Ken Delk | Page 5

KEN AND THE WHOLE TEAM MADE ME MORE COMFORTABLE THAN IMAGINABLE DURING THE ENTIRE PURCHASE EXPERIENCE. IMAGINABLE DURING THE ENTIRE PURCHASE EXPERIENCE. More

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Great selection, service and responsiveness. Listens to and treats customers like family and ensures you are fully satisfied Listens to and treats customers like family and ensures you are fully satisfied More

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Everyone we dealt with was great. Walk me through all the many buttons on the carThey to see how I Walk me through all the many buttons on the carThey to see how I More

by BOZZIBARTHOLOMEW Verified Customer Verified Customer

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Everyone I worked with at the dealership was professional and knowledgeable. Ken was fantastic to work with! and knowledgeable. Ken was fantastic to work with! More

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We recently purchased an X5 from BMW of Westlake. Our client advisor, Ken, was exceptional. He provided his knowledge and expertise on the X5 and all its features. Ken made this new car purchase a Our client advisor, Ken, was exceptional. He provided his knowledge and expertise on the X5 and all its features. Ken made this new car purchase a positive and seamless experience. We are greatly appreciative of Ken and the entire team. More

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I have leased or bought many BMW's from Ganley since 2000. Always a good experience. 2000. Always a good experience. More

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My wife and I had been looking for a car for over a year and everywhere we went, the cars weren't on the lot or as advertised. We found 2 cars on the website of BMW of Westlake and both were as advertised and everywhere we went, the cars weren't on the lot or as advertised. We found 2 cars on the website of BMW of Westlake and both were as advertised and available to test drive. Our salesman Ken Delk was honest, polite and extremely helpful. Our experience was quick and enjoyable. Thanks for a great experience, we will be back. More

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Purchased an X5 recently from the dealership. Rather busy for a cold, rainy Saturday but within minutes of pulling in, a sales associate with another customer came over and went in to locate ano Rather busy for a cold, rainy Saturday but within minutes of pulling in, a sales associate with another customer came over and went in to locate another associate that could assist. Ken was my official sales associate but was tied up so to get things moving Alan who is a sales manager came over and we got out for a test drive quickly. Overall was pretty seamless with both Ken and Alan assisting. Was able to get a quick arrangement on pricing and trade in then off to financing options and we went over the best lenders and got a much better rate than expected. Worked with Mike in the financing to wrap up, no pressure to upsell added services which I appreciated. Overall experience was easy in fact I would say better than all past purchases from another dealership local to where I live. They also offered a couple times to go over all the features but being a past owner was mostly familiar with things plus that is part of the fun trying to figure it out. Next BMW purchase will have me putting BMW of Westlake on my short list of preferred dealers. A+ More

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Friendly, professional and provided a fantastic test drive. Buying experience was simple and efficient. Overall great experience. drive. Buying experience was simple and efficient. Overall great experience. More

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Thank you, Ken Delk and the team at BMW Westlake for consistently providing outstanding service!! As expected, always an exceptional experience!! consistently providing outstanding service!! As expected, always an exceptional experience!! More

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