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Mark Leutzinger
Mark Leutzinger at My Auto Import Center
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Mark Leutzinger | Page 4

Service Director

My Auto Import Center

1860 East Sternberg Rd.
Muskegon, MI 49444

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4.7
100 Reviews

Employee Video

4.7

100 Reviews

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100 Reviews of Mark Leutzinger

April 16, 2021

Dealership Rating
Employee Rating

Just wish I could get oil change their again the price is more than I can afford please offer a better price so I can return there More

by STFRITZDOO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
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Apr 19, 2021

My Auto Import Center responded

We are very sorry to hear you are not pleased with The My Auto Group Service Department. We ask that you kindly reach out to our Service Manager, Javid Zahir at jzahir@themyautogroup.com. We look forward to hearing from you. Thank you for your time.

April 14, 2021

Dealership Rating
Employee Rating

Andre was a great salesman. Service is excellent. Would highly recommend them on both. Employees are friendly and knowledgeable. Can’t say enough good about them. More

by Tomwhite2251
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Byrd Harderman Jr

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Apr 15, 2021

My Auto Import Center responded

We are delighted to hear you were given excellent customer service during your most recent visit to The My Auto Group and Subaru of Muskegon. Thank you for trusting our team with your business!

March 30, 2021

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Employee Rating

Overall my experience was fine. It was Saturday so I did not see all the workers listed below, so I may not be able to review them all. More

by LY33LEE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Larry Ryan, Kim Kreuter

Helpful
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Apr 06, 2021

My Auto Import Center responded

We are very sorry to hear you were not 100% satisfied your most recent visit to our dealership. Please let us know how we can improve upon our service. Please contact our Sales Manager, Javid Zahir at jzahir@themyautogroup.com so we can improve. Thank you for your time!

March 19, 2021

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Employee Rating

They wore masks took me in before my appointment ,were quick and professional. Great job done! Eveything was Great. Matence done to keep outback running good More

by PILOTMARY50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Heather Mattice, Larry Ryan, Beth Smith, Glory Abiertas, Kim Kreuter , Byrd Harderman Jr, Eric Nash

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Mar 22, 2021

My Auto Import Center responded

Thank you for the five-star review! So happy to know you were 100% satisfied with your most recent visit to The My Auto Group and that you were given excellent service from our team. Thank you for trusting The My Auto Group with your business!

March 17, 2021

Dealership Rating
Employee Rating

Absolutely the best dealership around, excellent customer service from Steve Devrries and the rest of the staff, no pressure at all, I was Treated like family, will definitely be a return customer and will r More

by southernbk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Tom Blais, Rob Gould, Bill Ferry, Steve Devries , Brad Demarest, Mark Deyoung, Steve Stepanek

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Mar 18, 2021

My Auto Import Center responded

Thank you for the great review! The best referrals come from amazing customers like yourself! We are so happy to hear you were pleased with the service you received at our dealership. Thank you for treating the My Auto Group team with your business!

March 02, 2021

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Employee Rating

Best dealership around, will only get my Subaru from here, excellent customer service. Everyone is so helpful, no pressure at all, would definitely recommend this dealership to all my family and friends More

by southernbk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Blais, Steve Devries, Jacob Childress, Mike Geesaman, Beth Smith

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Mar 03, 2021

My Auto Import Center responded

We are so happy to hear you think we are the best!! It's great to know that the team at the My Auto Import Center was helpful and that you did not feel pressured. Great recommendations come from amazing customers like yourself. Thank you for the five-star rating and for trusting My Subaru of Muskegon with your business.

February 27, 2021

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Employee Rating

The service was done in a very professional manner. The area where I wait was clean and pleasant to wait for my Toyota to be serviced. More

by KJANDRYS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
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Mar 01, 2021

My Auto Import Center responded

We are so happy you gave My Toyota of Muskegon a five-star review! We are thrilled you were given excellent service. Thank you for trusting us with your business!

February 05, 2021

Dealership Rating
Employee Rating

Kinda of pricey for your service, you never send me any coupons or savings i can use. Thinking about checking out of shops for deals More

by K_FISHER1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Byrd Harderman Jr

Helpful
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Feb 05, 2021

My Auto Import Center responded

We are very sorry to hear you were not 100% satisfied with our service department. We will inform the Service Manager of your issue. Thank you for trusting us with your business.

February 04, 2021

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Employee Rating

The Subaru service department was clean, organized and easy to access. I was able to drop my car off the evening before my appointment and my car was serviced and clean for me the very next day. More

by MIKKELSON.BRETT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Eric Nash

Helpful
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Feb 16, 2021

My Auto Import Center responded

So happy to hear you were given excellent service during your most recent visit to our dealership. Thank you for trusting us with your business!

February 04, 2021

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Employee Rating

Fast friendly service. They always keep you informed of what is happening with your vehicle. They also have a very comfortable waiting area with free beverages and popcorn. More

by JAMIEGILLARD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Heather Mattice, Beth Smith

Helpful
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Feb 05, 2021

My Auto Import Center responded

Jamie, we are so happy to hear you were given excellent customer service. Thank you for the five-star review and for trusting us with your business!

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