Louis Kaissieh

Good service staff very nice and friendly 👍,fast service and reliable to answer my questions and reliable to answer my questions More

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Great experience once again as a returning customer! The trade-in process was smooth, straightforward, and completely transparent from start to finish. Huge thank you to Caleb, Steve, and Louis for maki The trade-in process was smooth, straightforward, and completely transparent from start to finish. Huge thank you to Caleb, Steve, and Louis for making everything so easy and stress-free. Really appreciate the honesty and professionalism—highly recommend! More

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Louis needs a crash course in communication. This person makes a neutral conversation into a hostile argument in a matter of seconds. He bulldozes his way through conversations, adding and twist This person makes a neutral conversation into a hostile argument in a matter of seconds. He bulldozes his way through conversations, adding and twisting people's words to his benefit. How in the heck is this person a manager of anything? I know I'm not the first person to complain about him and won't be the last. The fact that this is the General Manager of a dealership has lost me and my whole family as a client. We love Subaru's but will drive all the way to Decatur to avoid giving any business to this person. Subaru Corporate folks- from a family of Subaru lovers, please reconsider this person's employment with your company. More

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Absolute best car buying experience I could ask for. John Melchiore (sales person and SECOND time I've purchased from him), Lou (sales manager) and Mike (finance guru... and SECOND time I've signed cont John Melchiore (sales person and SECOND time I've purchased from him), Lou (sales manager) and Mike (finance guru... and SECOND time I've signed contracts with him) were all equally great. This is my second purchase from Subaru of Kennesaw. I had formerly purchased a 2020 Forrester and I traded that for a 2026 Subaru Ascent April 16, 2026. John knows Subaru's like the back of his own hand. When you leave the dealership you will know how your new purchase operates! He goes above and beyond. Lou took time to really explain the process I was enterting into, and Mike has been doing finance for over 30 years. He is a lot of fun to work with. Super funny. I felt well taken care of and like I still had some DIGNITY when I left. 😂😂😂. I plan to go back when I trade this car. Love this place. I'd give 10 stars if I could. More

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This I'll the 4th car I have purchased from Subaru of Kennesaw! My sales associate, Ralph Kurland, was amazing and made sure I got exactly what I wanted! He took care and time to make sure I understoo Kennesaw! My sales associate, Ralph Kurland, was amazing and made sure I got exactly what I wanted! He took care and time to make sure I understood all the bells and whistles of my new car and has checked in several times to see if I have questions. Bill in financing is amazing as well. I will always buy from and recommend Subaru of Kennesaw. More

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Outstanding service from the time I walked in and constant follow up! Very knowledgeable and super helpful! Let the dealership with phone and all accessories hooked up! Would recommend many people to constant follow up! Very knowledgeable and super helpful! Let the dealership with phone and all accessories hooked up! Would recommend many people to go there and Nathan! More

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One of my best experiences with a dealership and a great sales associate. Thank you for your patience and all of your expertise in my new vehicle. You are the best person I have meet so far in many years in sales associate. Thank you for your patience and all of your expertise in my new vehicle. You are the best person I have meet so far in many years in all of my purchases I have made in my life. Keep up the great work. Rick More

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John was amazing, thorough and straightforward. KENNESAW Subaru took care of us. Would recommend John for sure. KENNESAW Subaru took care of us. Would recommend John for sure. More

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After spending 35 years in the car business It was time for me to buy a new vehicle. I recently moved to Atlanta and it was time for me to buy a new vehicle. I called John Settineri I knew I was in good ha for me to buy a new vehicle. I recently moved to Atlanta and it was time for me to buy a new vehicle. I called John Settineri I knew I was in good hands right from the start. When we arrived he had pulled the car up to the front door that I had asked about. Although my wife wanted another Outback. John was very patient with us finding the right color. Great dealership More

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We did not intend to buy a car upon arrival at Subaru of Kennesaw. We took the long drive from Fayetteville because internet searches showed that they had a good inventory of all models, colors and trims. W Kennesaw. We took the long drive from Fayetteville because internet searches showed that they had a good inventory of all models, colors and trims. We applied for the promotional $50 gift card to reserve a test drive for a Crosstrek. We had never owned a Subaru. We were also planning to leave there and check out the top comparable contenders (Toyota RAV4 & Corolla Cross; Honda CRV). Mr. Nathan Deem gave us a warm, friendly greeting when we walked towards the door. We went into his office, and he asked us what exactly we were looking for (size, colors, specs) and took notes. We are retired, and especially want a car that is safe, economical on gas and has high longevity, because we now keep our cars for 15yrs or more. Nathan got a couple of keys and brought one to the front door. Nathan took some time to explain the basics of driving the car and the technology. We had a great test drive. Nathan then gave us the pricing. It was straightforward, with required government & local fees and taxes. We decided to buy the Crosstrek Sport Trim that we drove. We later decided to add the Subaru Extended Warranty Plan that is fully refundable if it is not used. We feel that it is worthwhile based mainly on the various sensors and computer chips that may malfunction, and the associated very high parts and labor repair costs. In the course of reviewing the buying and financing options and completing the transaction we met Mr. Michael Deem, Nathan’s father who came out of retirement to help work at the Kennesaw dealership. We also met the Sales Manager, the General Manager and a couple of other staff members. My wife was tired at the conclusion of paperwork signing, and she hates long distance driving especially in thick ATL traffic. Nathan immediately offered to have the car delivered to our home at NO charge. Most others charge about a $200 fee for this service. When Nathan delivered our car (with 2 nice gift items for the car) we met his lovely wife, who was driving the trail car in which they drove home. Nathan patiently reviewed the car features and driving basics and technology again. We will also have a video call with a Subaru Tech in a couple of weeks after driving it a bit, for another review and to answer any questions. Together we have owned 22 cars. We are a minority family. We were pleasantly surprised by how welcoming, polite, genuinely friendly, respectful, gracious and accommodating Nathan, Michael, the Senior Management and staff at Kennesaw Subaru treated us. Nathan did not use any high-pressure or bait and switch sales tactics on us. Although Nathan clearly has sales training knowledge regarding preventing and overcoming objections to close the sale, he was not pushy or slick about it. They also gave us options for after-sale customer service and follow-up, including Nathan’s cell phone number. In summary, all of the folks we met and interacted with at Kennesaw Subaru are real, good-hearted people who gave us our very best car buying experience. Therefore, we highly recommend Subaru of Kennesaw if you want to check out or buy a Subaru. The drive to this dealership will prove to be worth your time. The Goldens More

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