I have been in the automotive business for over 32 years. I have been ranked in the Pittsburgh Region for Top 10 Service Advisors for over 11 years with Ford Motor Company. I pride myself on great customer service, and will always be willing to go above and beyond to make sure each and every customer is happy. I work closely with many of the local Police Departments in servicing their fleet vehicles. I love working at Klaben, and truly enjoy the work I do. I enjoy meeting new people, and assisting you with future auto service. I hope to see you soon! 330-673-3139 ext 222
Read moreDealership Experience
17 yrs, 5 mos
Industry Experience
40 yrs, 4 mos
1,221 Reviews
Write a Review1221 Reviews of Kim Wolfram
February 25, 2025
Kim, my customer service rep, is fantastic to work with. She is very professional and very attentive to any concerns that we have about the vehicle. The main purpose of this visit was to purchase tires. W She is very professional and very attentive to any concerns that we have about the vehicle. The main purpose of this visit was to purchase tires. We were very happy with the Klaben tire prices and the rebates available through Ford. We like being able to have Kim handle all the service needs for our car including tires and batteries. We also had an issue with a fuel odor. This problem was taken care of under warranty. Kim always does a great job of explaining any problem and the service required. More
February 24, 2025
Gavin was super awesome! so nice and explained everything to me. super quick and well done service which is always appreciated. so nice when Klaben Ford makes everything so c so nice and explained everything to me. super quick and well done service which is always appreciated. so nice when Klaben Ford makes everything so convenient! More
Other Employees Tagged: Mona Crooks, Gavin Fano
February 24, 2025
Very easy to get an appointment, turn in car for service and reliable to get car back at said time. Easy online scheduling also. and reliable to get car back at said time. Easy online scheduling also. More
Other Employees Tagged: Gavin Fano
February 19, 2025
The service department does a great job as a whole but my service manager, Kim Wolfram, is the reason I keep coming back. She covers every aspect of the job to be done and explains each item and cost up fron service manager, Kim Wolfram, is the reason I keep coming back. She covers every aspect of the job to be done and explains each item and cost up front, no surprises. More
February 14, 2025
I love the Klaben Team. They respect my time and schedule to get me in and back on the road. Mona Crooks has been great taking care of me and my Ford for 11+ years now. Hig They respect my time and schedule to get me in and back on the road. Mona Crooks has been great taking care of me and my Ford for 11+ years now. Highly recommended More
Other Employees Tagged: Mona Crooks, Joe French, Sean Bradford, Steve Sigmund

