Kelly Cavanagh
Kelly Cavanagh at BMW of Westlake

Kelly Cavanagh | Page 4

BMW Client Advisor

BMW of Westlake

24690 Sperry Dr
Westlake, OH 44145

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5.0
201 Reviews
5.0

201 Reviews

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201 Reviews of Kelly Cavanagh

September 23, 2025

Dealership Rating
Employee Rating

Very professional. 2nd car I bought from Kelly. I drove from Detroit because Kelly was so great with my first purchase! More

by brett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 28, 2025

BMW of Westlake responded

Brett, we are so pleased you enjoyed your visit to BMW of Westlake!

September 14, 2025

Dealership Rating
Employee Rating

Always a great experience with Brittany at BMW of Westlake. We have 2 BMW’s and trust this dealership to take care of both of them. More

by FPALMERJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 16, 2025

BMW of Westlake responded

Fred, we are so happy to read such a great review about BMW of Westlake!

September 02, 2025

Dealership Rating
Employee Rating

The team was extremely helpful with my issue and made it a seamless experience for me. Top notch service and extremely professional More

by mike.mottola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 17, 2025

Dealership Rating
Employee Rating

Kelly was great to work with. Timely response to all questions. True professional on all levels. More

by frankscialdone
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 19, 2025

BMW of Westlake responded

Frank, thank you for your kind review; we are happy to pass along your comments to Kelly.

August 01, 2025

Dealership Rating
Employee Rating

I was repeatedly promised my car was done by Kevin only to have to follow up and ask what happened. He was full of reasons and excuses but I had to complain to get answers and management didn’t call even a More

by STACEYJOJOHNSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Kevin

Aug 02, 2025

BMW of Westlake responded

Stacey, we regret to hear that you had this experience with us.

July 27, 2025

Dealership Rating
Employee Rating

Very positive experience. Responsive to inquiry about the car and very easy to negotiate final sale More

by JAMES.M.ISAACS89
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jared Jeschelnig

Jul 28, 2025

BMW of Westlake responded

Hi Jame, thank you for taking the time to leave a review for us at BMW of Westlake. We're happy we could meet your expectations!

July 20, 2025

Dealership Rating
Employee Rating

First the people are great also place is nice and clean. Has a good selection. More

by rayabdulwali
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 22, 2025

BMW of Westlake responded

Thank you so much for the positive review!

July 18, 2025

Dealership Rating
Employee Rating

Best dealership experience from start to finish I've ever had. Quick decision making and discussion 100% will return. More

by TYWMAINS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jared Jeschelnig

Jul 20, 2025

BMW of Westlake responded

Thank you for taking the time to leave a review for us at BMW of Westlake. We're happy we could meet your expectations!

July 14, 2025

Dealership Rating
Employee Rating

They Were Excellent In All Respects/-Delivered on their promises/Offered to go the extra mile More

by Bill
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 16, 2025

BMW of Westlake responded

Hi Bill, thank you for taking the time to leave a review for us at BMW of Westlake. We're happy we could meet your expectations!

July 08, 2025

Dealership Rating
Employee Rating

Kevin in service did an excellent job explaining my repair issues and made sure I had transportation/loaner vehicle. More

by frankscialdone
Recommend Dealer
Yes

Other Employees Tagged: Kevin (Service)

Jul 10, 2025

BMW of Westlake responded

Hi Frank, thank you for taking the time to leave a review for us at BMW of Westlake. We're happy we could meet your expectations!

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