Mark Leutzinger
Mark Leutzinger at My Auto Import Center
Refer Me

Mark Leutzinger | Page 6

Service Director

My Auto Import Center

1860 East Sternberg Rd.
Muskegon, MI 49444

Contact Me
4.7
100 Reviews

Employee Video

4.7

100 Reviews

Write a Review

100 Reviews of Mark Leutzinger

July 03, 2020

Dealership Rating
Employee Rating

We had our VW Atlas serviced and everything was done timely The car was cleaned and they did a recall update. We find it a friendly dealership More

by Ab5740
Recommend Dealer
Yes

Other Employees Tagged: Byrd Harderman Jr, Chelsea was sending us a reminder on the need for service.

Jul 06, 2020

My Auto Import Center responded

Thank you for the great review and for giving us the opportunity to earn your business!

June 25, 2020

Dealership Rating
Employee Rating

Third Forester and Love Them! Buying a new 2020 Subaru Forester, last month, I just noticed that we bought a 2010, 2015, and now a 2020. I guess, I think , they are good vehic More

by wgray9112
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 25, 2020

My Auto Import Center responded

What a cool story to share thank you so much! We greatly appreciate the opportunity to earn your business!

June 19, 2020

Dealership Rating
Employee Rating

Very good experience. They took my car right in and it was done as they promised. He made me aware of the maintenance that needed to be done at 30,000 miles. More

by nldelia36
Recommend Dealer
Yes

Other Employees Tagged: Eric Nash

Jun 22, 2020

My Auto Import Center responded

Thank you for sharing your experience with everyone!

June 12, 2020

Dealership Rating
Employee Rating

Thank you to Shadric for the excellent customer service that he provide during our experience at My Auto. The entire staff was friendly, knowledgeable, and professional. Highly recommended! More

by Lymanpj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: John Gongalski , Shadric Hawley, Brittney Larson

Jun 12, 2020

My Auto Import Center responded

Thank you for the great review and for sharing your experience with everyone! We are very lucky to have Shadric on our team!

June 08, 2020

Dealership Rating
Employee Rating

Subaru was serviced in timely fashion with very courteous staff. The car was checked over carefully. Battery problem was solved and car is running well. More

by barbwolven
Recommend Dealer
Yes

Other Employees Tagged: Heather Mattice , Byrd Harderman Jr, Not sure of all service workers names.

Jun 11, 2020

My Auto Import Center responded

Thank you for the great review and for taking the time to share your experience with everyone!

May 23, 2020

Dealership Rating
Employee Rating

Service at the time was great, however we had discussed getting tires and technician said he may have 2 order but would call when they came in.....at a month later I called the service dept. Woman said the More

by MILEE012
Recommend Dealer
Yes
Jun 05, 2020

My Auto Import Center responded

Hello, we apologize for any delays that you have experienced. We will reach out to our service department and ask for them to contact you!

May 19, 2020

Dealership Rating
Employee Rating

Great Service - Dirty Car The service was great, everyone was friendly, it was fast and the waiting room was nice. Lots of things to keep my 4 year old busy while we waited. Th More

by marybarron29
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 21, 2020

My Auto Import Center responded

Thank you for sharing your experience with us. We are very sorry to hear that the vehicle had some spots on it and we apologize for any inconveniences this may have caused you. We will make sure to pass along the information and ensure that they are more careful moving forward.

May 18, 2020

Dealership Rating
Employee Rating

They went way above what I expected! Just asked for a simple evaluation and they ended up taking car into the shop and ended up servicing the car. More

by drgnslyr2
Recommend Dealer
Yes
May 19, 2020

My Auto Import Center responded

Thank you for sharing your experience with everyone and for giving us the opportunity to earn your business!

May 12, 2020

Dealership Rating
Employee Rating

Useless. Mechanic mocked in writing what the issue was with the vehicle. Recommended a $250 repair. Which did absolutely nothing to correct the problem. Waste of money and vehicle still looks like a m More

by KEYSER34
Recommend Dealer
No

Other Employees Tagged: Heather Mattice, Larry Ryan , Byrd Harderman Jr

May 20, 2020

My Auto Import Center responded

I am sorry to hear that you had a bad experience while visiting our service department. I have shared your issues with our Service Manager Javid Zahir and he would like to speak with you regarding your visit. Please reach out to Javid directly at 231.291.8754 at your convenience.

May 12, 2020

Dealership Rating
Employee Rating

Very satisfied! Anytime I bring my vehicle in for service, the staff is always polite, courteous, and helpful. The services completed on my vehicle was done timely. More

by mamaneat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill Fisher, Heather Mattice, Sean Singleton, Larry Ryan , Byrd Harderman Jr

May 12, 2020

My Auto Import Center responded

Thank you for trusting us with your business and for sharing your experience with everyone!

...
6
...

Dealership Inventory (399 Vehicles)

used 2021 Toyota Avalon car, priced at $36,661
2021 Toyota Avalon
used
Midnight Black Metallic exterior
Automatic
Front-wheel Drive
new 2024 Toyota GR86 car, priced at $35,587
2024 Toyota GR86
new
0k1x exterior
Manual
Rear-wheel Drive
new 2024 Nissan Rogue car, priced at $35,759
2024 Nissan Rogue
new
Brilliant Silver Metallic exterior
CVT
All-wheel Drive
used 2017 Subaru Forester car, priced at $14,911
2017 Subaru Forester
used
Quartz Blue Pearl exterior
CVT
All-wheel Drive
new 2024 Subaru Outback car, priced at $36,695
2024 Subaru Outback
new
Magnetite Gray Metallic exterior
CVT
All-wheel Drive
new 2024 Nissan Kicks car, priced at $23,839
2024 Nissan Kicks
new
Gun Metallic exterior
CVT
Front-wheel Drive