Matt Otis | Page 11
Assistant Service Manager
Rick Hendrick Chrysler Dodge Jeep RAM Duluth
2473 Pleasant Hill Rd
Duluth, GA 30096
320 Reviews
Write a Review320 Reviews of Matt Otis
December 20, 2021
My radio worked before the service appointment did not after the service appointment then the dealer tried to charge me to diagnose the radio and then try to charge me to replace the radio. after the service appointment then the dealer tried to charge me to diagnose the radio and then try to charge me to replace the radio. More
Other Employees Tagged: Darrell Wilson, Montae Williams
December 16, 2021
The team is very friendly. It was my first time at service and they guide me in to the process. Excellent communication and service service and they guide me in to the process. Excellent communication and service More
Other Employees Tagged: Eric Chavez
December 14, 2021
Best for financing and trade in for good rates ,,do you want good quality car go to Rick Hendrick Chrysler dodge Jeep ram located in Duluth want good quality car go to Rick Hendrick Chrysler dodge Jeep ram located in Duluth More
Other Employees Tagged: Lance Chapin, Shekhar Gosai, Aleshia Kincade, Eric Chavez, Bobby Reese, Montae Williams, Ashton Faircloth , Neko Daniel
December 11, 2021
Lamonte was Very helpful and ready to answer any questions and concerns I had. Even when I left my garage opener in the rental car he hopped right on it ! Most definitely will be back. questions and concerns I had. Even when I left my garage opener in the rental car he hopped right on it ! Most definitely will be back. More
Other Employees Tagged: Montae Williams
December 08, 2021
I was reached out to daily for updates and put my mind at ease. I always knew the status of my vehicle so I wouldn’t have to question the dealerships abilities. Nice work. ease. I always knew the status of my vehicle so I wouldn’t have to question the dealerships abilities. Nice work. More
Other Employees Tagged: Eric Chavez, Bobby Reese
December 06, 2021
If I could have given below zero I would have.It was one of the worst experiences I have ever had.I felt like I had been scammed.I would not ever suggest anyone would go there. of the worst experiences I have ever had.I felt like I had been scammed.I would not ever suggest anyone would go there. More
Other Employees Tagged: Aleshia Kincade
November 28, 2021
You know honestly this is one of those places and there aren't many today that deserves an AAAA+ rating, when I arrived i didn't have an appointment but I received the same great customer service as if I aren't many today that deserves an AAAA+ rating, when I arrived i didn't have an appointment but I received the same great customer service as if I did they were able to fit me right in my service advisor Montae Williams was a complete professional from start to finish so hats off to the Rick Hendricks service team!!. More
Other Employees Tagged: Lance Chapin, Shekhar Gosai, Aleshia Kincade, Eric Chavez, Bobby Reese
November 26, 2021
Glad that they fixed my recall. Sad that they could fix what another dealership did. They said it would cost just to look at it which was almost $200 and only to look not to fix. what another dealership did. They said it would cost just to look at it which was almost $200 and only to look not to fix. More
Other Employees Tagged: Lance Chapin, Shekhar Gosai, Aleshia Kincade, Eric Chavez, Bobby Reese
November 26, 2021
I was in and out the work done they informed me that as it was being done it was being done More
Other Employees Tagged: Mark Jorsling, Dmitry Ward