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Matt Otis
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Matt Otis | Page 2
Assistant Service Manager
Rick Hendrick Chrysler Dodge Jeep RAM Duluth
2473 Pleasant Hill Rd
Duluth, GA 30096
320 Reviews
320 Reviews
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320 Reviews of Matt Otis
June 02, 2022
Eric Chavez is very professional and polite. He was very knowledgeable about my ram truck . I would 100% recommend both Eric and this dealership! He was very knowledgeable about my ram truck . I would 100% recommend both Eric and this dealership! More
by chhs15
Other Employees Tagged: Lance Chapin, Shekhar Gosai, Aleshia Kincade, Eric Chavez, Bobby Reese, Montae Williams, Ashton Faircloth
Helpful 
May 31, 2022
You had the vehicle for over a month! After bringing it back, right after i picked it up...i picked it up again and it still isn't fixed. Poor poor service! And poor communication! Most p After bringing it back, right after i picked it up...i picked it up again and it still isn't fixed. Poor poor service! And poor communication! Most pathetic people I've ever had to deal with! Not to mention, y'all are liars! I will spread the word to everybody! I am in the process of buying a new truck but it WILL NOT be at any Hendricks dealership. More
by olivias1942
Verified CustomerOther Employees Tagged: Todd Reed, Darrell Wilson, Lance Chapin, Aleshia Kincade, Eric Chavez, Montae Williams
May 30, 2022
Courteous, friendly and professional. Will definitely bring my car back for service whenever it needs servicing. Will definitely bring my car back for service whenever it needs servicing. More
by sjobob
Other Employees Tagged: Taylor Stewart
May 26, 2022
Had my Jeep for 2 weeks. When I dropped off said 5 day turn around. Never called me to update status or to inform a part was not in for my recall. Horrible communication an When I dropped off said 5 day turn around. Never called me to update status or to inform a part was not in for my recall. Horrible communication and customer service More
by gabrielveras1
Other Employees Tagged: Darrell Wilson, Lance Chapin, Ashton Faircloth
May 25, 2022
I had a great experience at Rick Hendrix dodge Jeep and Chrysler. The work was done in a timely manner Chrysler. The work was done in a timely manner More
by Jasperjacksonworks
Other Employees Tagged: Lance Chapin, Shekhar Gosai, Aleshia Kincade, Eric Chavez, Bobby Reese, Montae Williams, Ashton Faircloth
May 20, 2022
The staff is very courteous and knowledgeable. I opted for a detail while my car was there and what an amazing job for a very reasonable price. I opted for a detail while my car was there and what an amazing job for a very reasonable price. More
by DORSEY.SEAN
Other Employees Tagged: Lance Chapin, Shekhar Gosai, Aleshia Kincade, Eric Chavez, Bobby Reese, Montae Williams, Ashton Faircloth
May 20, 2022
Awersome customer service. The employees are excellent. Love this location. Been going for years. Great The employees are excellent. Love this location. Been going for years. Great More
by leelee2385
Other Employees Tagged: Lance Chapin, Aleshia Kincade
May 16, 2022
It was an excellent service. Eric is very oriented to understand customer needs. Thank you so much Eric is very oriented to understand customer needs. Thank you so much More
by Hernando18
Other Employees Tagged: Lance Chapin, Eric Chavez
May 16, 2022
The service crew is here is top notch. They always are very assertive to my concerns and do a great job explaining to me what needs taken care of on my vehicle. Thank you keep up the great They always are very assertive to my concerns and do a great job explaining to me what needs taken care of on my vehicle. Thank you keep up the great work!! More
by otism07
Other Employees Tagged: Lance Chapin, Shekhar Gosai, Aleshia Kincade, Eric Chavez, Bobby Reese, Montae Williams, Ashton Faircloth
May 15, 2022
Very unprofessional diagnostics and lousy customer service. Called a Mopar remanufacture motor "a junk yard engine." service. Called a Mopar remanufacture motor "a junk yard engine." More
by autoclinic360
Other Employees Tagged: Todd Reed, Montae Williams
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