Kim Wolfram
Kim Wolfram at Klaben Ford Lincoln

Kim Wolfram | Page 18

Service Advisor

Klaben Ford Lincoln

1089 West Main Street
Kent, OH 44240

Contact Me
5.0
1,221 Reviews

I have been in the automotive business for over 32 years. I have been ranked in the Pittsburgh Region for Top 10 Service Advisors for over 11 years with Ford Motor Company. I pride myself on great customer service, and will always be willing to go above and beyond to make sure each and every customer is happy. I work closely with many of the local Police Departments in servicing their fleet vehicles. I love working at Klaben, and truly enjoy the work I do. I enjoy meeting new people, and assisting you with future auto service. I hope to see you soon! 330-673-3139 ext 222

Dealership Experience

17 yrs, 5 mos

Industry Experience

40 yrs, 4 mos

5.0

1,221 Reviews

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1221 Reviews of Kim Wolfram

March 05, 2025

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Been dealing with Kim and Klaben for a very long time highly recommend the service from Klaben they always have the customer come first More

by DSHIP1562
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Recommend Dealer
Yes

Other Employees Tagged: Aaron Guest

March 02, 2025

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Good service at Klaben Ford. I always take my truck here for service. Kim W. always takes great care if me. More

by bnelson73
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Yes

February 26, 2025

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Everything was awesome! We appreciate all the help with the rental car and the accommodation while the car was being worked on More

by Earus617
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Recommend Dealer
Yes

February 25, 2025

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Kim, my customer service rep, is fantastic to work with. She is very professional and very attentive to any concerns that we have about the vehicle. The main purpose of this visit was to purchase tires. W More

by aegawards
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Recommend Dealer
Yes

February 24, 2025

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Gavin was super awesome! so nice and explained everything to me. super quick and well done service which is always appreciated. so nice when Klaben Ford makes everything so c More

by Olivia.claire2004
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Recommend Dealer
Yes

Other Employees Tagged: Mona Crooks, Gavin Fano

February 24, 2025

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Very easy to get an appointment, turn in car for service and reliable to get car back at said time. Easy online scheduling also. More

by Pam
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Recommend Dealer
Yes

Other Employees Tagged: Gavin Fano

February 19, 2025

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The service department does a great job as a whole but my service manager, Kim Wolfram, is the reason I keep coming back. She covers every aspect of the job to be done and explains each item and cost up fron More

by chas2deb
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Recommend Dealer
Yes
Feb 19, 2025

Klaben Ford Lincoln responded

Thank you for providing us with your review and for the kind words for our staff and Kim. We share our guest’s feedback with our entire team and use is content for take-aways helping us know where we are succeeding or needing improvement. A 4-Star review might mean we did well in serving you, and could also mean we could have done better in some way. Or in some cases it is a mistake. Might I have a few more moments of your time at your convenience to gain additional insight from your experience? Thank you again for your feedback and I look forward to speaking with you soon. Sean Bradford – (216)337-1005 – sbradford@klaben.com

February 17, 2025

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Amazing communication. Great service. Astounding attention to detail. Enough said. Don't believe me, see for yourself. More

by Cjones
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Recommend Dealer
Yes

February 14, 2025

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I love the Klaben Team. They respect my time and schedule to get me in and back on the road. Mona Crooks has been great taking care of me and my Ford for 11+ years now. Hig More

by fairyrain826
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Recommend Dealer
Yes

February 08, 2025

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Service was very fast and was clear on everything being done. Kim Wolfram was amazing at explaining everything and answering any questions. More

by Smithdj025
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Recommend Dealer
Yes
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