Luis Castillo | Page 5

Wolfchase Honda responded

We truly appreciate your feedback and the 5-star rating. I'm so happy to hear that you enjoyed buying process provided by both Jerry and Romeo, especially since Romeo was able to clear some things up for you. We strive to provide a truly exceptional buying process so it's rewarding to read your comments. Thank you for your business and we hope you enjoy many safe and happy miles in your new Honda.

Wolfchase Honda responded

Thank you for taking time out of your day to provide feedback regarding your recent service experience. I'm so sorry to hear that your service experience was below your expectations. We strive for 100% customer satisfaction, so I apologize that we failed to achieve that for you. Based on the information provided, we are unable to determine your name and who you worked with, but would love to learn more about your experience. If you could please contact one of our Customer Relations Managers at 901-255-3736, we would the opportunity to try and work this out with you.

Wolfchase Honda responded

Thank you for your gracious words and the 5-star rating! We’re delighted to hear you enjoyed Luis' service and feel so good about the Honda Pilot you purchased. Providing exceptional experiences is our top priority, and Luis always strives to provide his best to each and every client he has an opportunity to serve. We appreciate your business and wish you and your wife many safe and happy miles in your new Honda.

Wolfchase Honda responded

Thank you, Edwin, for your gracious words! We’re delighted to hear you enjoyed the buying process provided by Luis. Luis is a valued member of our Sales Team and always gives his best to every customer. Providing exceptional experiences is our top priority, and your feedback means a lot to us. I will be sure to share your kind words with Luis. We value your business and wish you many safe and happy miles in your new Honda.

Wolfchase Honda responded

Thank you for taking time out of your day to leave us a five star rating based on your recent buying experience. We strive to provide a comfortable and stress free buying process, so it’s very rewarding to read your feedback. I can’t wait to pass it along to our team. We value your business and wish you many safe and happy miles in your new vehicle.

Wolfchase Honda responded

We're so happy to hear that you enjoyed the service provided to you by Luis during your recent buying experience at Wolfchase Honda. We strive to provide a truly exceptional experience to each and every customer we have the privilege of serving, so it's very rewarding to read your feedback. On behalf of our entire team here at Wolfchase Honda, we thank you for your business and wish you many safe and happy miles in your new Honda.