Dealership Experience
4 yrs, 8 mos
Industry Experience
4 yrs, 8 mos
Languages Spoken
English
50 Reviews
Write a Review50 Reviews of Lonnie Smith
May 14, 2022
Picked up my 2022 Maverick today. From sales (Lonnie Smith), Finance (Alex Gershon) and Tim Bartz, the entire buying experience was extremely pleasant and stress free. There were no From sales (Lonnie Smith), Finance (Alex Gershon) and Tim Bartz, the entire buying experience was extremely pleasant and stress free. There were no sales gimmicks or pressure throughout the purchase process. Lonnie, Alex, and Tim are all extremely knowledgeable, and answered all questions I had. Thanks guys, we'll talk again when my wife orders her Bronco!! More
Other Employees Tagged: Tim Bartz, Alex Gershon
April 28, 2022
Hands down top dealership I've ever worked with. From beginning to end the sales process is lead by you and you know that you are important. Don't feel like just a number. From Caleb Smith helping t From beginning to end the sales process is lead by you and you know that you are important. Don't feel like just a number. From Caleb Smith helping to locate our truck, Lonnie Smith always smiling, Kyle Davis able to help when our salesman was tied up. Ben Ashmore in finance helped seal the deal. Kevin Sanders helping with the grueling negotiations. And will never forget the MAN Darrin Smith. This is my dealer, and should be everyone's. Go to Darrin Smith and the #LongMacCarDudes!!!! Thanks Long McArthur Ford!!! More
Other Employees Tagged: Kevin Sander, Ben Ashmore, Darrin Smith, Kyle Davis, Shawn Zeedyk , Caleb Smith
April 07, 2022
When I heard about the Maverick it really was a no-brainer to buy. On 6/16 I reserved one on Ford's site, which sent an email to my local dealer. It gave the internet sales guy's number to call, so no-brainer to buy. On 6/16 I reserved one on Ford's site, which sent an email to my local dealer. It gave the internet sales guy's number to call, so I did. He said he didn't know why I'd ever be able to reserve on Ford's site because he'd never heard of the model, and had no idea. I went home and watched videos, where Long McArthur had some neat ones. On 6/23 I physically went into the dealer where I was greeted as I got out of my car, and asked about it, and again they had no idea what it was, but told me the sales manager would call me in the morning. He did not. That night I saw a new video from Long McArthur, where they said that anyone, even out of state, could order from them and they could put in an order that day, and if I financed through them, they would pay shipping anywhere in the continental US. When I got to work on 6/24, I ordered from Long McArthur. Between 6/24 and now the world went to crap (more than it already was), gas prices skyrocketed, and the shipping deal turned into sharing the bill. That was more than fair. I would buy from Long McArthur again in a heartbeat. More
Other Employees Tagged: Malory Sweat , Stephen Facey
January 20, 2022
Lonnie made the process of my trade in very easy. I was not looking to sell my Mustang but they gave me a great offer and the next day I drove my new Edge off the lot. Everyone I have encountered there has not looking to sell my Mustang but they gave me a great offer and the next day I drove my new Edge off the lot. Everyone I have encountered there has been professional but personable. I highly recommend Lonnie and this dealership as I have used them in the past for service. I’m from Detroit and grew up around the Big 3… their customer service puts any dealership in Michigan to shame. I wish more dealerships were like them. I will definitely choose to buy again from Long McArthur. More
Other Employees Tagged: Darik Stithem, Alex Gershon
January 12, 2022
Bought 7th vehicle from Long McArthur very pleased with Lonnie Smith , even finance manager was great to work with . Happy with the priced I paid and extra help with the Linclon my wife bought 5 years ago Lonnie Smith , even finance manager was great to work with . Happy with the priced I paid and extra help with the Linclon my wife bought 5 years ago. Long McArthur has done a great job with sales , service and customer care. If and when its time to buy again will go to back to to them. More
Other Employees Tagged: Ben Ashmore
October 20, 2021
Patient and friendly sales team who answered all our questions with knowledgeable answers and information. questions with knowledgeable answers and information. More
Other Employees Tagged: Scott Sitton, Tim Ohlde