Mark Hubbard
Mark Hubbard at DonohooAuto LLC
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Mark Hubbard | Page 5

Senior Sales Pro

DonohooAuto LLC

8122 Helena Road
Birmingham , AL 35124

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124 Reviews

Hometown: Roebuck, Ala. About: The youngest of six children, Mark is married with three dogs. He's an outdoorsman who enjoys hunting, grilling, building furniture, and Alabama football. Friends describe him as funny, thoughtful and trustworthy...and someone once told him he was the "songbird of his generation." Personal Philosophy: The happiest people don't have the best of everything, they just make the best of everything.

Dealership Experience

8 yrs, 11 mos

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124 Reviews

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124 Reviews of Mark Hubbard

March 14, 2017

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Employee Rating

To check out a car I saw on line. efficient, professional , handle time very well I did not stand around waiting for my purchase it was ready for me to test drive and purchase. More

by Lady
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Kyle Partridge , Mo Sandoval, Becky Whitaker

Mar 15, 2017

DonohooAuto LLC responded

Thanks for taking the time to review your recent buying experience. Our team-based approach typically gets our customers in and out in a short amount of time. While we love our customers, we know that you probably have better things to do than to hang around a dealership all day. We're glad to know that Mark, Kyle, Mo, and Becky provided efficient, professional service. We appreciate your business and hope to serve you again in the future.

March 12, 2017

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Overall the experience was good. Overall experience was good. I came with a loan from my bank so that was already taken care of. I knew the car I wanted and they took care of the pa More

by jms-100
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Eric Jones

March 08, 2017

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Employee Rating

Easy, cheap, quick, straightforward, no pressure We had no idea what we wanted because we were in a car accident and our car was totaled. We were anxious--as us our personality when it comes to chang More

by horace.adam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Michele Stewart , Maria Hernandez, Keith Williams

Mar 09, 2017

DonohooAuto LLC responded

Thank you for taking the time to leave a thorough and well-thought out review of your recent buying experience. We've designed our process to be straightforward and no-pressure, so we're glad to know that you found it to be so. We believe in giving our customers the space they need to make the right decision for them - which is especially important when buying a new car is a decision that was made for you. We're glad that you made it out of your accident safely, and hope that your new Infiniti will prove to be an upside to an otherwise bad situation. Thank you for trusting us with your business - we hope that you get much enjoyment from your new car. Happy (and safe) travels!

March 06, 2017

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Exceptional Car Buying Experience I was referred to Donohoo by a friend and I am so glad I was. From the time we drove up we knew that they had this process down to a science. The en More

by D Drummond
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Nic Hagewood, Michele Stewart

Mar 09, 2017

DonohooAuto LLC responded

Thank you so much for the thorough and glowing review. We're pleased to know that Mark, Nic, Michele and the rest of the team delivered an "exceptional" car buying experience. And yes - we've worked hard over the years to create a process that respects our customers' time. As you surmised, we do price our cars to sell, with minimal mark-up...volume is precisely where we make our numbers, which is why it's important for us to give a great experience to every customer - return visits and word of mouth are very important to us! Thank you for your business and for taking the time to give us valuable feedback. We hope to serve you again in the future. Happy travels!

March 04, 2017

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Great dealership to do business with Mark hubbard was very professional and did what he said he would do in a timely manner when i need a nother vehicle i will be back to see him More

by GPUGH52676
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Marci Pyle

Mar 09, 2017

DonohooAuto LLC responded

Thank you for taking the time to let us know that Mark, Marci and the rest of our team provided professional service during your recent visit. We're glad to know that you found us a great dealership to do business with. We appreciate your business and certainly look forward to serving you again in the future. Many thanks.

March 02, 2017

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Employee Rating

mark was great every obe we spoke with was friendly good price quick service i will tell people about them all the staff was nice one of better places to deal with would do it again if i need a vehicle More

by timcarter1966
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Chris Seay

Mar 09, 2017

DonohooAuto LLC responded

Thank you for taking the time to let us know that Mark and Chris provided friendly, professional service during your recent visit. And we're glad to know that you found us to be one of the better places to do business with. We're pleased that we left you with a positive impression and hope to serve you again in the future. Thank you for your business.

February 28, 2017

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Dealership Is A Well-Oiled Machine Mark Hubbard did a great job getting my transaction completed and my Mercedes GLK250 delivered to me out-of-state. The biggest accolades go to Alex W More

by earthdog
Recommend Dealer
Yes

Other Employees Tagged: Alex Wolfe

Mar 09, 2017

DonohooAuto LLC responded

Thank you for taking the time to leave such a complimentary review. We're very pleased to know that Mark and Alex teamed up to provide exemplary service during your GLK purchase. We pride ourselves in hiring affable and helpful team members, so we're glad that showed through in your interactions. And yes, we've worked hard to create a process that is hassle-free, so your description of our dealership as being a "well-oiled machine" is praise that we don't take lightly. We appreciate your business and your valuable feedback. Enjoy your new ride!

February 27, 2017

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Employee Rating

Fair price It was a fair price on the vehicle I purchased and also fair price I was given on my trade in. It was a great experience in car buying More

by dsblakeney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 08, 2017

DonohooAuto LLC responded

Thank you for the valuable feedback on your recent buying experience. We're pleased that Mark took good care of you and that you found our pricing competitive. We appreciate your business and look forward to serving you again in the future.

February 21, 2017

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Employee Rating

Buying experience Very professional. From the initial visit with the staff at the front desk, to the sales reps, to sevice, to the closing, it was a great experience. More

by mmcdonald1
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Jimmy Burns, Kyle Partridge

Mar 06, 2017

DonohooAuto LLC responded

Thank you for taking the time to provide us with valuable feedback. Although we're pleased to receive positive feedback from our first-time buyers, we're really happy when we hear from a repeat customer that the last experience was as good as or better than the first. That lets us know that we're hitting our goal of consistent excellent customer service. Thank you for continuing to trust us with your vehicle purchases. We look forward to exceeding expectations the next time!

February 20, 2017

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Employee Rating

Best Experience Ever in Car Buying! This is our 3rd car to buy from Donohoo in the past 4 years. They are efficient, helpful and back up their products. I cannot say enough about how a More

by DLH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Kathryn Simmelink, Marci Pyle, Jimmy Burns , Maria Hernandez

Mar 06, 2017

DonohooAuto LLC responded

Thank you for taking the time to give us valuable feedback. We're pleased when we give a customer a good experience the first time, but when we're able to do it three times in a row, then we know that we're really onto something. We're glad that Mark, Kathryn, Jimmy, Marci and Maria hit your high expectations. And we very much appreciate the repeat business. Thank you for continuing to trust us with your car purchases and we hope to see you again when you're ready to buy your next vehicle!

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