Lena Grubb
Lena Grubb at Maple Hill Auto Group
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Lena Grubb | Page 8

Customer Service

Maple Hill Auto Group

5622 W Main St.
Kalamazoo, MI 49009

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4.9
241 Reviews

Dealership Experience

6 yrs, 8 mos

Industry Experience

6 yrs, 8 mos

4.9

241 Reviews

Write a Review

241 Reviews of Lena Grubb

June 22, 2022

Dealership Rating
Employee Rating

The members of the service department, at Maple Hill Auto Group, were right there to take care of my car, when I arrived. Pointed out the waiting area, and had my car washed and ready to go in the time they More

by WBRITTEN17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 29, 2022

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate. I am happy to hear you had a good experience here in our service department. Please don't hesitate to reach out if there is anything else we can do for you. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

June 21, 2022

Dealership Rating
Employee Rating

ALL staff very helpful from the time I pull my car into the garage until I leave! Thanks again for the wonderful service! More

by AMALMANSOUR6288
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Aaron Black, Lauren Armbruster , James DeYoung

Jun 21, 2022

Maple Hill Auto Group responded

Thank you! If there is ever anything we can do for you, please let us know. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

June 20, 2022

Dealership Rating
Employee Rating

They changed my oil, and also swapped out my license plates for me. Nothing more need be said. More

by JPLOTTEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 21, 2022

Maple Hill Auto Group responded

Thank you! If there is ever anything we can do for you, please let us know. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

June 20, 2022

Dealership Rating
Employee Rating

I feel like I can trust Maple Hill. Work is always don’t promptly, they explain everything, and the waiting area is super comfortable. More

by ASCHLAACK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cassandra Westfall, Hannah Seal, Lauren Armbruster, Morgan Tassell , The shuttle driver was super nice!

Jun 20, 2022

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department. Please don't hesitate to reach out to us if there is anything else we can assist you with. Morgan Tassell Customer Service Department Mtassell@maplehillauto.com 269-342-6600

June 10, 2022

Dealership Rating
Employee Rating

I arrived for my appointment a half an hour early, was unsure of the amount of time it would take to get thru the construction. The young lady (wish I would asked her name now) was so understanding and s More

by KSOKIE01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Morgan Tassell , Again I didn’t get the 2 girls names

Jun 13, 2022

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

June 08, 2022

Dealership Rating
Employee Rating

The service and professionalism were great. The recall repair was done well before the end of the day. The wash the car as well. More

by WILL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 13, 2022

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

June 02, 2022

Dealership Rating
Employee Rating

Great customer service. Brian was really great in particular. Very uncomplicated and accommodating with scheduling.. More

by Andrea.lyn.miller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: BRIAN KRAGEL

Jun 13, 2022

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

June 01, 2022

Dealership Rating
Employee Rating

Absolutely love Maple Hill Auto Group. They always do great work and treat me like family ;) More

by AVANDENBERG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hannah Seal, Randy Kim

Jun 13, 2022

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

June 01, 2022

Dealership Rating
Employee Rating

Service and Service Attendant were VERY satisfactory. ..considering I was trusted to return home for my wallet.....however, the carwash left my car in no better cleanliness when it was returned to me..... More

by TENTHOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hannah Seal

Jun 20, 2022

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department. Please don't hesitate to reach out to us if there is anything else we can assist you with. Morgan Tassell Customer Service Department Mtassell@maplehillauto.com 269-342-6600

May 30, 2022

Dealership Rating
Employee Rating

All good 👍 all good 👍 all good 👍 all good 👍 all good all good all good all good 👍 More

by COOKLR.59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 01, 2022

Maple Hill Auto Group responded

Thank you! Let us know if there is ever anything else we can do for you. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

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