Luis Mendez | Page 2

I could not have asked for any better help, service and support than what my family received from this dealership. On a Saturday evening most dealerships would not have anyone around to help. Matthew and support than what my family received from this dealership. On a Saturday evening most dealerships would not have anyone around to help. Matthew and Jordan were very welcoming, helpful and accommodating during a stressful car situation. My car had to be towed to this repair garage and I was worried I was going to be stranded for 2 days, 3 hours from home, with my 11 year old son. The entire dealership was generous and friendly. My son and I were both visibly upset. Jordan and Matthew gave my son a hat, water bottle and allowed me to use one of their cars to get us home until my car could be repaired. It is truly remarkable how quickly and easily they turned an overwhelming situation into one that made things easier to get through. Not everyone would be that caring, kind and understanding. When you buy a vehicle you want to make sure that you buy one from a dealership like this one. My family has always bought new cars from reputable dealerships, I know the value of a good dealership. I will not forget how well I have been treated throughout this experience. More

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I have been using TOC for years. First with my Lexus, now my 4Runner. I love their service. My husband likes them so much, he wants to take his Tahoe there for service. 😂 Excellent First with my Lexus, now my 4Runner. I love their service. My husband likes them so much, he wants to take his Tahoe there for service. 😂 Excellent service department. All of the service department staff have been excellent. Absolutely recommend this service department. More

by Lovey Verified Customer Verified Customer

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Toyota of Cleveland has always been professional and at the top of their game. I have bought several vehicles from them over the years and will continue to do so. the top of their game. I have bought several vehicles from them over the years and will continue to do so. More

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The service technician was personable, courteous and professional. The service was completed per request and promptly, professional. The service was completed per request and promptly, More

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I have always trusted Toyota of Cleveland to do services and maintance on my car. and maintance on my car. More

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Always super friendly and helpful. I really appreciate how they don't push me into doing a service that I'm not looking for, but keeping me informed of what services they recommend. I really appreciate how they don't push me into doing a service that I'm not looking for, but keeping me informed of what services they recommend. More

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The service department keeps you informed of the status and any additional work that needs to be done. The dealership still has very few new models to choose from unless a pickup is what you want. and any additional work that needs to be done. The dealership still has very few new models to choose from unless a pickup is what you want. More

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There is nothing I would Not recommend about Toyota of Cleveland to make this post brief, except I wanted to purchase a Supra or similar and found that ingress and egress to the cabin had expired due to m Cleveland to make this post brief, except I wanted to purchase a Supra or similar and found that ingress and egress to the cabin had expired due to my age. LOL. Superior service and unwavering dedication to satisfy its customers. Client since 2006 with three major purchases. More

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On time, friendly, professional. yes, yes, yes. Yes, will be back. Like this dealership in Cleveland, Tennessee yes, yes, yes. Yes, will be back. Like this dealership in Cleveland, Tennessee More

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Great service advisor. Work done promptly. Advisor kept me informed on progress. Only negative is additional charge for using credit card Work done promptly. Advisor kept me informed on progress. Only negative is additional charge for using credit card More

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