Kim Wolfram
Kim Wolfram at Klaben Ford Lincoln

Kim Wolfram

Service Advisor

Klaben Ford Lincoln

1089 West Main Street
Kent, OH 44240

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5.0
1,151 Reviews

I have been in the automotive business for over 32 years. I have been ranked in the Pittsburgh Region for Top 10 Service Advisors for over 11 years with Ford Motor Company. I pride myself on great customer service, and will always be willing to go above and beyond to make sure each and every customer is happy. I work closely with many of the local Police Departments in servicing their fleet vehicles. I love working at Klaben, and truly enjoy the work I do. I enjoy meeting new people, and assisting you with future auto service. I hope to see you soon! 330-673-3139 ext 222

Dealership Experience

17 yrs

Industry Experience

39 yrs, 11 mos

5.0

1,151 Reviews

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1151 Reviews of Kim Wolfram

January 10, 2026

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She is the most amazing service rep. I buy Lincoln's because of her SUPER lady More

by Gbasinger2003
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Yes

January 08, 2026

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Kim is always very thorough and thoughtful making sure to explain everything and recommend the needed services. More

by jacobdejean
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Yes

January 05, 2026

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Kim kept me informed about what was going on with my car. She made things very easy Kim More

by gwcmarsh
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Yes
Jan 05, 2026

Klaben Ford Lincoln responded

Thank you for sharing your honest feedback about your recent experience. We share this with our entire team and reflect on its content to see where we are doing well and areas needing improvement. In looking at this review against your Google review, it looks like some of our staff receiving 1 star reviews was a mistake perhaps? Might you have a few moments for a phone call Just to make sure there wasn't something we missed? We really appreciate your insight! Thanks! Aaron Heinlein M: 330.352.1925 aheinlein@klaben.com

January 05, 2026

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Our experience was amazing. Very thorough, quick and made it an easy process. Cassy, Tim, Angie in finance, and Kim in service treated us like family through the entire process. More

by Rfiorucci45
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Yes

January 01, 2026

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Courtesy and service is always there with a big smile. My service girl Kim will go out of her way to please everyone of her customers. More

by JBDEL
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Recommend Dealer
Yes

Other Employees Tagged: Joe French , John Churpek

December 29, 2025

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My wife and I have purchased a few new cars and one certified used car. Honestly the reason we stick with klaben is the quality service we receive Freon the service department particularly Kim Wolfsom More

by boat4kicks
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Yes

December 23, 2025

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My experience with Kim Wolfram has been nothing than amazing. I had an issue with my brakes making a grinding noise and took the F150 in as soon as I could. Kim diagnosed the concern with her team, co More

by dcdjw
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Yes

December 22, 2025

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I am a long-time customer by choice. Quality services are provided by a great staff. Joe takes great care with my service needs. More

by Paul 3
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Yes

December 12, 2025

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I love the Klaben Team. They respect my time and schedule to get me in and back on the road. Mona Crooks has been great taking care of me and my Ford for 12 years now. High More

by fairyrain826
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Yes

December 12, 2025

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I have worked with Kim for years and she is a pleasure to work with. More

by thall16
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Recommend Dealer
Yes

Other Employees Tagged: Tom Alcorn

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