Dealership Experience
5 yrs, 7 mos
Industry Experience
18 yrs, 8 mos
Languages Spoken
English
315 Reviews
Write a Review315 Reviews of Mark Retherford
August 13, 2023
We are an all-Toyota family, and that is largely due to the Sierra Toyota service department. They have proven to be consistently efficient and trustworthy. We've never been misled by them on any required the Sierra Toyota service department. They have proven to be consistently efficient and trustworthy. We've never been misled by them on any required service or repairs. More
Other Employees Tagged: Austin Fornof , Jared Pangus
August 04, 2023
I took my 2018 Toyota Sienna to this dealership because my mechanic in Douglas could not figure out the problem. I did not know there was a recall on the fuel pump for my van. They changed that but the van my mechanic in Douglas could not figure out the problem. I did not know there was a recall on the fuel pump for my van. They changed that but the van was still struggling to stay on. The thing that impressed me the most was when after writing my frustration to the president of the dealership, I got a call back, he followed up on it and the problem was fixed immediately! More
Other Employees Tagged: Austin Fornof
July 29, 2023
Great dealership! I have been buying and getting my Toyotas serviced there since 2003 and have always received wonderful service. I have been buying and getting my Toyotas serviced there since 2003 and have always received wonderful service. More
Other Employees Tagged: Ross Leffelman, Julie Ramirez, KC Han, Austin Fornof, Lynn Burns , Jared Pangus
July 15, 2023
I got a same day service appointment and they got it in on time and out early. The price was lower than quoted too! Too good to be true? Nope. True story. Same day, early delivery, below cost. Way to on time and out early. The price was lower than quoted too! Too good to be true? Nope. True story. Same day, early delivery, below cost. Way to go SVT! More
Other Employees Tagged: Robert Beyer , Melanie Tucker
July 08, 2023
I have been a very happy customer for many years. Aways had excellent service every time I come in for service. Keep up your Aways had excellent service every time I come in for service. Keep up your More
Other Employees Tagged: Austin Fornof, Robert Beyer, Emily Magana, Lynn Burns, Staci S. , Edwardo Mendez, Jared Pangus, Melanie Tucker, Adam Valencia
July 02, 2023
Every time I have had any work preformed there, it has always been done well. I always bring my truck there to get the oil changed also. always been done well. I always bring my truck there to get the oil changed also. More
Other Employees Tagged: Daniel Acosta, Shawn Molina, Staci S. , Edwardo Mendez
June 28, 2023
A simple appointment for recalls and programming a new key fob turned into three appointments. Wasting my time and theirs. First due to a technicians absence, then parts were accidently destroyed and new key fob turned into three appointments. Wasting my time and theirs. First due to a technicians absence, then parts were accidently destroyed and new parts had to be ordered, resulting in a third appointment. More
Other Employees Tagged: Julie Ramirez, Daniel Acosta
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