Mark Retherford
Mark Retherford at Sierra Toyota

Mark Retherford | Page 5

Service Advisor

Sierra Toyota

2596 East Fry Blvd
Sierra Vista, AZ 85635

Contact Me
4.5
315 Reviews

Dealership Experience

5 yrs, 7 mos

Industry Experience

18 yrs, 8 mos

Languages Spoken

English English

4.5

315 Reviews

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315 Reviews of Mark Retherford

August 15, 2023

Dealership Rating
Employee Rating

Mark Retherford quoter a price and the service in under prices. i'm a retiree and I was surprised. More

by dptyree
Service Price Transparency
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Recommend Dealer
Yes

August 13, 2023

Dealership Rating
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We are an all-Toyota family, and that is largely due to the Sierra Toyota service department. They have proven to be consistently efficient and trustworthy. We've never been misled by them on any required More

by ZZJIMCO
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Austin Fornof , Jared Pangus

August 13, 2023

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Employee Rating

Mark was quick on setting up an appointment and following up the day after repair to insure it was working. More

by rlcline79
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Recommend Dealer
Yes

August 04, 2023

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I took my 2018 Toyota Sienna to this dealership because my mechanic in Douglas could not figure out the problem. I did not know there was a recall on the fuel pump for my van. They changed that but the van More

by petecor56
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Austin Fornof

August 03, 2023

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Excellent customer service! Car was serviced on time. Everyone is very knowledgeable and went over everything thoroughly! More

by MLucero
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jared Pangus, Melanie Tucker

July 29, 2023

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Great dealership! I have been buying and getting my Toyotas serviced there since 2003 and have always received wonderful service. More

by ejpike
Service Price Transparency
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Recommend Dealer
Yes

July 15, 2023

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I got a same day service appointment and they got it in on time and out early. The price was lower than quoted too! Too good to be true? Nope. True story. Same day, early delivery, below cost. Way to More

by misoldier83
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Robert Beyer , Melanie Tucker

Jul 15, 2023

misoldier83 responded

Your Service Department crushed it on my service appointment. I forgot that the communications with your team was great! Every employee seemed happy. You must have a good work environment which makes a good team click.

July 08, 2023

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I have been a very happy customer for many years. Aways had excellent service every time I come in for service. Keep up your More

by CAYWOOD
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Austin Fornof, Robert Beyer, Emily Magana, Lynn Burns, Staci S. , Edwardo Mendez, Jared Pangus, Melanie Tucker, Adam Valencia

July 02, 2023

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Employee Rating

Every time I have had any work preformed there, it has always been done well. I always bring my truck there to get the oil changed also. More

by dwarn2553
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Daniel Acosta, Shawn Molina, Staci S. , Edwardo Mendez

June 28, 2023

Dealership Rating
Employee Rating

A simple appointment for recalls and programming a new key fob turned into three appointments. Wasting my time and theirs. First due to a technicians absence, then parts were accidently destroyed and new More

by ariztweety
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Julie Ramirez, Daniel Acosta

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