelsonhl
Verified CustomerOther Employees Tagged: Casandra Gonzalez, Lee Velazquez
October 22, 2025
Mark was fantastic and very attentive throughout the entire process. Even after the sale has been completed he’s been extremely helpful as I needed some additional work done on the vehicle. entire process. Even after the sale has been completed he’s been extremely helpful as I needed some additional work done on the vehicle. More
by MWin
Other Employees Tagged: Mark Mauricio
October 22, 2025
The staff I dealt with were friendly and professional with an emphasis on customer service. That is a rare commodity these days and much appreciated. Our thanks to David, Angela, and Damy. with an emphasis on customer service. That is a rare commodity these days and much appreciated. Our thanks to David, Angela, and Damy. More
by tbird1492
Other Employees Tagged: Angela Davis, David Bukrinsky
October 17, 2025
Excellent customer service with exceptional attention to detail for the customer. They make you feel like family! detail for the customer. They make you feel like family! More
by emilianwhite
Other Employees Tagged: Amie Gulli, Lisa Velasco, Iriam Diaz, Denise Beyner-Stanley, Kevin Sonnier, Bobby Miller, Nina Diaz, Mike Pierce , Chris Premont
October 16, 2025
George Castillo was very responsive and easy to work with. The team took great care of me as I drove from Michigan to complete my vehicle purchase. with. The team took great care of me as I drove from Michigan to complete my vehicle purchase. More
by Bobby Jefferson
Other Employees Tagged: Kelly Wilson, George Castillo
October 05, 2025
Very pleasant experience! I love my Big Star family! They are amazing people. Everyday the same treatment. I love my Big Star family! They are amazing people. Everyday the same treatment. More
by JENNRYAN720
Other Employees Tagged: Kevin Sonnier, Casie Shores, Jason Ramsland, Vennie Trevino, Lee Velazquez, Daniel Wood, Mike Pierce
September 30, 2025
Had excellent experience with Mark Mauricio. He was very helpful moving things swiftly forward for my online purchase. Not only did he make it pretty easy, he also added at the end a little surp He was very helpful moving things swiftly forward for my online purchase. Not only did he make it pretty easy, he also added at the end a little surprise to the whole deal, free Cadillac Escalade “All weather mats”. He also helped successfully, to expedite the shipping. When I received the truck it was very clean and polished, just like a brand new truck. THANK YOU, MARK!!! THANK YOU, BIG STAR CADILLAC!!! More
by Arg36970
Other Employees Tagged: Mark Mauricio
September 29, 2025
Superior customer service for online buyers. Couldn’t ask for a better dealership to buy from! They went out of their way to expedite the online sale and deliver the Escalade as soon as possi Couldn’t ask for a better dealership to buy from! They went out of their way to expedite the online sale and deliver the Escalade as soon as possible. Had the best experience with Mark selling me the car, he updated me every day with the status quo and even expedited the shipping for me. The car was in excellent condition and shiny like a 10 karat diamond at the time of delivery, Wish I would live closer and could use them for all services needed. I highly recommend Big Star Cadillac! More
by Arg36970
Other Employees Tagged: Mark Mauricio, Kevin Sonnier
September 28, 2025
Cris was great. Like David, cris was able to get me out of a bad situation, upfront with my options, wasn’t pushy and moved this process quick! Like David, cris was able to get me out of a bad situation, upfront with my options, wasn’t pushy and moved this process quick! More
by christopher_patina
Other Employees Tagged: Ruben Cauton, Cristian Mascorro, David Bukrinsky , Devon, I believe her name was who assisted with getting me set up in the car before leaving.
September 25, 2025
Website deceptive Sales manipulate Financing dishonest Non responsiveness Vehicle Servicing takes hours even if they ask you to come in. Worst car buying experience ever and the GM doesn't e dishonest Non responsiveness Vehicle Servicing takes hours even if they ask you to come in. Worst car buying experience ever and the GM doesn't even care. More
by ryork-westbrook
Other Employees Tagged: Kevin Sonnier, Ainsley Roark, Jason Ramsland, Mike Pierce
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